We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good restaurant, great staff - let down with bedrooms” 3 of 5 bubbles
Review of Gailes Restaurant and Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Gailes Restaurant and Hotel
Ranked #1 of 5 Hotels in Irvine
Certificate of Excellence
scottie in zurich
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Good restaurant, great staff - let down with bedrooms”
3 of 5 bubbles Reviewed June 12, 2009

I stayed here for a wedding and for the money involved (£120 for a double), I didn't not feel that the bedrooms lived up to the public areas, the cost or the staff.

First of all let me say that the staff are great -incredibly patient, helpful and friendly - the owners should be proud of them.

The restaurant is contemporary, menu good, prices great and service on a very busy night was really good - I would strongly recommend the haggis starter and the pavlova is outstanding.

So let me tell you about the rooms. To be honest, although there was a hairdryer and coffee facilities, I felt like I was in a Travelodge but I had paid good hotel prices. The bed was incredibly firm, and I like a firm bed, with the result that for 2 nights I woke up several times with back ache. The bathrooms really are on a par with Travelodge including the towels. There is limited hanging facilities and as I was attending a wedding, the groom had to share suits among 2 bedrooms to get enough hanging space withut creasing things.
My biggest gripe is actually with the disabled bedroom - while it is on the ground floor and near to the reception, it was small due to the enlarged bathroom and had little room for a wheelchair to move in. The real problem for the wheelchair user I was with is that alongside a wheelchair pusher, to get from bedroom to restaurant or wedding area, you needed a third person to open the doors - one or two that could be opened by pressing a button would be great.

All in all great staff, food, restaurant area is contemporary - really great. Rooms on the ground floor need attention to reflect the rate that the hotel charges.

Should say, don't know why but I thought there might be a good view or really delightful gardens because of the number of weddings, well one side looked like the council land fill area, another was of a road, and another was the golf course (don't even think of walking on it there are signs warning you not to) and then the back of the driving range.

  • Stayed June 2009, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank supervallers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

415 reviews from our community

Traveler rating
    207
    132
    48
    21
    7
See reviews for
99
147
9
68
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Any
English first
Scotland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 9, 2009

Stayed for the weekend as attending a friends wedding there. Rooms spacious and very clean. Free use of ajoining spa-I just wish I'd known there was also a hairdresser in there too-that would've been handy. We ate in the restaurant on the Friday and the food was excellent in presentation and taste. The breakfasts are lovely too-very fast and attentive waiters. The wedding went off witout a hitch. Again the food was fantastic and staff always around topping up the drinks.
My only gripe was the fact that we'd put the "do not disturb" sign on the door as we were getting ready for the wedding, but the chamber maids ignored it and entered our room anyway-could've been quite embarassing!
Overall though a really good stay.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Foxybabyhg3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fife, Scotland
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed September 7, 2008

My husband and I stayed here the night before our holiday. Hotel is a couple of miles from Prestwick Airport and a much better option than the nearby Travel Inn.
The rooms are spotless and spacious, with nice toiletries (to be kept in the rooms unfortunately...!). Beds are very comfortable with new white linen.
I'd recommend the restaurant for a lovely breakfast and dinner - staff are really friendly and it has a great selection. The restaurant itself looks great too - very stylish.
The nearby countryside is nice, and with the hotel close to a golf course and driving range, probably best suited to a night or two away rather than a week-long stay.

  • Liked — spotless, new, close to airport, great room rate (try a late bookings website...)
  • Disliked — nearby towns are not within walking distance
  • Stayed August 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank missussmithy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banbury, United Kingdom
Level Contributor
122 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed July 17, 2008

I travle all ovver the country with work and stay at some pretty poor hotels, following great reviewson trip advisor, I chose this Hotel, been back three times since then and it is fab. Particularly for business travellers. Friendly welcoming staff, comfortable rooms and a great restaurant.

  • Liked — Great Service Great restaurant
  • Disliked — Menu could change more often (minor niggle)
  • Stayed April 2008, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Quentin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taunton
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed May 26, 2008

We stayed at this hotel for one night for a wedding in May. I wouldn't recomend this hotel for a holiday as it is geared to the business man market. It is very much a conference centre, the rooms are plain if not slightly small with no character, they reminded me very much of a travel lodge. Whilst there was a tea tray the contents were sparse only providing one cup of tea each. My step daughter had a bridel room "supposedly" but it was infact two interconnecting rooms one of which had a sofa bed in. To make it special they provided two bathrobes and some candles for the amount of money she paid definately not worth it.

