Cottage was good but could easily have been outstanding.
The cleaner turned off the aga and so no heating or hot water on arrival but this was very quickly sorted
We never noticed the bring your own towels -again quickly sorted
Beds were rock hard -please get mattress toppers
Brand new kettle did not work
Beautiful open fire but nothing to use- we went and bought our own
Absolutely stunning location
We'll stocked variety of kitchen equipment
Great value for money
Would I stay again - most definitely yes if they have mattress toppers
Our family stay was spoilt because we were misled with the facilities in this house.
We paid for unlimited Wifi, TV, and Microwave. What we got was No Wifi, No TV and No Microwave (all advertised). The dishwasher only washed items in the lower basket. Beds were hard and lumpy. There were no instruction for using these items in the Lodge.
I put these points to Pete, who recons he was at the Lodge two days before us and the Wifi box was there and must have been stolen !!! He said the TV was working too, indicating that three adults must be stupid not to be able to work it, even though there was no aerial and No Service. Pete didn't agree that the beds were lumpy when he slept there. We were not offered any compensation, just complete indifference.
Such a shame, because otherwise, the place was very clean and in a lovely location.
I go to Fort William at least three times a year but I will not stay here again.