We thought we were going to the Innseagan and were guaranteed a great time as this was our 3rd year here but we found ourselves in faulty towers with the worst staff I have ever seen working for a hotel! My wife and I have stayed here the previous 2 years and I must say we thought we had found a gem hidden in the scottish highlands how times have clearly changed! Gone was the friendly welcome, gone was the excellent service and gone was our stress-free annual trip to this hotel. There has obviously been a complete changeover in staff as we were getting used to the faces and knew most of them by name which made our holiday more special. The food wasn't as good and we ate out after our first experience with the evening menu and we gave up with breakfast after being badgered by the breakfast waitress who had a highy aggressive manner and was very keen to tell us she, nor anyone else had been paid for a number of weeks and the hotel was going down the drain would we like to buy it, as it was now for sale! Hope the current owners know this! We were horrified by this behaviour and saddened that a representaitive of this hotel was being allowed to bring it down in such a way. We left and moved on to the sister hotel the portsonachan, which as always was perfect, although the edge had already been taken off our holiday with our stay at the innseagan. We have written to the hotel and have received no response, Dont risk it, it's clearly not worth it.....
- Official Description (provided by the hotel):
- The Innseagan House Hotel features breathtaking views, free WiFi in all areas. A relaxed family atmosphere welcomes you to make us your refuge from the grind of everyday life. Located on the shores of Loch Linnhe, in "The Outdoor Capital of The U.K." There is plenty to do during the day. Your pets are welcome to come along and enjoy Ft. William with you, for a small fee if you please. Group excursions are welcome. The lounge offers a roomy yet cosy room with an open fireplace to just relax, log onto the free WiFi, or read a book. During the winter months or rainy days, this room is the place to go and sit in front of a roaring fire. All rooms at The Innseagan House Hotel are freshly decorated and en-suite. The rooms overlooking the Loch offer one of the most picturesque views from a hotel room in Fort William. The rooms to the rear of the building offer a "sleep in" cosiness that makes you want to sleep all day. ... more less
- Reservation Options:
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- Also Known As:
- Innseagan House Hotel Fort William, Scotland