We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
“What's not to love about Spontaneity?”
1
Bookings for this home are first-come, first served. Lock in your dates before they are gone
1
Check Availability
Request to Book
Make Inquiry
Excellent
17 reviews
1
This property is not available for these dates.
Don't give up! Inquire about other rentals just like this one that are available -
Show all rentals available
Overview
Camper van -
1 Bedroom, 1 Bathroom, Sleeps 6
Perth, Perth and Kinross, Scotland

Reviews from our community

Excellent - based on 17 reviews
Write a Review

Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Elizabeth...
Dunfermline, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Caledonian Tours”
Reviewed 4 weeks ago for a stay in May 2018

We started our trip off in Perth, picking up a Swift 6 Birth Camper. We were excited to say the least.

It was then that we noticed a few discrepancies with the camper it’s self. Don’t get me wrong, it was spacious and tidy, but we got the feeling that it hadn’t been properly tidied or clean since the last people had returned it.

First of which, was the passenger side mirror. This was taped up, like a brief repair had taken place. This made us worry, 1. Would monuvuring the camper we as easy with a dodgy mirror and 2. Had this damage been reported since the last hire (bearing in mind we paid a £500 Damage Deposit).

The second, slight worry, was the fridge. Nothing major, however there were no shelves in the door for the likes of Eggs, Milk, Bottled Water. These would have been helpful and convenient but it wasn’t a problem.

Communication was a hassle. We were asked to provide certain documents for insurance purposes and for the details of the hire. This was not a problem. The back and forth between the owner and the hassle of responses. For example, we sent an emailed the owner asking “Have you received the paper work and copies of photographic I.D?” The response we got was, “No, sorry”. This was disappointing as this didn’t feel professional and was not helpful.

There was two gas bottles available, and on the phone we were informed we’d have at least 1 full tank. We were given 1/4 of a tank. Not enough to do us our 4/5 days.

We also had a problem with the rear tail light. This had been taped also and we were worried that it was going to attract attention of the authorities or possibly stop working.

These weren’t major problems, nothing to be bothered with as we had a fantastic time with the camper on our little drive around the northern part of Scotland.

The only reason, that these small problems were mentioned in this review, was due to the final part of our trip. The return of the camper.

We dropped the camper off earlier than requested, as the only drop of points were 11am or 4pm. We dropped at around 10:30 to allow time for any paper work if necessary. This was on the Friday.

Prior to this, we cleaned the entire van from top to bottom and filled it to the brim with diesel. We left it cleaner than we found it.

We then dropped the camper off and went on our way.

We then got a phone call on Sunday morning, 2 days after dropping the camper off, to tell us that we had not filled the camper with enough fuel.

The owner said she never had enough time to fill the van which had caused an inconvenience for the hire going out on Monday. We were then deducted £8 from our deposit for the lack of diesel left in the camper.

I know it is only £8 but is more the principle. We left the van in a very clean state, and brimmed with fuel for the next hire and we were willing to over look the small issues.

To then be decucted a minimal cost for this seems a little petty.

All in all a good trip but the experience dealing with the company was inadequate and annoying. Afraid to say, I won’t be back.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 25, 2018
Thank you for taking the time to give a lengthy review. We are disappointed find out that your experience with Caledonian Tourers was a negative one. This was a surprise for us since at no point did you bring any of the above mentioned to our attention before, during or after hire. We welcome feedback from customers to enable us to improve the service we provide.

I understand you were extremely upset when I called to say the diesel tank was not full of diesel. You assured us that you filled it up in Pitlochry, however from Pitlochry to Scone there would have been diesel used. We like to ensure that the tank is full for every customers convenience and this is what we agree in our terms and conditions. Therefore it takes additional time for us to go to the service station to fill the remainder of the tank if it is short of full. The damage report states that there will be a £20 refuelling penalty that we wavered. The next hirer was due to collect the motorhome 10 minutes after I called you and we had no time to take it to the service station, which then impacts on our next customer.

Unfortunately when a repair is required to our motorhome we have to purchase the parts from Swift and if there is a holdup through any stages of the process we are then held up with repairing, which is the case in your circumstance. We have to take temporary measures to ensure we do not let customers down.

When the motorhome goes out on hire customers have in the gas bottle what is left from previous hire and it is then up to the customers to replace the bottle when it is empty. Sometimes customers will receive a full bottle, half bottle or a quarter bottle. At no point did we say there would be a full gas bottle as we do not know what will be in the bottle.

