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“Good food, very helpful staff” 5 of 5 bubbles
Review of New County Hotel

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New County Hotel
Ranked #12 of 18 Hotels in Perth
Glasgow, Scotland, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good food, very helpful staff”
5 of 5 bubbles Reviewed January 7, 2013

Just had a lovely weekend stay at the New County Hotel in Perth. The staff were very friendly and helpful and the room was very clean, although the bathroom was a bit dated. We had dinner in the Bistro where the food was of a very high standard. The breakfast menu was also very good with a great variety of cooked and cold breakfast options. The service was exceptional and we would certainly go back.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Deborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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725 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Dundee, United Kingdom
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed January 7, 2013

The staff and General Manager Jalal were all very friendly and welcoming. The bedrooms are small and the one we had was cold as the heating kept going off. The food on New Year's Eve was not acceptable the main course rib of beef was so tough I could not eat it, and my husband's fish was overcooked and tasteless also we sat down to eat at 8 o'clock and we finished at 10.35 whereas on New Year"s day the food was good and it did not take so long. The manager and staff were exceptional,hotel was clean but no lift and a lot of stairs.

  • Stayed December 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pedro54321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gretna
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 7, 2013

The staff were extremely pleasant and helpful, but the room was rather small and the traffic noise was too loud. We were on the second floor and I found the stairs rather narrow and twisting. The breakfast was good and plentiful, although the service was a bit on the slow side. We were on a special deal so the value was quite good, but I wouldn't wish to pay any more.

Room Tip: No lift so ask for room on lower floor.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank evansnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stirling
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed January 6, 2013

This was one of the best short breaks we have ever been on.
The general manager Jalal was impecally dressed throughout and his service was the best we have ever experienced, he was very professional throughout, even helping out at breakfast, his staff deserve credit as well for exceptional service.
Last time we experienced this sort of service was at Gleneagles, so well done every one.
The hotel was spotless through out, our room was a good size, and although at front no great noise experienced from street.
The food was really good as well, with a wide choice available, so no complaints here whatsoever.
However there is no lift, so may not be convenient if stairs are a problem, just ask for a low floor.
Anyone that complains about this place are just being mean, a 5 star service from arrival to departure, will definately be back.
Also great location and parking available at hotel or car park across street.
Enjoy your holiday Jamal, you deserve it.

Room Tip: As i said if stairs are a problem ask for lower floor, our room 214 was great, can not comment on ot...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hazzykaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at New County Hotel, responded to this review, January 6, 2013
We were all bowled over by your fantastic review! All the staff here at the New County Hotel go the extra mille to make every guest feel extra special and will find your lovely comments so encouraging –
It has been a pleasure looking after you, we hope it is not too long before your next visit and we all wish you the best for 2013.

Jalal Al Ibrahimi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 6, 2013

Just had a lovely 2 night break at the New County Hotel in Perth. A very warm welcome from Jamal, and all staff throughout our stay went out of their way to be friendly and helpful. Yes, the bedroom was a little small and old fashioned but very clean and comfortable. We faced the back so had no trouble with noise from the street. Our included meal on the first night was in Opus One award winning restaurant in the hotel and was delicious. The wine list was good and affordable. The car park is small but Jamal offered to park our car and we did not have any worries about it during our stay. Overall a very pleasant stay and we would definitely return to the New County.

Room Tip: Ask for a room at the rear of the hotel to avoid potential traffic noise from busy main road.
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at New County Hotel, responded to this review, January 7, 2013
Thank you for taking the time to post a review of your recent stay at New County Hotel.
We are very pleased that you enjoyed your time with us and look forward to an opportunity to welcome you back in the near future.

Jalal al Ibrahimi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
borders
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed December 31, 2012

Nice hotel but bedroom was small also no lift but very pleasant staff and good location worth a short break good food .ps fire alarm went off every night that we stayed manager explained wt on eng fault with system.
Early morning call ....

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BordersThecaptain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at New County Hotel, responded to this review, January 6, 2013
Thank you for taking the time to write the review, We really appreciate the remarks and our apology for the incovinience the fire alarm caused, it has now been fixed.
We hope it is not too long before your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 19, 2012

I live in Glasgow but work in Perth and i have used this hotel many times in the last year. I have also stayed in most of the other small hotels in Perth but the New County is by far the best. The rooms are all very clean and well equiped with everything you need for a 1 or 2 day stay. The staff are excellent and Jalal the manager can't do enough for you. The food is good in the bar but if you want something extra special, then try out Opus One where the food is exceptional. I will be working in Perth for another 6 months and will no doubt use this hotel again and i would have no hesitation in recommending this to anyone.
Martin Boyle

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank martinjboyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at New County Hotel, responded to this review, December 20, 2012
On behalf of all of us here at New County Hotel, we thank you for taking the time to share your praise for our hotel. We are truly delighted to be held in such high regard and we look forward to welcoming you back soon

Jalal Al Ibrahimi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New County Hotel

Property: New County Hotel
Address: 22/30 County Place, Perth PH2 8EE, Scotland
Location: United Kingdom > Scotland > Perth and Kinross > Perth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#7 Romantic Hotel in Perth
Price Range (Based on Average Rates): $
Hotel Class:3 star — New County Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
The New County Hotel:Right in the heart of Perth's city centre, within easy walking distance of all that the city of Perth has to offer. Perth Theatre, Perth Concert hall, Perth Museum and Perth Leisure Pool are all within easy reach. The city's bus and train stations are just a short walk away. This fine hotel offers fresh and comfortable en suite rooms. Guests have access to free Wi-Fi throughout, limited free parking, and superb award-winning fine dining in the Opus One Restaurant.Rooms are individually decorated, with a flat-screen TV and free Wi-Fi access. Each room also comes with a hospitality tray. It offers modern cuisine in attractive contemporary surroundings.The hotel has Gavin's Bistro Bar, serving a varied menu and sporting an authentic pub atmosphere.Light and airy, the stylish Café 22 is a great place to relax with friends and enjoy tea or coffee, scones or a light meal.An Excellent Conference, Meeting, Special Event And Celebration Venue In Perth City Centre. Whether you are planning an event or celebration, business or pleasure or a mixture of both, we meet all your needs professionally and expertly.The hotel function room can comfortably accommodate up to 100 people theatre style and 80 in dinner dance format, weddings for up to 80 guests.The hotel has free Wifi access throughout the hotel.Function Suite and Opus One Restaurant are available for private hire. ... more   less 
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Also Known As:
New County Perth
Hotel New County
New County Hotel Perth, Scotland

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