As noted by others, on arrival, even though we were expected, and the table was not full, we were asked to wait in the reception area. Waiting on uncomfortable conservatory furniture we were expected to choose from the menu. Whilst offered the chance to start our drinks, we were keen to get to our table. If the reception area was more welcoming this may have been a more pleasurable experience, although why we were not allowed to the table is unclear.
Generally the food was of a very high standard, but this was let down by the smaller details. Staff bringing over other peoples drinks orders, having plates cleared whilst still chewing my last mouthful, bread served in a cracked bread bowl, having to ask for the bill twice....having to go through to reception to pay the bill. It is a shame that these smaller details let down the experience. When going to a 'fine' restaurant I would suggest that the food needs to be complemented by good service. Good food on its own is half the experience.
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