With regards to the cleanliness of the motorhome, we would have to disagree. We take pride in our motorhome and we would not let it go out on hire being nothing short of immaculate.

We try our best to be flexible with our pickup and drop off times and try and accommodate our customers as best we can. Bearing in mind we have a young family and have other responsibilities to take into consideration.

We don’t feel it is fair for you to comment on our communication as we have communicated with your daughter regularly since November 2017 about your hire since this was given to you as a gift.

We appreciate your feedback as we always look to improve the service we provide to our customers. We can only apologies for the repairs needed on the motorhome but it was out with our control.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marney A
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“What's not to love about Spontaneity?”
Reviewed May 10, 2018 for a stay in April 2018

This was our first Motor-home experience and the best bit was not needing to plan ahead and going a bit more with the flow, I'm not sure if it will be possible in the height of the summer but in April it was possible.
The van was good for the two adults and two children but not sure how six people would get on, we did develop better tidy skills and anti rattle strategies as the week went on. I did cook every evening for four and the fridge and freezer is huge, the gas hob was great, it all worked.
Andrea was very accommodating and let us deliver the van back on the night before (8pm) as the 10am drop off the following day was a challenge too far as the van had to be cleaned before return. It was a good experience the van was fit for purpose and Andrea gave a very personal service and made it as easy as possible to meet out time lines.

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 25, 2018
Thank you for reviewing Caledonian Tourers. We appreciate your feedback and we hope to see you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pete w
Glossop, United Kingdom
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Scotland's NC500 in a motor home.”
Reviewed May 8, 2018 for a stay in April 2018

We decided to travel the NC500 in a motor home rental and after much internet searching came across Caledonian Tourers. After comparing all aspects we decided to make a booking with them and happily we feel we made a great choice.
Very helpful from the first contact up until our pick up time in Perth. Being novices we were in need of as much advice and help as possible and Andrea provided this.
Everything was explained to us at the pick up and our car was safely stored at the secure lock up for the duration of our fabulous trip..
If you are considering motor home rental to travel the NC500 look no further than Caledonian Tourers for excellent price and service.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 25, 2018
Thank you for reviewing. We are delighted you enjoyed your experience and we hope to see you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stacey891...
Glasgow, United Kingdom
1 review
“highly recommended”
Reviewed April 26, 2018 for a stay in April 2018

Me and my boyfriend hired from Caledonian tourers for 6 days and couldn’t have been happier! From the beginning Andrea was so lovely and helpful.
We had never driven a motorhome and were a bit apprehensive but Andrea explained everything clearly and was available for questions when we were travelling.
The motorhome itself is lovely and spacious. It was perfect to travel the coast of beautiful Scotland :)

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 6, 2018
Thank you for the review, we are pleased you had a lovely time in our motorhome.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mullyd201...
Southport, United Kingdom
2 reviews
“Brilliant way to see Scotland”
Reviewed April 16, 2018 for a stay in March 2018

This is the second time we've hired the motorhome from Caledonian Tourers and would definitely recommend. The motorhome is immaculate and very easy to drive.
Andrea and Russel are very accommodating in terms of pick up and drop off times, which helps.
Great holiday, thanks again.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 18, 2018
Thank you for your review, we are pleased you enjoyed your trip. We hope to see you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allana H
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great ”
Reviewed February 18, 2018 for a stay in February 2018

We had a fantastic break in this lovely motorhome! Great, comfortable and fun way to see the country - would highly recommend. Thanks guys

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 15, 2018
Thank you for your review and you are welcome. We hope to see you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Craig L
1 review
“Amazing experience! ”
Reviewed February 17, 2018 for a stay in February 2018

Massive thank you to Andrea and Russell for renting their lovely motorhome to myself and my partner. It was very clean and had everything you could possibly want or need for your trip. Communication was great and price was very reasonable. Would highly recommend this small family business to anyone wanting an enjoyable motorhome adventure!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 15, 2018
Thank you for your review. We are pleased you had an amazing experience. We hope to see you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Enter dates for more accurate prices
2 guests
Adults2
Children0
Apply
Do you own a vacation rental? List it here.
Extra income
Earn money by renting out your home. With no up-front fees and no contract, you keep more for yourself.
Easy to manage
Confirm bookings in one click and track everything from inquiry to check-out – even while you're on the go.
Trusted by travelers
With millions of reviews and protected online payments, TripAdvisor helps travelers book your home with confidence.
Set up your free listing