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“Our stay at Inverness East”

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Premier Inn Inverness East Hotel
Ranked #11 of 34 Hotels in Inverness
Certificate of Excellence
1 review
“Our stay at Inverness East”
5 of 5 bubbles Reviewed February 14, 2013

Enjoyed a very relaxing few days at the Premier Inn, the staff providing a friendly welcome, the room suited all our needs, and the location was 10 minutes drive to the city centre. All at a very reasonable cost, helped by the fact we booked early.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DMBarbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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422 reviews from our community

Traveler rating
    193
    136
    68
    19
    6
See reviews for
141
126
27
68
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Egham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed February 13, 2013

We stayed there for a few nights (5). It was a really clean and nice hotel, especially for a good price. We had a big room (very important with a 2 years old toddler), and there was a play ground for toddlers in the restaurant. There was only one problem, we got a fire alarm going two times in our stay in, the first one not that bad - 10:30pm with everyone outside in pyjamas, children (not only ours) half asleep - half crying, and the Fire Service - which quite worried us. After all that - with the letter thrown under the door, saying that it was a false alarm, and nothing to worry about, and good that the alarm as we can see - was working(?) - I think that I didn't need to learn that it was working this way, I had believed it had been working when I had chosen that hotel! And then I expected to have that letter singed by some manager, by someone(!) - it wasn't, so that meant not even one important person showed up on that night in the hotel - I believe. In the morning no one talked to us about the situation. The other time was even worse: 2:30am (!), long enough to wake up us and then suddenly finish just like that. I left quickly for the reception to check what happened this time, if we needed to leave the hotel again (it didn't look so serious like the first time), the reception lady (bless her) was shaking, trying to switch off the alarm, talking to the Fire Service on the phone and saying sorry to guests in the same time. We stayed in beds this time, but I was so stressed after that one, that I couldn't get asleep again for 2 hours (so where is the time to relax on holidays (?)) In the morning - no letter, not even one word from anyone... I felt really sorry for them and the situation, but it was my long awaited holidays, and no one felt sorry for us.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jotkajk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crail, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 6, 2013

we have stayed here a few times when visiting family who live closes by
modern spacious clean friendly inn - the eatery which ajoins the inn was very good attentive staff and super quick service reasonable prices
big car park quiet at night

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank caroline m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 4, 2013

We stayed here for the hogmany, rooms very clean and staff were very friendly, we asked for a quite room and got one.

The attached eatery Inshes gate was excellent too, very quick serving and staff very friendly.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ray G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn M, Manager at Premier Inn Inverness East Hotel, responded to this review, January 7, 2013
Dear Guest

Thank you for taking your time to write a fantastic review and i am delighted that you enjoyed your Hogmanay stay with us here at Inverness East Premier Inn.

Your review has been passed on to our premier inn team and the brewers fayre team and is very much appreciated.

I look forward to welcoming you back to the hotel in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

First review on trip advisor.
Needed to say how wonderful all the staff were here. We are a family of 4 and we've stayed in many hotels over the years but the service we recieved at this hotel was absolutely incredible.

Geraldine on reception really couldn't do enough to make sure that everything was perfect. She even printed out details on events happening on New Year's Eve for us and ideas for days out.

Thankyou again to all the staff that made our first stay in scotland so pleasurable.

We will definately be seeing you again.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gabba1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn M, Manager at Premier Inn Inverness East Hotel, responded to this review, January 7, 2013
Dear Guest

Thank you very much for taking your time to write a fantastic review and i am delighted that you enjoyed your stay with us here at Inverness East Premier Inn.

Your review has been passed on to Geraldine and all of our team members and is very much appreciated.

I look forward to welcoming you back to the hotel in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 28, 2012

Great location. Good sized room. Everything you need. Fantastic value for money. Friendly staff. Clean room. Modern room. Very quiet. Plenty car parking spaces. We stayed on Christmas night and couldn't believe the great price we got. Will definitely stay at a Premier Inn again.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hooperson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn M, Manager at Premier Inn Inverness East Hotel, responded to this review, January 7, 2013
Dear Guest

Thank you for taking your time to write a fantastic review and i am delighted that you enjoyed your Christmas stay with us here at Inverness East Premier Inn.

Your review has been passed on to all team members and is very much appreciated.

I look forward to welcoming you back to the hotel in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broadford, Isle of Skye
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed December 14, 2012

I really like the bed offering at these hotels. I do not like the restaurant offerings and find the breakfast too expensive, but the bedrooms are great. This hotel is slightly older than some but this gives you a TV which is easier to use and allows better volume control, also they do not use the new booking in system which sucks.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MartinofHarbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn M, Manager at Premier Inn Inverness East Hotel, responded to this review, December 17, 2012
Dear Guest

Thank you for taking your time to write a review and leaving us great feedback regarding our bedrooms.

I am sorry to hear your dissapointment about the Brewers Fayre and i will make sure this information is passed on to the general manager.

The new kiosk check in system is available at our sister hotel Premier Inn Riverness. We believe we will get a refurbishment in the next two years where we hope the kiosk will be incorporated.

Thank you again for your feedback and i hope to welcome you back to the hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Inverness East Hotel

Property: Premier Inn Inverness East Hotel
Address: Beechwood Park, Inverness IV2 3BW, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#8 Family Hotel in Inverness
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Inverness East Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
If you're seeking a new place to stay, Premier Inn Hotel Inverness East is in a great location. We're situated in a business park, so we're a great base for work as well as play. From the ancient castle overlooking the city, to the latest bands at Rockness and Belladrum festivals, you'll find entertainment that spans the ages in Inverness. Watch the legendary Highland Games, or wander through the historic buildings in the Old Town, then come back for some modern food at our Brewers Fayre restaurant and a great night's sleep in your comfy bed. ... more   less 
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Also Known As:
Premier Inn Inverness East Hotel Inverness
Premier Inn Inverness East Hotel Scotland

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