I stayed at the Best Western for one night when completing the Three Peaks challenge in a group of 18 people and I was disappointed all round. My pal and I had a twin room which was sufficient (if slightly small) and was clean and well kept but the beds were tiny and my feet hung well over the bottom of the bed. I am tall (6’3”) but this bed really couldn’t have measured more than 5’11” at most. I didn’t get a good nights sleep when I really needed it. There was however a good sized bathroom with a bath/shower and a good selection of shower gels, soaps etc for two people so no issues there.
The food was terrible for a Best Western, Firstly in our party of 4 (we totaled 18 people but were given tables of 4) only 3 of us got a bread roll and despite numerous attempts to get a forth roll it was only delivered when we had all finished our mains? We had a 3 course option and I had the Mediterranean salad which was a small portion of normal salad, a sliver of goats cheese and a drizzle of Balsamic on it? Nothing at all Mediterranean about it? Where were the olives, cold meats etc? The main course was a spectacular failure, I had the fish and chips and considering that the restaurant overlooked one of Scotland’s largest Lochs (an amazing view) the fish which was served (Haddock) was absolutely tiny and cooked to within an inch of incineration. Added to this I chose the potato option rather than chips and received a total of 2 tiny boiled potatoes?? My pal had chips and received a small portion (literally about 8 chips) along with a equally overcooked fish. The portions were literally comical and we all considered dining out to ensure we were full for the rest of the challenge but we were just too tired to do so. Utterly ridiculous.
Thankfully we checked out too early to get breakfast but did order takeaway breakfast bags which consisted of a small sandwich, fruit, crisps and bottled water, typical of a take away bag to be fair.
Very disappointed with this hotel which as a large chain should offer comparable standards of quality to other hotels within the chain but the downright awful dining experience and poor quality of sleep badly let this one down. When we do the three peaks again next year we will definitely not stay here.
A very poor effort from the Best Western chain.
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- Also Known As:
- Best Western Fort William
- Fort William Best Western
- Imperial Hotel Fort William, Scotland