The spa, restaurant, service of the reception staff and other staff were great, but the room was really terribly small. Perhaps it was the room that we paid for at £58, a classic double. We had a view facing the back- looking into someone else's apartment and the room was dark and dingy.
We spent the evening in the hotel lobby which is spacious with lots of comfortable sofa chairs so that we could have more room for ourselves. Perhaps felt safer being here than next to the fire exit and a non descript backyard.
Unfortunate coz the rest of the hotel was clean and cosy.and the staff very polite and helpful.
- Official Description (provided by the hotel):
- Discover a warm and friendly welcome at the stylish 3 star Best Western Inverness Palace Hotel & Spa in the heart of Inverness. Located on the banks of the River Ness overlooking the Castle it is just a few minutes walk to the town centre. You'll enjoy a fresh and contemporary hotel with a choice of dining in Eight on the River or the Brasserie. You can sit back and relax with a Starbucks Coffee and surf the web for free. As well as a lovely selection of bedrooms from Classic rooms to period River View rooms with a lovely view towards the Castle. You will enjoy a relaxing break in stylish surroundings with extras including FREE Wifi, Free Car Parking and a superb upgraded Leisure Club with 50 foot swimming pool and Spa. ... more less
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- Also Known As:
- Best Western Inverness Palace Hotel And Spa
- Best Western Inverness Palace Hotel Inverness
- Inverness Best Western
- Best Western Inverness Palace Hotel & Spa Scotland