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“Pleasant hotel in beautiful surroundings”

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Premier Inn Fort William Hotel
Ranked #7 of 21 Hotels in Fort William
Reviewed December 3, 2012

Stayed here for 2 nights recently. Staff were friendly, plenty of parking space, easy to get to - just a stone's throw from the bus station, the train station and the High Street. I was pleased with the room. It was very clean and had plenty of pillows and a tea/coffee making facility. The view from my window was spectacular!
Would definitely stay here again.

  • Stayed: December 2012, traveled solo
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Thank 16wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,164 - 1,170 of 1,511 reviews

Reviewed November 26, 2012

Stayed at the Fort William Premier Inn for 3 night stay, lovely hotel overlooking Ben Nevis, was given a room that was described as being one of their new rooms, was very clean and modern, with air-conditioning, flat screen tv etc... large very comfy bed, we asked for extra pillows which was not problem at all, staff at the hotel were really lovely and very helpful. Hotel adjoins a Brewers Fayre which we ate in for dinner all three nights, staff there were very friendly and polite, meals were well priced and menu also offered themed nights. The train station is just a stones throw away as was a Morrisons supermarket which we found both to be very useful.Shops were easily reached by walking distance. Overall would recommend this Hotel as a good base to explore the Highlands.

  • Stayed: November 2012, traveled as a couple
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1  Thank sonions63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012 via mobile

Had a few lovely meals in the brewers fayre , they have buffet nights on and also have offers of buy one get one free. The food has definatly improved here, nice warm atmosphere and staff very attentive. No complaints about this place, well worth a visit .

  • Stayed: November 2012
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Thank Jomacferg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2012

As with all Premier Inn's everything is as and where you would expect it to be. Friendly staff we had a nice meal in the attached pub/restaurant. Fort Williams is a unique place to stay with Sea and Ben Nevis both to hand.

  • Stayed: October 2012, traveled as a couple
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1  Thank evinacourt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012 via mobile

A genuine and friendly welcome greeted us at reception. Room was as standard for this group and clean and fully equipped and functional, particularly pleased with the number of accessible power sockets. Only minor niggle was that the water pressure was excessively high on the cold water tap resulting on multiple soakings!

  • Stayed: November 2012
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1  Thank Jaqal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2012

Stayed at this Inn on Friday and Sat last weekend.
Rooms comfortable/breakfast adequate as was service but was shocked on the Friday evening when overheard a lead member of staff refusing 2 very sober and respectable clients more refreshments..they had been sitting near my husband and I and at no time were they loud etc , two very well dressed females..but maybe as it was 2230 and staff wanted to go home! Neverthe less it put us off ..The member of staff had reasonable English but not reasonable manners nor training, hope she will be reprimanded for her bad and unreasonable behaviour.

  • Stayed: November 2012, traveled as a couple
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1  Thank Tracy44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Fort William Hotel, responded to this reviewResponded November 21, 2012

Thank you for your review.

At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise for the service you experienced at our hotel.

Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our hotel.

Please be assured at Premier Inn we take the service provided to all our guests very seriously and your feedback will be duly followed up.

Once again thank you for taking the time to review your stay we do hope that we can welcome you back to Premier Inn in the future.

Naina

Social Media Team,
Whitbread Hotels & Restaurants.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2012

Booked online it was quick and easy.On arrivel the receptionist was friendly and welcoming.Room was clean and bright,lovely views.Parking outside.Brewers fare next door ,serves food and drinks all day.Hotel was very clean and warm.It is close to town centre,next to rail and bus links and within easy access to ben nevis.Breakfast was served in Brewers fare,all you could eat,plenty of tables,lovely happy staff.Would definatly recommend this hotel.

  • Stayed: November 2012, traveled as a couple
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1  Thank pinkrose14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Fort William Hotel

Address: An Aird Road | Loch Iall, Fort William PH33 6AN, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#4 Family Hotel in Fort William
Price Range: $60 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Fort William Hotel 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Premier Inn Fort William Hotel Fort William
Fort William Premier Inn
Premier Inn Fort William Hotel Scotland

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