I stayed midweek (in Perth for a concert at the City Concert Hall). I read all the reviews and feared the worst in terms of the condition of the hotel. Whilst the promises are tired and could do with a good makeover/upgrade it was perfectly acceptable, warm and comfortable.
However what made the stay was the attitude of the staff. From reception, to bar, to breakfast room to check out, they were all unfailingly helpful and cheery with it - nothing spectacular, and no specific requests made, but that is not the point. Each and envy one did their job, did it well and made me leave with a great impression of the place - consequently I would not hesitate to stay there again.
Don't expect 5 star luxury but you can expect 5 star service in a pleasant and interesting location (the old mill lathe runningnderneathe is a great touch).
Mercury should spend some money on the place, it could be a real gem.
- Official Description (provided by the hotel):
- Formerly a 15th century watermill, the Mercure Perth City Mills hotel provides the ideal place to take a business trip, a short leisure break or somewhere unique to hold a meeting or special event. Whatever the reason for your visit to the newest CITY in Scotland, the Mercure Perth will look after you! The charm and character of the hotel offers a perfect backdrop, along with 76 bedrooms, our beautiful Kinnoull Suite which is the largest of our event suites accommodating up to 150 guests, two other event rooms which can accommodate smaller, more intimate parties and a lovely, relaxing lounge bar area. Whatever your requirements, we would be delighted to welcome you to the hotel and help make your stay or event one to remember. Karen A. Johnston, General Manager. ... more less
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- Also Known As:
- Ramada Perth
- Mercure Perth Hotel Scotland