Checked in as 2 couples who had requested rooms next to each other, only to be told that we were separated at different ends of the Hotel!
There was a lot of renovation work going on which spoilt the atmosphere and a definite damp smell could be experienced all over. The quality of the rooms and bathrooms left a lot to be desired, and felt very aggrieved by the rather expensive room rates we paid!
Reception staff also performed like trainees rather than experienced front of house.
Glad we only spent one night in this asylum :(
- Official Description (provided by the hotel):
- Best Western Inverness Palace Hotel & Spa located on the banks of Inverness opposite Inverness Castle. It is just a few minutes walk to the town centre. Discover a warm and friendly welcome at the stylish and contemporary hotel. Accommodation is offered over 2 period properties and modern refurbished cottage. Choose from Classic rooms to period River & Castle View rooms with a lovely view towards the Castle. Choose from dining in Brassiere, Bar or the Lounge where you can sit back and relax with a Starbucks Coffee and surf the web for free. Visit the Leisure Club with 50 foot swimming pool, sauna, Jacuzzi, steam room. You will enjoy a relaxing break in stylish surroundings here is a brief summary: Inverness City Centre location : Free Wifi : Free Car Parking : Leisure Club with 50 foot Swimming pool : Fitness Suite: Starbucks : Sleeping Beauty Spa. ... more less
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- Also Known As:
- Best Western Inverness Palace Hotel And Spa
- Best Western Inverness Palace Hotel Inverness
- Inverness Best Western
- Best Western Inverness Palace Hotel & Spa Scotland