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“Owner is arrogant and dismissive.”

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Restaurant at Annfield House
Ranked #31 of 70 Restaurants in Irvine
Price range: $51 - $51
Cuisines: Delicatessen, Steakhouse, Scottish
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed January 1, 2013

Booked for the 1st of January for our new years dinner.
Showed up and was told despite having three confirming phone calls about our booking that they were not open.
Mrs Conway the owner then told us we were in fact not booked in and had been booked in for the previous day despite having confirmed our booking three times on the phone and once through email.
When we asked what could be done about it and telling her we now had no where else to go she simply said "I don't know, we aren't open."
Then briefly dismissed us before locking the door behind my family. Whilst leaving we noticed Mrs Conway and her family watching us as they ate their new years dinner in the restraunt.
This left my grandmother visibly upset and grandfather worrying we would be eating fish and chips.
Thankfully after trying the Gailes hotel and being told they were full, the owners then went above the call of duty and exceeded all expectations by calling three of their other establishments and booking us a table at Old Loans Inn who had a cancellation. I highly recommend any Simpsinns establishment.

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2  Thank ConnorMcQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 - 52 of 64 reviews

Reviewed December 29, 2012

We were in Scotland visiting family for Xmas and we decided to book for lunch on Xmas Eve. There was a choice of menus including a Xmas special. Prices were very reasonable and the food was obviously freshly cooked. The potato skins were delicious and my daughter had the Xmas special meal with the clootie dumpling which she thoroughly enjoyed - I tried a little bit as well and it was very good. The staff were very friendly and the quality of food and service was very good. Nicely presented. I'd certainly recommend the Annfield.

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Thank Doonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

Can't fault this place. Great food & atmosphere. Excellent value with 2 meals for£9.99 and the kids ate for only £1! Staff really helpful and friendly can't ask for more.

Thank Josh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2012

We returned to The Annfield after a long time and were not disappointed. Despite the fact it was the Marymass Festival, and the restuarant was busy, Dionne and the team rose to the occasion.
The food was well presented and the plates boiling hot. All of the food is freshly prepared and worth waiting a little longer for.
The potato skins are a long time favourite, followed by the excellent traditional steak pie and finished off with the chef's special - his take on black forest gateau. There were no complaints from us!
The staff are attentive and polite.

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Thank macdonald973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2012

Good choice on menu, speedy service and good food.

Thank Elainegibby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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