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“As good as it can be. Beats bigger hotels hands down” 5 of 5 bubbles
Review of Premier Inn Elgin Hotel

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Premier Inn Elgin Hotel
Ranked #1 of 7 Hotels in Elgin
Certificate of Excellence
Crosslee, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“As good as it can be. Beats bigger hotels hands down”
5 of 5 bubbles Reviewed November 21, 2013

Great hotel. Not a bad thing to say about this place. Chelsea on reception was fabulous and helped resolve a minor room change to accommodate us without any complaint. Room was spotless as expected. Work to extend the hotel was ongoing but it did not bother us.

If being picky only irritating thing was waiting for toilet light to fully illuminate which took about a minute to warm up. Road noise could be heard but not an issue.

Slightly out of the main town but only 5 minutes away.

Restuarant close by was excellent and again nothing was too much bother for the staff. Breakfast was excellent and nicely cooked.

Room Tip: Ask for a room not facing the main road
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank iainfellowes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea_Dillon, Operations Manager Graduate at Premier Inn Elgin Hotel, responded to this review, November 26, 2013
Dear iainfellowes,

Thank you for your kind review of Premier Inn Elgin. I will pass on your kind comments to Chelsea and I am sure she will be delighted with them. My housekeeping team will be happy to hear that you found the room spotless and I will pass on your comments.

We hope to welcome you back to our Premier Inn in the future.

Kind Regards,

Andrea Dillon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

528 reviews from our community

Traveler rating
    259
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    59
    17
    6
See reviews for
145
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98
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Glasgow, United Kingdom
2 reviews
5 of 5 bubbles Reviewed November 20, 2013 via mobile

Great hotel. Fab staff! Room was spotless. Would recommend to everyone! Never ate in restaurant. Everyone was very welcoming and made us feel safe and valued as customers. Would stay again. Hotel is being extended but work doesn't start till after 9am so didn't affect us as we were up before this anyway.

Stayed November 2013, traveled as a couple
Helpful?
Thank hotelwuman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elginpremier_inn, Operations Manager Graduate at Premier Inn Elgin Hotel, responded to this review, November 22, 2013
Dear hotelwuman,

Thank you for your kind comments about Premier Inn Elgin. It's great to hear you found our team friendly. We hope to have our extension finished by March 2014.

We hope to welcome you back in the near future.

Kind Regards,

Andrea Dillon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlands
Level Contributor
366 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

Normal Premier Inn quality you expect, clean and well maintained rooms, helpful staff and pub next door foor was good even though when we arrived it was very very busy, our order was processed and food arrived quickly. Only issue they in the process of developing on the site and the car park is small so arrive before 6 and you should be lucky if not its full.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TeamWard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elginpremier_inn, Operations Manager Graduate at Premier Inn Elgin Hotel, responded to this review, November 20, 2013
Dear TeamWard,

Thank you for your kind review of Premier Inn Elgin. Your comments regarding the restaurant have been passed onto the restaurant management team. We are currently having an extension built onto our hotel and having our car park extended to provide a larger car parking area for our guests. In the meantime, we have limited number of space but in the long term we will have around 150 spaces. We look forward to welcoming you back in the near future.

Kind Regards,

Andrea Dillon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fife
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed October 27, 2013

I just come back from Forres where our Local Football Club were playing in the Scottish Junior Cup. As no spaces on the Bus, I decided it was best to go up the Night before. As we always love a great sleep, we booked the closest Premier Inn, and it was 11 miles away in Elgin. On arrival, we were greeted with smiling happy Staff, and after a bit banter, gave me and my partner our room Key. We were in Room 3 and it was Spacious and had all you need for a great night. We used the Restaurant next door for evening Meal and Breakfast. It was of good quality and good staff. Excellent Location right on the edge of town, and easy to find. On leaving and arriving in Forres, I got a call I had left a substantial amount of Vouchers and Gift cars behind, so for this I was extremely happy at their Honesty. I returned to pick them up armed with a couple of boxes of sweets. Extremely friendly, and Very honest staff. Would have no Hesitation in recommending this hotel for any one visiting Elgin. Thanks again to the Reception and Cleaning Staff.

