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“Not worthy to stay” 2 of 5 bubbles
Review of Imperial Hotel

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Imperial Hotel
Ranked #14 of 21 Hotels in Fort William
Zug, Switzerland
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Not worthy to stay”
2 of 5 bubbles Reviewed April 3, 2013

We stayed here for one night as our transit on our way back to Edinburgh In April 2013. The room hotel is OK but it is too noisy and the shower didn't work. Breakfast was provided but nothing special. The hotel doesn't have elevator so you have to carry your luggage upstairs. Not just that, the stairs are very squicky, so even when you are already in the room, you will still be able to here other guests steps. This is not good when you are trying to sleep. You could also could here showers from your upstairs guests. No gym or swimming pool facility. The receptionist was friendly though. She called us after 5 minutes after we got it just to check if everything was OK. I'm afraid I would not recommend this hotel.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MissTjia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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661 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (129)
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English first
Bathgate
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed March 31, 2013

I have stayed in this chain of hotels all over Britain and this is by far the worst one i have visited.........

I stayed for two weeks between weekends.

Poorly greeted at reception, very unwelcoming, little to no parking.

The rooms were decent enough and clean but not much more.

This was a company booking but would definitely not stay there if paying myself.

Stayed early march 2013

Room Tip: rooms at the next hotel!!! lol
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  • Stayed March 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Beni-Jock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Fort William hotels

U.K.
1 review
3 of 5 bubbles Reviewed March 22, 2013

Stayed at this hotel for 2 nights, a group of 4 mountaining friends. Had read some poor reports in previous week, but v. pleasantly surprised by the welcoming check in staff and also the other staff. The hotel looked and smelt recently decorated, new carpets? Two twin rooms were ok, though the other pair suggested that room 31 was a "bit small". Room 10 was fine, good sized bathroom was fine apart from bein v. cold- towel rail could not cope? Breakfast was good, though supplement needed for smoked haddock or kippers option. Effeciently served by staff on both mornings. Would recommend this hotel if a stay in good position in Fort William is required. Also good value at £69 per room per night.

  • Stayed March 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gwalchiwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverurie, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 20, 2013

As I work all over Scotland my business requires that most week's that I stay in Hotel's in various parts of the country, and I can Honestly say that although most Hotels are fine it is unusual to find a Hotel that offers so much, and does it so well, this must be the third or fourth stay at this Hotel and its nice to get a warm welcome from the Hotel Manager who always seems to be on the go, this Hotel offers so much from free wifi to spotless well equipped rooms, friendly staff, and ideally placed so close to the town centre, but the most important, the food, my goodness please, please try the curry, I stayed for two nights, and although the Hotel has a choice of both European food, they also have a Curry menu, and yes I had curry two nights in a row, Chicken Pakora for starters and Chicken Korma for the main could not fault either dish, unusual for me to have curry two night's in a row, but I had to go for the Lamb curry with rice and nan for an amazing price £8.95 and I have to say I have never had such a nice Curry dish not even in any Indian Restaurant, and not for such a price, Honestly truly amazing food, already looking forward to my next trip to the Imperial Hotel in Fort William.

Room Tip: rooms 1,2,and 3 have lovely large window with amazing views of the loch ,but all rooms are clean and...
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  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Derek D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kelty
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 19, 2013

My wife and I stayed for two nights to celebrate our ruby anniversary at this friendly hotel, wish it could have been longer. On arrival we were made to feel very welcome by manager and staff. The hotel is ideally placed, only a minute from town centre and railway station. We booked dinner bed and breakfast and could not fault the meals in any way, my wife is vegetarian and was catered for without any fuss. We upgraded our room and were not disappointed, it was spotlessly clean with good views over the loch. The four poster bed was comfortable and the bathroom was modern with jacuzzi bath. After a hectic day of sightseeing this warm friendly hotel was perfect to come back to relax in. We would like to thank the manager and staff who made our stay special.
Charlie and Wilma.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank charles h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helensburgh, Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 18, 2013

Myself and husband just back from weekend at this hotel I would highly recommend very clean staff go out their way to help ..we stayed on dinner bed n breakfast basis food good no faults wot so ever would go back ...beds very comfortable ,

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Margaret R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 11, 2013

My husband is staying here on business for approx 2-3 months and every time he comes home he is raving about the hotel. He has been put in several rooms, all of which he says are spotless and well equiped.
Most of all he wants to commend the staff, who he says cannot do enough for him, he's glad his firm picked this hotel for him to stay in.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank susan_spiers2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial Hotel

Property: Imperial Hotel
Address: Fraser Square, Fort William PH33 6DW, Scotland (Formerly Best Western Imperial Hotel)
Location: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #14 of 21 Hotels in Fort William
Price Range (Based on Average Rates): $
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Best Western Fort William
Fort William Best Western
Imperial Hotel Fort William, Scotland

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