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All reviews food stop small lift buffet style railway station bit dated high street central location haggis lovely hotel superior room reception staff public areas coach tour the jacobite steam train town centre black pudding leisure facilities
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Reviewed May 5, 2018

We really enjoyed our stay here. The room was perfect, lovely character and old Scottish. We also had a bath which was very welcome after all our walking :)
We had a good meal in the restaurant, very nice choice of food. Breakfast was awesome!! Probably the best one of our tour.
PS...do the loch cruise. An hour and a half...very informative and a bar if its cold.

Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank janis l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexandramanager2017, Manager at Alexandra Hotel, responded to this reviewResponded May 6, 2018

Thank you for submitting such a lovely review of your recent stay.

I was happy to read that you had an enjoyable stay with us, and we thank you for your kind words and feedback.

We do hope that you will be able to stay with us again in the not so distant future.



With kind regards

Ilona Malkova
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2018

Lovely stay in Fort William with 2 friends. We booked the triple superior room, which was perfect for us. The staff were very helpful and friendly. The location is perfect for walking, hiking and climbing. Ben Nevis a few minutes drive or a 20-30 minute warm up walk away! Breakfast was fabulous, lots of choice, full English, Scottish, continental, porridge of course, or a bit of everything!

Would definitely recommend the Alexandra if you’re staying in Fort William.

Date of stay: April 2018
Trip type: Traveled with friends
1  Thank nellie8july
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexandramanager2017, Manager at Alexandra Hotel, responded to this reviewResponded May 2, 2018

Thank you for taking the time to submit a review of your recent stay with us.

Your kind words have certainly been passed on to our staff for feedback, and I have also passed on your comments regarding your breakfast to our Head Chef.

We do look forward to having you stay with us again in the future.

With kind regards

Ilona Malkova
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2018

Very warm welcome, only 30 minutes wait until our roum is available. Housekeeping was busy with a busload of passengers that was arriving in the evening. We made a reservaton for a room, and got an upgrade for free. Premium internet complemtiary and only 10 pound surcharge for our dog. The room had a view on Loch Linnhe. A Tesco is aournd the corner. The floor was cracky and wobbly just like and old scottsch hotel should be in the Highlands. We would visit again!

Date of stay: May 2018
2  Thank franksD1683FU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexandramanager2017, Manager at Alexandra Hotel, responded to this reviewResponded May 2, 2018

Thank you for submitting such a lovely review.

It was a pleasure reading your review and your kind words are certainly appreciated.

We do hope that you will be able to return for a visit in the near future.


With kind regards

Ilona Malkova
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2018

Nice clean hotel. Stayed two nights. Quiet rooms. Twin beds but put together. Usual drink making facilities. Bathroom clean and loads of hot water. Only down side was the extractor was put very good. Breakfast was excellent. Lots of choice and gluten free no problem. Centrally positioned.

Date of stay: April 2018
Trip type: Traveled as a couple
Thank HethT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexandramanager2017, General Manager at Alexandra Hotel, responded to this reviewResponded April 27, 2018

Good Morning

Thank-you for your very positive review.

I'll pass on your comments to my team.

I very much hope to welcome you back to The Alexandra in the near future.

Kind Regards

Jamie Dunn
General Manager

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Reviewed April 24, 2018 via mobile

Great location with adequate car parking, efficient check in and friendly staff, clean rooms and excellent buffet breakfast. On the down side, the hotel is quite old and the bathrooms in particular need a bit of a facelift. Lift is large enough for only 2 people with suitcases, and the bedroom walls could use a little extra soundproofing (we could hear our neighbour snoring during the night). Overall it was excellent value and we would definitely stay here again.

Date of stay: April 2018
Trip type: Traveled as a couple
Thank PeteW900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexandramanager2017, General Manager at Alexandra Hotel, responded to this reviewResponded April 26, 2018

Good Evening

Thank-you for your review.

I thank-you & will pass on to the staff your positive comments.

We are in the throes of refurbishment concentrating on the rooms which I'm pleased to say are 40% complete with a further 10-15% pencilled in for this coming winter.

We are also committed to upgrading our public areas & are in the early stages of updating our lift.

I very much look forward to your return.

Kind Regards

Jamie Dunn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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