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“Lovely room with sea views”
Review of Imperial Hotel

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Imperial Hotel
Ranked #18 of 21 Hotels in Fort William
Reviewed February 24, 2010

We were recommended to stay here from the Best Western Windsor Hotel in Nairn, as we were travelling to Fort William.
We had a fantastic newly renovated room with sea views which was great. The room was nicely decorated and very clean.
We particularly liked the warm cosy bar and the lovely breakfast in the morning. Staff were also very friendly and helpful. Overall a perfect stay.

  • Stayed: February 2010, traveled as a couple
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Thank cdev36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prash23, Manager at Imperial Hotel, responded to this reviewResponded February 26, 2010

Dear Sir,

Let me start by thanking you for such a nice review regarding your recent stay at our property.

Your feedback is very much appreciated and we are thankful for your appreciation about the service you recieved at our hotel during your stay.I hope to see you again in future.

If we can be of assistance in the future, don't hesitate to contact us at 01397 702040.

Again, thanks for taking the time and have a great days ahead!

Sincerely,
Prashant Kumar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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626 - 632 of 774 reviews

Reviewed February 22, 2010

I have just taken a coach tour up to Fort William and the surrounding area, and we used this hotel as our base for 4 nights. The manager and his staff were so charming and friendly and just could not do enough for you. Hotel absolutely spotless and warm and beds extremely comfortable. Food and service excellent.. Ceilidh provided one night brilliant, and the hotel's Bingo evening turned out to be one of the best laughs we had ever had. It did have one major draweback unfortunately, and that is we had to come home after the 4 nights - yes, we would have stayed on if we could have. I would recommend this hotel to anyone.

  • Stayed: February 2010
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Thank mervta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prash23, Manager at Imperial Hotel, responded to this reviewResponded February 23, 2010

Dear Mervyn,

Let me start by thanking you for such a nice review regarding your and your coach's recent stay at our property.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. These type of comments helps our staffs to work even more better to get the good results. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 01397 702040.

Again, thanks for taking the time and have a great day!

Sincerely,
Prashant Kumar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2010

Like that it is 5 minutes walk away from the rail station and the filling breakfast. Other than that; despite it was stated there's inroom broadband, the room I was staying in was located too far from the access point, hence I had to stay in the lobby area in order to access the network. There is no lift, room structure is all over the place, I had to navigate the stairs and thru so many exit doors before I came to my room. The management should install a better sound reduction wall - I could actually hear the couple next door "gosh"!!! Overall, I can still make do with it as afterall what else do you expect from a B&B.

Stayed: December 2009, traveled solo
Thank luvrui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2010

stopped here on the of chance of a room after the day before being horrid.guy on reception could not have been nicer, the room was lovely with views over the loch,nothing was to much bother for them. easy access for surrounding area. food was very nice and well presented. breakfast was lovely and hot and dinning area looks over the water. if your ever passing this is the place to stay. i will highly recommend it to all friends and family

  • Stayed: January 2010, traveled as a couple
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Thank simbafife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2009

We stayed for a 2 days "Best Western
Imperial Hotel" wich was perfect. Hotel has a great location, right in the middle of the town centre, near bus and train station. The value is excellent with breakfat and free wireles internet. The staff very friendly and helpful. We really enjoyed our stay.

  • Stayed: November 2009, traveled as a couple
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Thank JelenaLithuania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2009

I think this hotel has improved beyond all expectation since it has been under new ownership. I will always stay here and consider that this hotel is a comfort stay

  • Stayed: December 2009, traveled on business
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Thank barlig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2009

Our trip was at a quiet time of year for this area of Scotland but there was still full service and choice available.

  • Stayed: November 2009, traveled with friends
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Thank glenysstirling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial Hotel

Address: Fraser Square, Fort William PH33 6DW, Scotland (Formerly Best Western Imperial Hotel)
Location: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #18 of 21 Hotels in Fort William
Price Range: $72 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Best Western Fort William
Fort William Best Western
Imperial Hotel Fort William, Scotland

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