We had been looking forward to our first Christmas away with friends for over 18months and were bitterly disappointed.
The hotel was very nice as was our rooms and staff. However it was very regimented having to have meals at a set time with no leeway.
The food,which is the main concern was dreadful,and jusdging by the amount of food that was left at every meal time surelyu the manager should have realised that all was not well. Complaints were made but no real differnce. Christmas dinner was the ultimate disaster with every part of the meal frozen,even the carrots and sprouts. Christmas pudding was the like of I have never seen before covered with a watery liquid which wewere told was brandy butter.There was no proper entertainment during the day and there was nothing festive about the holiday except for the christmas tree. I even had to ask for the fire to be lit in the entrance to make it more welcoming. There were not enough comfy chairs to accomodate the guests.
Enough said but I will not recommend this hotel to anyone. If anyone reading this went on the same christmas experience please write a review.
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- Also Known As:
- Highland Hotel Fort William, Scotland