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“Fantastic experience”
Review of Mansion House

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Mansion House
Ranked #3 of 7 Hotels in Elgin
Certificate of Excellence
Reviewed June 9, 2013

Surprise night away arranged by hubby. Fantastic hotel, made all the better by the staff and the food! Newly opened beauty salon was outstanding. Had the best hot stones massage by Lynne
Would definitely go back!

  • Stayed: June 2013, traveled as a couple
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Thank weekirky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mstyson, Manager at Mansion House, responded to this reviewResponded June 10, 2013

Thank you for taking the time to post a review. We are delighted to hear that you enjoyed your surprise night away and especially your hot stone massage, we are very happy to have Lynne on board at the hotel and we are sure she will make a great success of her new venture. We hope to see you both very soon.

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Reviews (429)
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299 - 305 of 429 reviews

Reviewed May 18, 2013

Have stayed here perhaps 8 times over past 8 years and it is consistently good. Its an older style castle/ house hotel but with plenty of facilities. Ideal for events as well as accommodation.
The rooms are large, perhaps quirky shaped (fits the building), but very well appointed. We had a large double room this time, four poster bed, & other nice furniture. In the huge bathroom, a choice of three showers, a bath, and enough room to swing several cats.
We only had breakfast, but this was cheerfully and helpfully served, and of good quality. Have used the restaurant in the past and that's good too.
Its not the lowest price in town, but very reasonable for the quality. Changing my booking to come a day early was no problem with a polite and friendly email confirmation.
Recommended.

  • Stayed: May 2013, traveled on business
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Thank Geoff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mstyson, Manager at Mansion House, responded to this reviewResponded May 21, 2013

Thank you for your review regarding your most recent stay. It's great to hear that over the many years you have resided at the hotel, we are still consistent, we always try to keep standards at a high. Thank you for your recommendation and see you soon.

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Reviewed May 11, 2013

This is a nice Hotel, however, we felt is did not justify the very high room prices. There is quite a lot of worn carpets and marked wallpaper which does require some attention. Perhaps we were very unlucky with the rate offered to us as I notice some of the very good reviews on this site relate to Groupon deals and such like. Its close vicinty to the 24hour tesco is also a little bit detracting for a 'Country House Hotel'. All in all a good hotel with very efficient staff but some upgrade required if current pricing structure is to remain in force.

  • Stayed: March 2013, traveled as a couple
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2  Thank Harry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mstyson, Manager at Mansion House, responded to this reviewResponded May 16, 2013

Thank you for taking the time to post a review. We are disappointed to hear that the hotel was not up to your expectations, we did a complete over hall of all the bedrooms a few years ago and have since been awarded a 4 star rating so we are surprised that you did not comment on the very high standards of the bedrooms. We understand that there are some areas which require attention and we will be commencing on these in the coming months.

We did offer a Groupon deal for weekends that we were very quiet and may be doing a similar offer in the future.

In respect to Tesco we feel that you have been a bit unfair with your comment, yes Tesco is in close proximity to the hotel, but in no way can it be seen whilst residing in the hotel.

We hope that you may return to the hotel sometime in the future.

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Reviewed April 30, 2013

We had a bargain weekend here with a Groupon voucher and it was well worth it.The breakfast was tremendous - we didn't need lunch. Enjoyed the pool although I would have welcomed individual showers. Staff very pleasant. Because of the flood defence work going on, the area to the left of our ground floor room was like a building site but there were only a couple of people working there on Saturday and work finished early on Friday so it didn't have any impact on our stay. As it was almost on the river bank, with Morriston Playing Fields on the other side of the river, it was very peaceful even though it was close to the city centre and within easy walking distance of Elgin Cathedral and Cooper Park.

Room Tip: I liked our ground floor room because it was so close to the pool, and it had a little French window...
  • Stayed: April 2013, traveled as a couple
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Thank Sheila L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mstyson, Manager at Mansion House, responded to this reviewResponded May 1, 2013

Many thanks for your review regarding your recent weekend break. We are delighted to hear that you enjoyed your stay. We look forward to the possibility of welcoming you back in the near future.

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Reviewed April 27, 2013

This is a lovely hotel, set aside in a quiet area of Elgin, yet close enough to the city centre to walk between the two. The staff are very pleasant, the rooms are delightful and the pool, sauna, steam room and jacuzzi are a treat. We stayed in a Sleigh bed room, containing a massive, elegant bed.

  • Stayed: April 2013
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Thank Backpacker_Bill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mstyson, Manager at Mansion House, responded to this reviewResponded April 29, 2013

Thank you for taking the time to post your very complimentary review of the hotel. We appreciate your feedback and look forward to the possibility of wecloming you back.

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Reviewed April 20, 2013

What a great place to stay! I have been fortunate to stay here on a number of occasions whilst in the area on business

The staff are friendly,with nothing a bother. The rooms are fantastic, ask for number 18, the bed is huge and comfy with the room matching the size of the bed! In the morning the breakfast is excellent with a great choice that is cooked to order and served to your table.

Looking forward to my next trip north.

  • Stayed: April 2013, traveled on business
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Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mstyson, Manager at Mansion House, responded to this reviewResponded April 22, 2013

Many thanks for taking the time to post a review regarding your recent business trip, it's great to hear that you enjoy staying with us time and time again and look forward to seeing you on your next trip.

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Reviewed April 19, 2013 via mobile

We have just returned from a weekend at this lovely hotel. The hotel unfortunately has work going on at the front this did not however have any effect on our stay. We upgraded to the 'gold room' and were not disappointed it is sumptuous with a 4 poster bed. We had a meal in the restaurant and again this was excellent, the dining room itself is a delight. The breakfasts which are taken in the dining were excellent with a large choice of fresh produce to choose from along with a large Scottish cooked on offer. The staff were very courteous and helpful st all times. Very good value for money and we will return.

  • Stayed: April 2013
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Thank Alan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mstyson, Manager at Mansion House, responded to this reviewResponded April 22, 2013

Thank you so much for all your lovely comments regarding your weekend break. We look forward to seeing you back soon.

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Additional Information about Mansion House

Address: The Haugh, Elgin IV30 1AW, Scotland
Phone Number:
Location: United Kingdom > Scotland > Moray > Elgin
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Elgin
#3 Romantic Hotel in Elgin
#4 Family Hotel in Elgin
Price Range: $164 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mansion House 4*
Number of rooms: 23
Official Description (provided by the hotel):
The Mansion House Hotel is nestled on the banks of the River Lossie within beautiful grounds,yet only a few minutes’ walk to the historical centre of Elgin.We are the perfect destination for business, pleasure or special celebration. Our 23 bedrooms and public rooms are decorated in elegant country house style.Enjoy fine dining and traditional Scottish cuisine in the surroundings of our elegant restaurant or a lighter snack in the hotel’s bistro. We only use the finest of fresh local produce.We can cater for weddings and functions up to 180 people, with menus to suit every taste and budget.Our professional team will look after your every need to make sure that your day is truly memorable.Whether it be a relaxing break or exploring trip we are ideally situated in the heart of the “Whisky and Castle Trails”. Elgin also boasts an abundance of excellent golf courses nearby ... more   less 
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Also Known As:
Mansion House Hotel Elgin
Mansion Hotel Elgin
Mansion House Elgin, Moray

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