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“A Very Good Hotel”

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Hallmark Hotel Irvine
Ranked #2 of 5 Hotels in Irvine
Reviewed January 18, 2013

This hotel is super, the staff are very freindly and helpful nothing is too much trouble. The rooms are big and very clean. The food is also very good. Its situation is good for visiting North, South & East Ayrshire and the islands of Arran and Bute. Try it.

  • Stayed: December 2012, traveled as a couple
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Thank taurusWellingborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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708 - 714 of 975 reviews

Reviewed January 6, 2013

We travelled from North Lincolnshire in an organised group by Radley Coaches for a three night New Year celebration stay. We had upgraded to an Executive room and were given a very large Family room with two Queen size beds and a single bed. Both large beds had four pillows and three cushions. We had a table and three chairs and a view over the Junior Golf Course. The large built-in wardrobe was in a seperate area next to the bathroom and contained a safe. We had tea making tray and an iron and board. The rooms were quiet and the only problem we had was on New Years Eve, when every guest was running a bath or showering at a similar time. The shower ran out of water whilst in use. Any other time of year this would not be a problem. (Tip - have an early shower) The hotel provides free WI-FI.

Breakfast was buffet style and had a good selection of hot items. Maybe a larger selection of fruit (there was melon) would have been good. All of the guests were on coach tours and this may have slightly affected the number of items on offer. We enjoyed a Soup and Sandwich lunch and had a choice of each course at Dinner on two of the evenings. On New Years Eve, the five course Dinner was very good. It was a set meal although our friend was provided with Gluten Free food throughout the stay. Once the staff knew who she was it was automatically provided. We enjoyed all of the meals. We thought that wine was rather expensive at £20 a bottle.

There is a small Junior Golf Course at the hotel but one should check availability during the winter.

Entertainment was provided on all three evenings. The band on New Years Eve started off very loud but it was mentioned to Hotel Manager Paul and he immediately had this adjusted to a very acceptable level.

We were able to walk into Irvine (10 mins) and to the beach and water-front areas 30 mins)

The staff very all very helpful and service at mealtimes was just right. The manager was around all of the time during the stay, leading his staff "from the front" making sure that everything was as good as possible. We would certainly be happy to visit the hotel again for a New Years Eve Celebration.

  • Stayed: December 2012, traveled with friends
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Thank SnapperLincolnshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

popped into Menzies Hotel for lunch recently with my daughter which appeared to be very quiet with only one other couple in the bar lounge. We ordered sandwiches etc. but waited an awful long time for it to be served which was odd as it was so quiet. When paying the bill had to wait another length of time as the person behind the only assistant was making up drinks; thereafter I had to follow her to the reception area of the hotel to pay the bill! I feel service could certainly be improved and would not think what it would be like if it was busy! On a happier note we were asked a few times by what appeared to be management, if we were being attended to, which we had, but had we known we were going to wait so long would have intimated this.

  • Stayed: December 2012, traveled with family
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Thank macmyra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

We had a small private room for a company function - we had three tables of 8 and a small dance floor.

Nothing is too much trouble for the staff - apart from looking for something to eat at the end - this was not possible.

Rooms sparking clean, beautiful bed linen and towels - lots of space. We receivied a telephone call from reception about 15 minutes after arriving in our room to check everything was ok - nice touch.

Room Tip: We had a room to the back - really quite - great!
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  • Stayed: December 2012, traveled as a couple
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1  Thank Janet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

We held our company's Christmas party here as the location suited most members of staff. I liaised with Alison to make the arrangements and nothing was too much trouble even when we had to make changes. The evening was perfect. The room and tables were beautifully decorated and everything we had asked for was set up in the room. Everyone enjoyed the food which was well presented and very tasty. The staff on duty were very attentive and responsive to anything we needed. The guests who were staying overnight were delighted with their accommodation which was spacious and of a high standard. We had requested that gifts be placed in rooms for our team, this was accommodated by the staff on duty. All the staff were wonderful and the venue could not be faulted. A good time had by all.

  • Stayed: December 2012, traveled with friends
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Thank Sam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2012

Stayed here fro 1 night as an unscheduled stop. Hotel has a spacious lounge and restaurant but to me seemed dated. Rooms were nice but the bathroom was quite small (in my room) but the shower was ok. Service was ok but not the best i have had and the foods was average at best.

The hotel was ok but I wouldn't stay here again

  • Stayed: December 2012, traveled on business
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1  Thank BillyK777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012

My daughter and I first visited this hotel a few months ago with my twin grandchildren, thought it would be a nightmare. Not so, the staff were great and so helpful. My daughter, her partner the twins were there a few weeks ago and nothing had changed. Laura,Derek, wee Derek and Suzie had a ball and Laura said it was all down to the staff. They said everybody were so helpful, and the kids just loved being back at the hotel again. My husband and I "sound a bit like the Queen" have just have had a great relaxing weekend at your lovely hotel for my husband's 66th birthday. The staff are a credit to the hotel, and we will be back soon.

Room Tip: we have been in room's 150 155
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  • Stayed: November 2012, traveled as a couple
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Thank cromarty1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hallmark Hotel Irvine

Address: 46 Annick Road, Irvine KA11 4LD, Scotland (Formerly Menzies Irvine)
Location: United Kingdom > Scotland > Ayrshire > North Ayrshire > Irvine
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Irvine
Price Range: $45 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Irvine 4*
Number of rooms: 128
Official Description (provided by the hotel):
Located just outside Irvine, in Ayrshire, one of Scotland's most beautiful areas and only seven miles from Prestwick Airport, the Hallmark Hotel Irvine is perfectly placed for both business and leisure. The hotel facilities include 128 en-suite bedrooms including family rooms, a contemporary Brasserie restaurant, relaxing lounge bar and a 9 hole junior golf course. Whether you are wanting to explore the beautiful Ayrshire countryside or simply have a relaxing weekend break, the Hallmark Hotel Irvine is the ideal choice. ... more   less 
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Also Known As:
Menzies Irvine Hotel Irvine
Menzies Hotel Irvine
Irvine Menzies Hotel
Hallmark Hotel Irvine Scotland

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