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“"THE" best hotel of our Scotland tour !”
5 of 5 bubbles Review of Sunny Brae Hotel

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Sunny Brae Hotel
Ranked #6 of 9 Hotels in Nairn
Certificate of Excellence
Paris, France
1 review
“"THE" best hotel of our Scotland tour !”
5 of 5 bubbles Reviewed August 19, 2014

This was really really the best hotel we ever had during our July tour in Scotland ; the owners and the staff are great professional and were very caring for us. High standard level : very nice and clean room, well equipped. Diners and breakfast were just superb.

What a lovely parenthesis close to the beach ! If you travel in this region, do no hesitate at all ; just stop and relax !

Brigitte & Emery

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Bellerby2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Owner at Sunny Brae Hotel, responded to this review, August 31, 2014
Merci bien Brigitte & Emery, it was lovely to meet you both. We are delighted to hear you enjoyed your stay at Sunny Brae. If you are ever in the area again, we hope to welcome you back. Au revoir. Best wishes from all of us at Sunny Brae.
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153 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
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Hamburg
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 12, 2014

We have been travelling around Scotland for 1 1/2 weeks so far and the Sunny Brae has been the best place to stay at. A very nice atmosphere to the place. We also enjoyed a very good dinner and a good breakfist. If we come back to this area, we will certainly try to get a reservation again.

  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Landei A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Owner at Sunny Brae Hotel, responded to this review, August 31, 2014
Thank you very much Landei A for your very kind review. We are delighted to hear you enjoyed your stay at our hotel. Should you ever be in the area again, please come and see us. Best wishes from all of us at Sunny Brae.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inverness, United Kingdom
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed August 8, 2014

Went here tonight for dinner with our fiends from England.
Excellent food, excellent service & a very pleasant atmosphere.
I would certainly recommend here for an evening dinner.
Well Done to all.
Crawford & Stephen

Stayed August 2014, traveled with friends
Helpful?
1 Thank Crawford H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Owner at Sunny Brae Hotel, responded to this review, August 10, 2014
Dear Crawford and Stephen, thank you very much for your great review. It was lovely to see you both and meet your friends. We hope to welcome you back at some point. Best wishes from all of us at Sunny Brae.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 2, 2014

The transfer of management of this hotel from one generation to the next has been undertaken seamlessly and it was a joy to return to find this family hotel to continue to be so well run. We had a most relaxing 4 days stay here, every convenience in the bedroom and catering to a high standard .

Room Tip: We chose room 6 which had a good sitting area to watch the view of the sea and luckily once to see d...
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Bin21A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Owner at Sunny Brae Hotel, responded to this review, August 10, 2014
Dear Bin21A, it was lovely to meet you both. We are delighted that you enjoyed your stay at Sunny Brae. We hope to welcome you back next year. Best wishes from all of us at Sunny Brae.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitchurch, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed June 8, 2014

We booked this hotel through Booking.com and received a confirmed and guaranteed booking status confirmation. We then booked flights to Scotland on the same day and later that evening received a call from the hotel saying they had taken another booking in preference to ours and that we should book in at a local B&B. The only other equivalent hotel in Nairn was fully booked and virtually the entire weekend has now been wiped out in trying to find suitable alternative accommodation. Two days later we then received an e-mail from Booking.com saying that the hotel was going to charge us for the room that they cannot provide! Do not trust these people!

Stayed June 2014, traveled as a couple
Helpful?
7 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Owner at Sunny Brae Hotel, responded to this review, June 13, 2014
Dear PaulB, As per our telephone conversation we apologise for the situation that arose. We had taken a booking over the phone and whilst we were in the process of updating our online entry on Booking.com we received your booking confirmation. We have only been in this situation twice, in 18 years of running our business. We did not favour the other reservation it was simply taken before we received your confirmation. As soon as we realised what had happened we contacted you immediately to acknowledge the overbooking, apologise and try to resolve the situation. Both Booking.com and ourselves offered several alternatives, all of which you refused to accept.

We did not take or demand any payment for a booking we could not honour. We are a small family run business and we put a lot of care and attention into looking after our guests. This is reflected in the large amount of repeat and referral business we receive. We are deeply disappointed by what has happened and the fact that you very much enjoyed your stay with us last month makes it even more regrettable that we could not find a resolution.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 4, 2014

We had a wonderful stay at this hotel in May 2014. Our superior room 6 was spotlessly clean and comfortable with large picture windows framing the view of the park and sea.
Dinner and breakfast were delicious and the service was impeccable.
We enjoyed every moment of our stay.
This hotel is amazing value, and we highly recommend it to anyone wanting to stay in Nairn

Room Tip: Superior room 6 with sea view
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  • Stayed May 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Owner at Sunny Brae Hotel, responded to this review, June 10, 2014
Dear Nina B, thank you very much for your very kind review. We are delighted to hear you enjoyed your stay. We hope you had a great holiday in Scotland. Best wishes from all of us at Sunny Brae.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
204 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed May 30, 2014

Firstly this is solely my experience and 100% genuine.
I have been here for a few nights and have found the hotel to be really lovely ,spotless clean and simply home from home.
The hosts and staff were lovely and it has a lovely ambiance throughout.
I had one meal that was really nice and recommend the meals.
If you are contemplating a hotel in this area I recommend this one.
Enjoy!

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrT98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel P, Owner at Sunny Brae Hotel, responded to this review, June 4, 2014
Dear MrT, Thank you very much for your very kind review. We are delighted to hear you enjoyed your stay. We hope you had a good journey home. Best wishes from all of us at Sunny Brae.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunny Brae Hotel

Property: Sunny Brae Hotel
Address: Marine Road, Nairn IV12 4EA, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Nairn
Amenities:
Free Parking Restaurant
Hotel Style:
#1 Family Hotel in Nairn
#1 Romantic Hotel in Nairn
#4 Luxury Hotel in Nairn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunny Brae Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
Sunny Brae Hotel is a small family run hotel with beautiful views over the Moray Firth. The restaurant offers delightful modern European style food. ... more   less 
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Also Known As:
Hotel Sunny Brae
Sunny Brae Hotel Nairn, Scotland

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