As a family we recently spent an enjoyable 4 days at this extremely friendly hotel. The staff were polite and helpful, with a vast array of local knowledge which they willingly shared with their clientele.More
- Free Wifi
- Free Parking
Second time staying at the hotel - 2 night package with B&B, dinner and spa treatment - well worth the money. I agree with others that the service in the dining room can be a little lax due to very young staff (not pouring wine, just placing bottle on table etc) but we were in no hurry and the Maitre d' was very on the ball if he noticed something needing done at our table. On our first stay we had a lovely big room - on our second stay our room was much smaller - a little disappointing but all in all a nice room and absolutely spotless, met and spoke to the Hotel Housekeeper on both stays and she is lovely and very accommodating of us having our little dog along on holiday. Leisure facilities are very good and the hot tub on the lawn over looking the Morey Firth is great. Thanks for another lovely stay......will be back next year.
Thank you for your kind words and feedback. I will share with the team at the Golf View Hotel.
We look forward to welcoming you back to for your 3rd visit next year.
The hotel is in a stunning location right overlooking the sea. The décor is lovely and the room we had was big and well furnished. The standard of the food is really very good, but that's where it all goes horribly wrong. Because the fact is you really struggle to actually GET any food. The service is not only totally shambolic but way overpriced.The bar prices are ABOVE LONDON prices which is a bit unbelievable for a small hotel in Nairn. Whilst the young girls and boys serving are very pleasant they are totally disorganised which is a managerial problem. Breakfast was painful waiting almost half an hour for two boiled eggs and the evening service was appalling - two hours to be served a meal and then we only got out because I asked for the last course to be brought out, otherwise goodness knows how long we would have been there. The food comes out in bits and pieces -sometimes you get a bread roll, sometimes you don't. Sometimes you get what you asked for sometimes you don't. Tables sat uncleared all through breakfast and also at evenings which isn't very nice eating next to tables full of dirty dishes. A lot of the time there is never a waitress to be found with people queuing up at the door waiting to be seated. Come on whoever manages this place - sort it out. We would have eaten in the hotel more but frankly would have lost the will to live whilst waiting. They're losing a lot of money due to the mismanagement of the dining facilities. Wouldn't go back again.
Thank you for your feedback which I will discuss with my management team. We are shortly appointing a new Food and Beverage Manager to upweight our restauarnt operation. My apologies that you felt the service was not to your satisfaction. Fortunatley we have few complaints. That said when we do receive such we take them very seriousily. Thank you for making me aware.
We stayed here for one night but would have loved to stay for longer. Amazng views across the Moray Firth from the lovely conservatory.
Our room did not have sea views but was still amazing. Huge room with enormous bed,couch etc,bathroom had large separate shower.
Taster dinner was fantastic with 6 courses,breakfast also delicious.
Leisure area is lovely . As well as early morning swim we also had spa treatment which was fantastic.
Lovely walk along the beach looking across to the Black Isle.
We will definitely be going back. We loved it.
Thank you very much for your lovely feedback. We do hope that you comeback to the Golf View Hotel & Spa to enjoy this beautiful hotel again.
Nice big rooms and great pool, gym & spa area. Service very friendly - esp Kerrie and Connor! Great location for a golfing holiday. Royal Dornach, Brora, Castle Stuart and Nairn all close by.
Laundry service efficient and very cheap.
Thank you for your kinds words.
I will speak to both Kerry and Connor to pass on your appreciation.
Most especially we hope to see you again soon.
Hotel location is superb with great views over to the Black Isle. The spa was also a great highlight over the weekend and spa staff very professional. The food at the main restaurant was very good and worth paying the little extra. The restaurant and reception staff were very helpful but just need a little training to polish their skills. But overall experience 7/10.
Thank you for taking the time to give us your feedback.
We are very happy to hear that you enjoyed your stay, our facilities and the food.
See you again soon.