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Rocpool Reserve hotel & Chez Roux
Ranked #8 of 34 Hotels in Inverness
Certificate of Excellence
inverness
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Try Harder”
Reviewed December 4, 2007

The gentelman who seems to be running the place is very rude!! We felt like an problem the whole time we were there?

Andy the bar/ rest manager was excellent needs to look at moving to london to get more traning & Money but fantastic for inverness.

Other than that I would not recomend this place if you wish to go for a relaxing weekend as the snobbish people & staff make you feel really uncomfortable.

This place is really not for young couples

  • Liked — The rooms were nice
  • Disliked — Staff
  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank Deirdrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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616 reviews from our community

Traveler rating
    450
    101
    40
    16
    9
See reviews for
57
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
edinburgh
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 3, 2007

First impressions count and yes it looks so good from the car park. On entering to check in there was nobody to be seen at 4pm and after waiting for some 5 mins a guy appeared and was not especially welcoming just wanted to know our name with no attempt to make conversation. unfortunately he was the bartender and was straight back to his bar when the polite receptionist returned and showed us to our room 4 but no help was available for our luggage a must in any 5star and usually seamlessly provided elsewhere.

the view from the room is hard to believe it is the yard where the rubbish goes and is a noisy area for the chefs on a break. otherwise very comfortable and well appointed with nice feel to the place and very pleasnt dining experience. At the price and to live up to 5 stars attention to basic hospitality details is missing not helped by errors on th bill at checkout where we felt we were being interrogated.

  • Liked — contemporary decor and cleanliness
  • Disliked — out of the window the hotel yard
Stayed October 2007
Helpful?
4 Thank jamieemm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stirling, Scotland
Level Contributor
131 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed October 24, 2007

Stayed for one night but wished it could have been longer. The room was stylish and comfortable. The food was excellent - unusual combinations with subtle flavours. The staff were friendly and efficient. What more could one ask for?

Stayed October 2007
Helpful?
Thank Lordofthemiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee
1 review
Reviewed October 4, 2007

We stayed here to celebrate our silver wedding anniversary. We were looking for small but luxurious and were not disappointed. We stayed in room 2, a Hip room (the lowest priced at £165 per night) and found it most relaxing. Large, very comfortable bed, luxurious bathroom, stylish accessories and fittings. The reception, bar and restaurant areas are decorated to a very high standard. The continental breakfast was good, fresh, healthy food. We can't wait to go back! Perfect for a special occasion or for chilling out.

Stayed September 2007
Helpful?
Thank tartanarmadillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 3, 2007

Had a good stay at Rocpool last week. Nice rooms, public areas and an impressive meal.

Stayed September 2007
Helpful?
Thank DaveGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
242 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
Reviewed September 19, 2007

This hotel is superb. Please dont believe otherwise. Had a really nice one nights stay here.

Excellent room (Room 1) with an incredible, huge, downstairs bathroom. Beautiful bed linen and great service.

The food in the restaurant was presented beautifully. The taste was very complex though and we could see it not appealing to some tastes. It had a lot of strang flavours and there was a lot going on with each dish. Great for one or two nights but couldnt eat it everynight ! Breakfast was also very good.

There was some very minor road noise in the rooms, and couldnt get internet access to work to collect business emails were only minor quibles.

We would recommend this place whole heartedly.

  • Liked — Bed linen and the bathroom in room 1
  • Disliked — Minor road noise in room 1
  • Stayed September 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank bax52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2007

Stayed here last weekend. It is a great hotel. We felt relaxed and comfortable the moment we walked through the door.
Ate dinner on Saturday night - the restaurant was incredibly busy. Dinner was outstanding , I cannot understand where people are coming from saying it is overcomplicated - I had chicken breast with artichoke and peas- nothing overcomplicated about that, just the best chicken dish I have ever tasted. If steak and frozen chips is your thing then Reserve restaurant may not be for you.
Testiment to the success of Reserve is that the car park was full and as previous reviewers have said - I had to park on the street also . I just hope that there is not a pecking order regarding vehicles having a space in the car park as it seemed to be full of Aston Martins, Range Rovers and big Jags.
I think the whole concept of this hotel has been well thought out - it is so refreshing to find something at this level in Scotland let alone Inverness. The bedrooms are well designed and immaculately clean - also the most comfortable bed ever. Our room had air conditioning which I never thought we would have to use - in Inverness especially - but the room was warm without it on.
The bar was also very busy - obviously the place to go for cocktails in Inverness. Cant wait to return - lets hope there is space in the car park!

  • Liked — The whole concept - rooms, restaurant and bar
  • Disliked — Room was warm but air con fixed it
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank JoJane36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rocpool Reserve hotel & Chez Roux

Property: Rocpool Reserve hotel & Chez Roux
Address: 14 Culduthel Road, Inverness IV2 4AG, Scotland (Formerly Culduthel Lodge)
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Romantic Hotel in Inverness
#5 Luxury Hotel in Inverness
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rocpool Reserve hotel & Chez Roux 5*
Number of rooms: 11
Official Description (provided by the hotel):
5 Star boutique hotel opened in February 2006. A totally renovated Georgian Townhouse featuring stunning modern original design. The hotel also has a Chez Roux restaurant with a French flair and R-bar for cocktails. All produce used is local produce. ... more   less 
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Also Known As:
Rocpool Reserve Hotel And Chez Roux
Rocpool Reserve Hotel & Chez Roux Hotel Inverness
Rocpool Reserve Inverness
Rocpool Reserve Hotel Inverness
Rocpool Reserve Hotel & Chez Roux Inverness, Scotland

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