I stayed here for a wedding and for the money involved (£120 for a double), I didn't not feel that the bedrooms lived up to the public areas, the cost or the staff.
First of all let me say that the staff are great -incredibly patient, helpful and friendly - the owners should be proud of them.
The restaurant is contemporary, menu good, prices great and service on a very busy night was really good - I would strongly recommend the haggis starter and the pavlova is outstanding.
So let me tell you about the rooms. To be honest, although there was a hairdryer and coffee facilities, I felt like I was in a Travelodge but I had paid good hotel prices. The bed was incredibly firm, and I like a firm bed, with the result that for 2 nights I woke up several times with back ache. The bathrooms really are on a par with Travelodge including the towels. There is limited hanging facilities and as I was attending a wedding, the groom had to share suits among 2 bedrooms to get enough hanging space withut creasing things.
My biggest gripe is actually with the disabled bedroom - while it is on the ground floor and near to the reception, it was small due to the enlarged bathroom and had little room for a wheelchair to move in. The real problem for the wheelchair user I was with is that alongside a wheelchair pusher, to get from bedroom to restaurant or wedding area, you needed a third person to open the doors - one or two that could be opened by pressing a button would be great.
All in all great staff, food, restaurant area is contemporary - really great. Rooms on the ground floor need attention to reflect the rate that the hotel charges.
Should say, don't know why but I thought there might be a good view or really delightful gardens because of the number of weddings, well one side looked like the council land fill area, another was of a road, and another was the golf course (don't even think of walking on it there are signs warning you not to) and then the back of the driving range.
- Official Description (provided by the hotel):
- Four star hotel, bar and restaurant in the heart of Ayrshire. Distinctive modern accommodation with full mod cons and king size beds. Stunning Penthouse Apartment with private sauna, spa and Jacuzzi plus rooftop garden and conservatory. Excellent dining options in our relaxed and friendly bar and restaurant areas. Part of the award winning SimpsInns group. Adjacent to a number of championship golf courses and just minutes from the busy towns of Irvine and Troon. Prestwick Airport and Troon P&O Ferry terminal are less than 10 minutes away, while Glasgow International is 40 minutes by car. ... more less
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- Also Known As:
- Gailes Restaurant Hotel Irvine
- Gailes Hotel Irvine
- Gailes Restaurant And Hotel Irvine, Scotland