The Myrtle Bank Guest House is very clean, the staff (when we saw them) were reasonably friendly but it lacked any personality for us. There is nothing wrong with this guest house if you're looking simply for a clean room and bed for the night and not somewhere special to have fond memories off.
We stayed here for two nights in Sept 2012 and were given a room in the main house with a loch view. The room was very clean and neat but rather old fashioned in our opinion. The dark furniture didn't do anything for the room and we felt that the room didn't feel very inviting. The en-suite was a very small shower/toilet/tiny sink in what seemed like a cupboard. There were no shelves to put anything and the complimentary shampoos were sachets. All our toiletries had to be stored on the toilet cistern. Despite the towels being very small, there was no room to hang them in the shower room and they had to be stored on a towel rail outside the shower room door! Everything was very clean, the shower worked great but it felt a little like a caravan bathroom.
This B& B is very large and I think there are two houses next to each other (although I am not 100 sure of this). The reason I mention this is because the parking is very bad. You cannot park at the front of the house as it is on a main road, so you must park in the car park at the rear which only has spaces for a few cars and I should imagine that there are many more rooms than this. Most cars were double parked and when I mentioned this on checking in, I was told not to worry as the owner owns all of the houses in the vicinity. This gives you a feel that this is not a ‘quaint B&B’.
We had breakfast the first day and in our opinion it was very poor quality. The cereal bar contained 4 Tupperware-type boxes of cheap cereals and one fruit juice option (a jug of orange juice). When the waitress asked us what we would like for breakfast I asked to see the menu. She explained there wasn't one and that she would just tell us what there was. She reeled off very quickly 'Full English, bacon, sausage, egg, vegetarian or healthy option of fruit blah blah blah' - I don't know what she said! - It was far too early for someone to quickly list a selection of food that I was not expecting. Why couldn't I have read a short menu, calmly and at my leisure before ordering? This was all too much so I simply said that I would have the full English (I wanted a Scottish but this was not available – I was only in Scotland after all!). I asked for the bacon and sausage to be very well cooked (crisply would be good) as I struggle eating fatty meat. When the breakfast arrived it looked dreadful. The sausage was pink and the bacon was very poor quality. I could not eat the meal so just ate the toast. I tried to wash it down with coffee but that was dreadful too. When the waitress collected the plates she didn’t even ask how the food was, she just took the plates away. Clearly something was wrong if I had not eaten hardly anything.
I would normally complain and give feedback at the time if I am not happy but I did not in this instance so I must point out that I did not give them a chance to rectify anything. The reason that I did not complain was that I did not feel valued or welcome. The chef (maybe the owners partner/husband) was giving of a bad vibe from the kitchen, the waitress looked like she couldn’t care less so why should I?
This hallways and public areas within this B&B were very, very warm (read boiling). As I mentioned previously, this B&B is exceptionally clean, tidy and fine but it feels more like a posh OAPs home where the owners are simply about making money (they only accept cash) and not so much about service. If you’re over 70, it’ll be perfect I’m sure. Under that I would suggest you find somewhere elsewhere.
I would definitely not stay here again.
- Also Known As:
- Myrtle Bank Guest House Hotel Fort William
- Myrtle Bank Hotel
- Myrtle Bank Guest House Fort William, Scotland