The food again is typical conference hotel food, nothing special infact they forgot my order not once but twice. My rare steak at the reception was given to someone else and they didn't notice until I complained, the result being I was still eating when everyone else had finished. the same happened with my desert and then to make matters worse I was ill in the night, something which I can only put down to the food.

Some of the staff were very helpful but the receptionist on the front desk was surly and gave you the impression she was doing you a favour by being there.

Would I come back to this hotel, no I don't think so.

  • Liked — Nothing
  • Disliked — It felt like a conference centre
  • Stayed May 2008
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Satisfied1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
94 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed February 8, 2008

I stayed 4 days at the Gailes this month. My deluxe room (£70 B&B) looked virtually new, and was in excellent condition. Everything works and it is a good size. You get fresh fruit in the rooms plus bottled water the 1st day. There is free wireless internet in the room which was not advertised on the website when I booked.

The breakfast is excellent; the cooked breakfast is made to order and I heard people order various items. The staff are excellent, efficient and accomodating. On my last day a lady asked for a cappacino rather than the standard filter coffee. This request was met with a positive response from the waiter. I have stayed in many a hotel where this kind of request would have had no chance.

You get complimentary use of the North Ayshire health club next door which is basically an average sized gym and a spa with jacuzzi, steam room, sauna etc. Again this is not made clear on the website. There is also a lot of golf happening here if that is what you like.

I ate in the restaurant and also room service, all dishes were decent and freshly cooked.

Basically compared to the other main hotel in this area (Menzies used to be the Thistle), the Gailes wins hands down and on my trip was only 10 quid more expensive.

  • Liked — Clean modern and efficient with friendly staff who seem to take pride in the place.
  • Disliked — The website is not fully up to date....you get more than they tell you!
  • Stayed February 2008, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank cdchess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornwall
Level Contributor
224 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
5 of 5 bubbles Reviewed November 22, 2007

I stayed in this hotel earlier this week on a business trip and I would have to say it proved to be a very pleasant stay.

The rooms were clean and tidy, the food was well presented and the staff were excellent, very polite and friendly.

I really have no hesitation in going back there again or recommending it to fellow travellers

  • Liked — All of it
  • Disliked — nothing
  • Stayed November 2007, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank sdcsmith2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Irvine
1.4 mi away
Hallmark Hotel Irvine
4.2 mi away
The Marine Hotel
The Marine Hotel
#4 of 6 in Troon
4.0 of 5 bubbles 1,981 reviews
3.1 mi away
Old Loans Inn
Old Loans Inn
#3 of 6 in Troon
4.5 of 5 bubbles 458 reviews
Show Prices
Show Prices
Show Prices
10.3 mi away
Seamill Hydro
Seamill Hydro
#1 of 2 in West Kilbride
4.0 of 5 bubbles 1,406 reviews
10.0 mi away
The Waterside Hotel
The Waterside Hotel
#2 of 2 in West Kilbride
4.0 of 5 bubbles 222 reviews
2.4 mi away
Kidron House Hotel
Kidron House Hotel
#3 of 5 in Irvine
4.5 of 5 bubbles 292 reviews
Show Prices
Show Prices
Show Prices

Been to Gailes Restaurant and Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gailes Restaurant and Hotel

Property: Gailes Restaurant and Hotel
Address: Marine Drive | Strathclyde, Irvine KA11 5AE, Scotland
Location: United Kingdom > Scotland > Ayrshire > North Ayrshire > Irvine
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Irvine
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gailes Restaurant and Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
Four star hotel, bar and restaurant in the heart of Ayrshire. Distinctive modern accommodation with full mod cons and king size beds. Stunning Penthouse Apartment with private sauna, spa and Jacuzzi plus rooftop garden and conservatory. Excellent dining options in our relaxed and friendly bar and restaurant areas. Part of the award winning SimpsInns group. Adjacent to a number of championship golf courses and just minutes from the busy towns of Irvine and Troon. Prestwick Airport and Troon P&O Ferry terminal are less than 10 minutes away, while Glasgow International is 40 minutes by car. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Agoda and LateRooms so you can book your Gailes Restaurant and Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gailes Restaurant Hotel Irvine
Gailes Hotel Irvine
Gailes Restaurant And Hotel Irvine, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing