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“Birthday Break” 4 of 5 bubbles
Review of Hallmark Hotel Irvine

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Hallmark Hotel Irvine
Ranked #2 of 5 Hotels in Irvine
Bathgate, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Birthday Break”
4 of 5 bubbles Reviewed December 22, 2013

Stayed at hotel for an overnight to celebrate my birthday. My wife booked the night as a surprise and an opportunity to chill out for a day. Check-in was efficient, and a bottle of wine and a birthday card was waiting in our room for us. The room was very spacious with two double and one single bed. Pity we weren't having a party! The deal included dinner from the Table d'Hote Menu. There were seven choices each for starter, main and dessert. Quality of the food was reasonable - only criticism was that the vegetable selection (potatoes, roast potatoes, parsnips, sprouts, carrot and turnip) was clearly the same as being served in the large Christmas party taking place in the hotel. As a result, they appeared to have been prepared in large volumes in advance (yes, I know this is what commercial kitchens always do, but these didn't seem to "fit" the excellent choice of dishes). Otherwise, the hotel was quiet, clean and was just the job for chilling out.

Stayed December 2013, traveled as a couple
Helpful?
Thank Colin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IrvineManager, General Manager at Hallmark Hotel Irvine, responded to this review, December 23, 2013
Dear Guest
Thank you for posting your feedback about your recent stay and I am delighted that you and your wife had a chance to chill out over your birthday.
When we know that the purpose of the visit is a special occasion we try and organise a little gift and I am delighted that you enjoyed it.
I will pass your feedback regarding the vegetables onto the kitchen brigade but by way of an explanation we try and keep our food offering seasonal for both freshness and as part of our green tourism policy (reducing our carbon footprint) hence the reason for the UK sprouts and root vegetables.
I hope that we can welcome you back to the hotel in the near future and perhaps you will have the opportunity to take a few more days to relax.
Once again thank you for your feedback and we look forward to your return.
Kind Regards
Tuathal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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836 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Greenock, United Kingdom
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 bubbles Reviewed December 16, 2013

The room was clean, spacious and excellent value for money considering I stayed over on a Saturday night. All 7 of the people in my company agreed the food in the restaurant was excellent albeit a little pricey. Breakfast in the morning was a buffet with a choice of continental and cooked options.

There was two small things that I would like to point out that stopped my rating being 5/5.
- The double bed was actually two single beds pushed together.
- I hate when hotels claim to have a cocktail bar then only serve pitchers of 3 or 4 basic cocktails.

Overall I had a very nice stay at the hotel and would recommend it to anyone looking for somewhere to stay in the area.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IrvineManager, General Manager at Hallmark Hotel Irvine, responded to this review, December 19, 2013
Dear Guest

Thank you for taking the time to post your comments and I am delighted that you had an enjoyable stay. Following your feedback we will review the cocktails that we offer. In relation to the zip and link beds these are a bed type that are used throughout the industry but the next time you are returning to the area please contact me directly and I will ensure that you are not allocated this room type.

Kind Regards

Tuathal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed December 7, 2013

Excellent value for the money. Staff all very helpful and pleasant. Food in the evening was good although service was slow.
A few minor niggles. breakfast at 9 am was cold but next day at 8am was hot and good.
Room was clean but the carpet had a rip in it.

apart from that all was very good and would definitely come back.
Hope the change to Bespoke hotels doesn't spoil this hotel.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Berry12Ex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IrvineManager, General Manager at Hallmark Hotel Irvine, responded to this review, December 19, 2013
Dear Guest

Thank you for taking the time to post your review and I am delighted that you had an enjoyable stay. I will certainly follow up on your comments regarding breakfast temperatures and please be assured that our ongoing refurbishment programme will continue.

Kind Regards

Tuathal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed December 7, 2013

Hotel is easy to find and offers a great nights rest for any traveller, Rooms are Spacious and are clean and very comfortable, and offer the amenities that you would expect, iron and Board alomg with Trouser press,
Bathroom could need a bit of work to be in more keeping with whats expected as a traveller Today, however I have no copmplaints the bathroom was spotless and coudnt fault it, Large Bath Towels and plenty of them, Shower worked well and offered plenty of Hot water so no problems
The Brasserie Restuarant again offered bistro style food well presented and really inexpensive and very cosy surroundings and has a nice welcome feeling to it,
Full Praise to the Staff every member of staff I came accross was lovely - they all made you feel wlecome and were friendly and accommodating to any request,
If i was out this way again I would come back with out any hesitation

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank holtmichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IrvineManager, General Manager at Hallmark Hotel Irvine, responded to this review, December 19, 2013
Dear Guest
Thank you for taking the time to post such a wonderful review of the hotel and I am delighted that the team made you feel so welcome. We look forward to welcoming you back in the future.
Kind Regards
Tuathal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neath, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed December 3, 2013

Handily located on the A74-A71 interchange, easy to find, modern-ish 2 storey building, deceptively large, rooms rectangularly functional a la Premier Lodge. Staff obliging and friendly, spacious communal areas tired and will need makeover in near future. Adjacent golf course. The "brasserie" restaurant was disappointing; pretentious menu but quite average quality. Buffet breakfast allowed flexibility but eat early to avoid cold porridge & bacon. Tea/coffee cups placed upside down on disinfected bare table tops with no coasters necessitating cleaning the rims.
Would recommend on room quality, convenience of location, spacious car park, helpfulness of staff and reasonable tariff.

Room Tip: I suspect all the rooms are of equal quality with semi-rural aspects.
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IrvineManager, General Manager at Hallmark Hotel Irvine, responded to this review, December 19, 2013
Dear Guest

Thank you for taking the time to post your review of the hotel and I am delighted that you would return if in the area again. I am sorry that the food has not met your expectations on this occasion and hopes that when you return the menu is more to your satisfaction.
We look forward to welcoming you back in the future.

Kind Regards

Tuathal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 30, 2013

Hotel staff was amazing given our late arrival. The hotel property is tidy and the on site restaurant and bar is highly recommended. They have a good selection of wine and beer. I had the fish and chips as well. The rooms are spacious and comfortable. The surounding area is quiet for those looking for some rest. The nearby village is only a 5 minute walk if you need to purchase anything extra or just visit a local pub. Overall a good stay.

  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Erik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IrvineManager, General Manager at Hallmark Hotel Irvine, responded to this review, December 19, 2013
Dear Guest

Thank you for such a super review. I am delighted to read that you enjoyed the food and the local area.

We look forward to welcoming you back the next time you are visiting Scotland.

Kind Regards

Tuathal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cookstown, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed November 26, 2013

Stayed here for the weekend with a group of 13 Ulster-Scots Musicians from Northern Ireland. Lovely surroundings, excellent facilities, great food and very friendly staff. They even allowed us to set up our instruments in the foyer and the other residents joined in the music and the craic.

We all had an absolute ball and we hope that everybody else enjoyed our company as much as we enjoyed being there. We'll certainly be back.....at the first available opportunity!!!

Room Tip: Ask for a room as close to Reception as possible......some are quite a walk away.
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Samsyn747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IrvineManager, General Manager at Hallmark Hotel Irvine, responded to this review, December 19, 2013
Dear Guest

Thank you for taking the time to post your review. I am delighted to read that you all enjoyed the trip to the Ayshire coast. You and all the musician return is eagerly awaited as the music and craic were great. Please contact me directly when you are next planning on visiting the area.

Kind Regards

Tuathal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hallmark Hotel Irvine

Property: Hallmark Hotel Irvine
Address: 46 Annick Road, Irvine KA11 4LD, Scotland (Formerly Menzies Irvine)
Location: United Kingdom > Scotland > Ayrshire > North Ayrshire > Irvine
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Irvine
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Irvine 4*
Number of rooms: 128
Official Description (provided by the hotel):
Located just outside Irvine, Ayrshire, one of Scotland's most beautiful areas, and only seven miles from Prestwick Airport, Hallmark Hotel Irvine is perfectly placed for both business and leisure. Facilities: Hallmark Irvine offers a wide selection of facilities from 128 en-suite bedrooms including family rooms, a contemporary Brasserie restaurant, relaxing lounge bar and a 9 hole junior golf course. Whether you are wanting to explore the beautiful Ayrshire countryside or simply have a relaxing weekend break, the Hallmark Irvine is the ideal choice. ... more   less 
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Also Known As:
Menzies Irvine Hotel Irvine
Menzies Hotel Irvine
Irvine Menzies Hotel
Hallmark Hotel Irvine Scotland

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