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“Excellent hotel”

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Premier Inn Inverness Centre (River Ness) Hotel
Ranked #2 of 34 Hotels in Inverness
Certificate of Excellence
Ramsbottom, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent hotel”
5 of 5 bubbles Reviewed March 24, 2014

Stayed here for a couple of night in March 2014. The staff are exceptionally friendly and accommodating. Overall the hotel and our room in particular was spotlessly clean. Great location adjacent the river giving quick access to the town centre. The river bank outside the hotel was under repair during our stay and some sections of the road are closed (I would imagine this will be finished in the next month or so) but check with the hotel first if you have mobility problems as it could be a little inconvenient until the work is complete.
Overall this hotel is first class, the bed was awesome, the room was warm, it was comfortable, the furnishings smart and everything worked has it should. Compared with other budget hotels I've stayed at this was a breath of fresh air. You won't be disappointed here, well done Premier Inns!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Les W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,524 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (334)
Date | Rating
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English first
Inverness, United Kingdom
Level Contributor
124 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed March 23, 2014 via mobile

Ideal location for city, rooms spotless and hotel very crisp, surprisingly quiet considering its city centre location. Only draw back there is no heating in bathroom, and car park small, but overall a great stay

Stayed March 2014, traveled as a couple
Helpful?
1 Thank SheltieShetland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
4 of 5 bubbles Reviewed March 21, 2014

Nice place to stay to explote the city. Very welcoming and friendly. GOod price and clean room. Good service
Have stayed here before and always now what to expect. Lovely environment. Will be back again in May.

Stayed March 2014, traveled with family
Helpful?
Thank Norma P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness, United Kingdom
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 20, 2014

Getting to this Premier Inn was very tricky as there were alot of road works & river bank repairs going on. Thankfully we were able to get a parking spot at the rear of the hotel ( there are only aprox 12 ) and enter through the back door which was very handy. On arrival we asked for a river view but were told that we had to specifically request one when booking but there is no facility to do this online ! The room was fine except for a strange green stain on the carpet and the thermostat would not go below 18' and so we had an overly warm night. The walk to Eden Court took 10 mins in high heels and is well lit. Breakfast was well executed and staff were friendly. Will stay again.

Room Tip: Ask for river view.
See more room tips
  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kitty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow,UK
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 17, 2014

This is my second stay at this hotel, my first being when it just opened, about a year ago and it has remained very fresh. It is in a centrally placed location in Inverness right beside the river and within easy walking distance of all of Inverness city.

Although standard Premier Inn i find this one to be superior to others i have stayed in and the rooms are very comfortable -probably because it is new. Location makes the room relatively quiet and good nights sleep is certainly the norm. There is also an active push by the hotel to ensure that guests keep noise to the minimum during the evening -night time.

Restaurant is reasonable and I didn't have dinner this time although last time i did and whilst it's not fine dining it was very good pub grub. I tend to stick to a continental breakfast with porridge and must say this is first class.

Staff are exceptionally helpful and when i arrived without my booking reference number the receptionist immediately sorted it out with a welcoming smile. I have stayed in a number of hotels in inverness some of them on the outskirts of inverness being 5 star and I would have no hesitation returning to this Premier inn in preference to the others as not only is it excellent value its very comfortable, very clean, very welcoming and in an excellent location.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank macGlasgow_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupar, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

My husband and I silent a really nice evening in this premier inn, we used the dinning room for diner which again was excellent value for money, in fact better than we had expected. Great value for money room were just as advertised


  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isabel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 16, 2014

Lovely location on river. Spotlessly clean. We would certainly stay again. However, we had a delicious meal in the restaurant first night and, on this basis, decided to eat again on second night . We had the salmon flakes salad. What we got was leaves, rocket, tomato and boiled egg, no salad potatoes and 4 very small flakes of salmon the size of a fingernail. We've had mediocre meals over the years and not complained but this was so truly awful we had to mention to waitress even though we emphasised she was not at fault. She said she would tell kitchen but we received no feedback and charged full price. We ate elsewhere the next night. Everything else was absolutely fine though and lovely staff. Could be training issues and would go back but not eat there.

Stayed February 2014, traveled as a couple
Helpful?
Thank month06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William V, General Manager at Premier Inn Inverness Centre (River Ness) Hotel, responded to this review, March 17, 2014
Dear Guest,

Thank you for taking the time to leave a review regarding your most recent stay at my hotel.

I am sorry to hear that an unfortunate incident in the restaurant blighted what would have been a great stay at the hotel. I certainly apologise for this experience and the impact it had on your stay. I promise to review this with my Head Chef and kitchen team to ensure this does not happen again.

Please feel free to contact me at the hotel should you wish to discuss this further and I hope this does not impact you from using the hotel again.

Kind Regards,

William Veidemanis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Inverness Centre (River Ness) Hotel

Property: Premier Inn Inverness Centre (River Ness) Hotel
Address: 19 - 21 Huntly Street, Inverness IV3 5PR, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Romantic Hotel in Inverness
#1 Family Hotel in Inverness
#2 Business Hotel in Inverness
#2 Best Value Hotel in Inverness
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn Inverness Centre (River Ness) Hotel 3*
Number of rooms: 99
Official Description (provided by the hotel):
IMPORTANT INFO: There is limited parking at this hotel which is allocated on a first come, first serve basis and is chargeable. Please note there are road closures around the area. Please note there can be noise disturbance due to the location of this Premier Inn. Please note all twin rooms at this hotel consist of a double bed and a single sofa bed. Feast your eyes on incredible views from the Premier Inn Hotel Inverness Centre (River Ness). With an amazing panorama of the River Ness and Inverness Castle from the front of the hotel and great attractions nearby, you'll find plenty to inspire you. Get a taste of the Highlands in one of Scotland's most buzzing cities. Savour the chance to see Nessie in person at Loch Ness, or bite into some traditional Scottish fare. Enjoy some food for thought at Eden Court Theatre, or indulge in history at Inverness Castle. Then come back to some even tastier treats at our Thyme restaurant and a lovely comfy bed. ... more   less 
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Also Known As:
Premier Inn Inverness Centre (River Ness) Hotel Scotland

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