Dek

Room Tip: Very Friendly and Extremely Honest and Cheery Staff xx
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dsimpson48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elginpremier_inn, Operations Manager Graduate at Premier Inn Elgin Hotel, responded to this review, November 20, 2013
Dear dsimpson48,

Thank you for such a lovely review of our Premier Inn Elgin. I'm so glad you had a great stay with us and you found our team to be friendly and chatty. We're glad we reunited you with your lost vouchers and gift cards! We hope to be welcoming you back to our Premier Inn in the future. Take care.

Kind Regards,

Andrea Dillon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed October 19, 2013

No extra blankets of biscuits I am applying for my money back there was fluff in the bath a hair in the bed wifi wasn't working you'd have to pay me I felt the springs through the mattress the staff were great they gave me a heater by which time I was so tierd that I thought if I turn it on I was going to end up on fire

Room Tip: Go somewhere else
See more room tips
  • Stayed October 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank carolinewbarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollie R, Team Leader at Premier Inn Elgin Hotel, responded to this review, October 21, 2013
Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our guests needs.
Please can I request the following details to be sent to elgin.pi@premierinn.com
Reservation number, name and or name booked under, check in date and your room number if possible.

Once we have all this information we will investigate into your complaint.

Thank you for your time.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed October 18, 2013

Easy to find hotel, one of the older-style Premier Inns, that is currently undergoing extension/building work/modernisation.

Parking was an issue when we arrived. No spaces at all. We weren't in a hurry (thankfully) so headed into town to pick up a few things at the Supermarket. Got back to the hotel half an hour or so later, and managed to find a space. Certain times were better in this respect than others, not sure if the extension plans include more parking, but it is needed.

Hotel itself is ok, clean as usual and comfortable. Good service from the (very busy) receptionist. No lift in this hotel, thankfully not many floors, but noticable when carrying large, heavy luggage.

Next door restaurant was of the usual quality. Reasonable food, service and value. Certainly nothing to complain about.

Not one of the best Premier Inns, but the building work may address that, and still better than some of the alternatives.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Erimus2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollie R, Team Leader at Premier Inn Elgin Hotel, responded to this review, October 21, 2013
Thank you for taking the time to review your stay at Elgin Premier Inn. Please be assured your comments have been noted and will be followed up with the Management Team at the hotel. Your feedback is very much appreciated and we look forward to welcoming you to Premier inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed October 10, 2013 via mobile

Stayed for business. Premier Inn is always of a decent standard, def better than its rivals. This one is pretty average, def not the worst but by no means the best.

Pros: staff were excellent, always friendly. Clean, quiet room, comfy bed.

Cons: cold shower in the morning & terrible wifi signal (paid £10 & needn't have bothered).

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank weeCALIgreenBum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollie R, Team Leader at Premier Inn Elgin Hotel, responded to this review, October 13, 2013
Thank you for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible standards and service. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Elgin Hotel

Property: Premier Inn Elgin Hotel
Address: 15 Linkwood Way, Elgin IV30 1HY, Scotland
Location: United Kingdom > Scotland > Moray > Elgin
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Elgin
#1 Romantic Hotel in Elgin
#2 Business Hotel in Elgin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Elgin Hotel 3*
Number of rooms: 93
Official Description (provided by the hotel):
Start your Scottish adventure at Premier Inn Hotel Elgin, just a short drive from the epic Highlands and legendary Loch Ness. Whether you're headed for the Cairngorms or business and leisure destinations in Elgin and Aberdeen, you'll find us a great place to rest. Take time out to reflect in Elgin's Biblical Gardens. Discover the impressive ruins of Elgin Cathedral. Or seek out the 'Water of Life' on the world-famous Malt Whisky Trail. And when you're ready to relax, return for a bite to eat in our tasty restaurant and a great night's sleep in your extra-comfy bed. ... more   less 
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Also Known As:
Premier Inn Elgin Hotel Elgin
Premier Inn Elgin Hotel Moray

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