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“This was perfect!” 5 of 5 bubbles
Review of Premier Inn Inverness Centre (River Ness) Hotel

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Premier Inn Inverness Centre (River Ness) Hotel
Ranked #3 of 34 Hotels in Inverness
Certificate of Excellence
2 reviews
“This was perfect!”
5 of 5 bubbles Reviewed July 29, 2014 via mobile

First I want to say the air conditioning was awesome. It was pretty warm when we arrived. The staff is very thoughtful and nice. The Internet Will not work unless you get a voucher from the desk. We kept trying and trying. The breakfast is worth the 745 in pounds. I will gladly return.

Stayed July 2014, traveled with friends
Helpful?
Thank Christina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,503 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (332)
Date | Rating
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English first
Quebec City, Canada
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 29, 2014

Our room was really quiet and the hotel service was great. In the room, we had the choice of two pillows (big or small) and the good night sleep guarantee (if you are not satisfied, they pay you back) which was great because I had never seen these services before. The food was great too.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank john_cockburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Scotland
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed July 28, 2014

Stayed here for two nights, Friday and Saturday, in a party of four adults and two children. Despite the parking problems exacerbated by the on-going flood prevention works we have nothing but praise for the whole experience. From the outset, Paul at the reception desk was so welcoming, pleasant and helpful we felt our choice was right and that we would enjoy the experience. Every single requirement during our stay was met with absolute courtesy and true Highland hospitality at its best. This applied to all the staff, from reception to bar staff to restaurant staff to room attendants, they were unfailingly polite and considerate and made every effort to make our stay as easy and enjoyable as possible. Thank you to every single one of you!
Breakfasts were excellent; an abundant variety which met the demands of all our group, from the youngest to the oldest. Perhaps most surprisingly, the dinner on Saturday night (after we gave up trying to get into any of the city centre restaurants) was really excellent (the starters in particular) and far above anything I have ever experienced in an hotel of this type in the UK. Very well done!
My wife and I have used Premier Inns in many parts of the UK over the last few years but I am delighted to say that Inverness Riverside is comfortably the best we have experienced and we would be delighted to stay there again and would happily recommend it to friends and family.
Thanks to all of you who made the experience so memorable.

Room Tip: Front rooms will have wonderful views but may be noisy at weekends.
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank donnieg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Level Contributor
421 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 553 helpful votes
3 of 5 bubbles Reviewed July 28, 2014

While Premiere Inn won't win awards for beauty or luxury, you will find families and savvy travelers staying here looking for consistency, a good night's rest, a clean room & bathroom, and good breakfast. I wasn't thrilled about the riverside construction and getting lost en route to the hotel, nor being unable to park nearby when I arrived. Still, I had the ability to load and unload safely near the elevators and was pleasantly surprised by the quality of food and helpfulness of staff. I did ask (without success) for the maid to straighten our room twice, but I believe it was a language barrier- and eventually it was cleaned. Was happy with noise insulation from hall and other rooms- elevators are behind closed doors, intentionally. No major issues, not blown away by the room but solid- like you expect from a major chain. Will use them again.

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank YaleDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
4 reviews
4 of 5 bubbles Reviewed July 28, 2014

The hotel matches the Premier excellent standard in every department other than it only has about 20 parking spaces (or if it has more it hides them very well) for 100 rooms. There are currently road works outside the front of the hotel making access more difficult


  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redditch
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed July 24, 2014

Like most budget hotels it has it's limitations but the rooms are comfortable and it does have air con . I have used Premier Inns before and the almost universal feature is the quality of the staff. They are always unfailingly polite and helpful. We had a problem accessing the WiFi ( which I needed for work). They went out of their way to deal with the issue without delay.
The restaurant seemed better than usual ( often a drawback at such venues) and the site -overlooking the River Ness was central and convenient. The only negative note was that the car parking was chaotic and the car park was tiny . Get there early!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Alfaman51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brechin, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 23, 2014

Stayed for 1 night with 3 kids and couldn't have had a better stay.
The room was large with plenty space. We were a party of 2 adults and 3 kids.. Cot had been set up with bedding so no need for our own. Very clean and staff very helpful and friendly.
Good value and choice for breakfast in the morning.
Great central location in Inverness.
Planning on a return trip to this Premier Inn.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aileen f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bart_PI, General Manager at Premier Inn Inverness Centre (River Ness) Hotel, responded to this review, July 24, 2014
Dear aileen f,

Thank you for taking the time to review your stay at Premier Inn Inverness Centre (River Ness).

Being called perfect is the best complement of all, and we appreciate it very much.

It is great to hear you and your family had a fantastic stay with us, including a large room and a cot with bedding ready for your arrival. I passed your nice feedback to Monika and her housekeeping team, I am very glad they delivered another great room.

Our Premier Inn Breakfast is a fantastic option for families. Up to two kids eat free when one adult orders a full breakfast. I believe it is absolutely amazing value for money considering it is all 'eat as much as you like'. It allows you enjoy your Costa Coffee while kids explore a great selection of beautifully baked pastries, cereal, fresh fruit or our new mini muffins and grapefruit sections.

I am delighted to hear you are planning a return trip already. Please do not hesitate to contact us prior to your arrival and we will do our best to allocate you to the same big room you liked so much on your last stay.

With regards.

Bart Bukowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Inverness Centre (River Ness) Hotel

Property: Premier Inn Inverness Centre (River Ness) Hotel
Address: 19 - 21 Huntly Street, Inverness IV3 5PR, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Romantic Hotel in Inverness
#1 Family Hotel in Inverness
#2 Best Value Hotel in Inverness
#2 Business Hotel in Inverness
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Inverness Centre (River Ness) Hotel 3*
Number of rooms: 99
Official Description (provided by the hotel):
IMPORTANT INFO: There is limited parking at this hotel which is allocated on a first come, first serve basis and is chargeable. Please note there are road closures around the area. Please note there can be noise disturbance due to the location of this Premier Inn. Please note all twin rooms at this hotel consist of a double bed and a single sofa bed. Feast your eyes on incredible views from the Premier Inn Hotel Inverness Centre (River Ness). With an amazing panorama of the River Ness and Inverness Castle from the front of the hotel and great attractions nearby, you'll find plenty to inspire you. Get a taste of the Highlands in one of Scotland's most buzzing cities. Savour the chance to see Nessie in person at Loch Ness, or bite into some traditional Scottish fare. Enjoy some food for thought at Eden Court Theatre, or indulge in history at Inverness Castle. Then come back to some even tastier treats at our Thyme restaurant and a lovely comfy bed. ... more   less 
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Also Known As:
Premier Inn Inverness Centre (River Ness) Hotel Scotland

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