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“Excellent all round hotel - would stay again - will stay again!”

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Glen Mhor Hotel & Apartments
Ranked #22 of 34 Hotels in Inverness
Cheltenham, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent all round hotel - would stay again - will stay again!”
Reviewed October 7, 2013

stayed for an evening and everything was as it should be: great room (traditional), very helpful and friendly staff (even phoned up for us to see if there were vacancies at a local restaurant we were recommended), cosy bar (with very knowledgeable barman). Free car park, close to town, by the river, would definitely stay again.

Room Tip: rooms at the front overlook the river.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kieranWhelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenmhormanager, Manager at Glen Mhor Hotel & Apartments, responded to this review, October 8, 2013
Many thanks for your very kind review.
We are glad you enjoyed your stay at the hotel.
We look froward to welcoming you again very soon.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,298 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (325)
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English first
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 2, 2013

Upon entering my room I stood in awe, slack jawed and silent at the size. The room was 1.5m wide!!!! the bed was the width of my shoulders and surely was a childs bed!!?? The toilet was very poorly lit, my towel was rolled up and placed on the floor, the shower compartment was held together with gaffer tape! there were black marks on the wall, I fell out of the bed during the night it was so small, the view was of other room windows, I strongly suggest the owners are daylight robbers for the price Paid for this room. I will not go back/advise others against and hope people read this and dont make the same mistake I made by staying at this place.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrMcGuire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenmhormanager, Manager at Glen Mhor Hotel & Apartments, responded to this review, October 5, 2013
We were very sorry to hear of your disappointment.
We operate a fair pricing system and our rates are market comparable with the rest of the city.
The room type you had booked, a single room is our budget option.
Should you like more space, we would advise our guest to book for a double room, a deluxe or a junior suite.

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Inverness hotels

Aberdeen
Level Contributor
76 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 2, 2013

I really liked staying at this B&B. It is in an excellent location on the riverside and is a nice building inside and out. The two people running the place were very helpful. The breakfast was decent. The bathroom in the room was a bit cramped. Nice place though!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laroos S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 26, 2013

We spent two nights in this hotel we had a junior suite in a building along side the main hotel we arrived at 9pm it was dark and we had not stayed here before directions were given but no offer of help with our bags.
The rooms were nice and comfortable but the lighting was so poor we could not read after dark!!
Breakfast in the main hotel was poor with only a very tired fruit bowl as the fruit selection the cooked breakfast was not very nice staff did not greet you only pointed to a table.
We left our room at 10 am and i returned at 3pm to find the room as i had left it this i have never seen before at just after 3pm housekeeping arrived but at that point i did not want to be disturbed so only asked for tea bags and milk so our room was not cleaned
When we came back from breakfast on Monday a member of staff was trying to conceal herself in a doorway to smoke perhaps that is why it takes so long to do rooms.

This hotel is in a prefect setting beside the river and so near the centre of town but we would not stay here again i detailed all above coments on the hotel feedback form and gave my phone no and address but have not heard from management.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hilda25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenmhormanager, Manager at Glen Mhor Hotel & Apartments, responded to this review, September 28, 2013
I was sorry to hear of disappointment.
Housekeeping might service bedrooms until 4pm. We would advise our customers to let us know if they wish their room be serviced early.
We always answer feedback when left at the hotel. Sometimes our emails go in spam box, sometimes we have wrong email address.
Our smoking policy for staff is very strict and there is no cigarettes break within a shift.... nobody hides either!
We look froward to welcoming you again, in hope we can give you a better experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 25, 2013

We stayed at Glen Mhor, because it was across from the river and a beautiful walk at night. The hotel itself was poor. The receptionist was very sweet.
The sad part was the room, the floors slanted toward the bed, and the Bathroom which was an old converted closet, and was as big as, also had a floor slanting to the wall, on the other side of the wall was the bed. Okay for One hundred and 14 Pound, it was not good value. Then our sleepless night was that because the walls are so thin we could hear the guest next door snoring. If your looking into this hotel, don't bother.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Darste363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenmhormanager, Manager at Glen Mhor Hotel & Apartments, responded to this review, September 28, 2013
We are sorry you didn't enjoyed your room at the Glen Mhor.
The hotel is offering a large choice of accommodation for all budget. From single to deluxe, suites or two bed room apartments.
We operate a fair pricing system, with our rates being market comparable and for the most part cheaper than our competitors for our single rooms.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 23, 2013

I came to this plave to have dinner with friends few times. Never got disappointed. Service and food is just awesome and the staff is extremely friendly. I recommend it especially on sunny days where sitting on the terrace is just a delight.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danyela N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 23, 2013

This is a good location away from the city center, which can be quite noisy with all the pubs and restaurants. The room was neat and clean; the bathroom was updated. The only problem we had with the room was the bed mattress - it was too lumpy and soft for the both of us. This is an older hotel and there is no elevator, so we had to drag our 40 lb. suitcases "thump-thump-thump" up four flights of stairs. The hotel bar had a congenial atmosphere and the wait staff were excellent. Prices are comparable to the local pubs and we enjoyed having a half-pint or dram of whisky when we returned from our day's activities. On Tuesday evening the Ness Bank Jazz Kings play for two hours and we certainly enjoyed their New Orleans style music. We didn't experience any wifi drops. The breakfast was OK - only bread for toasting was available, which you toast yourself. We commend the hotel staff; they were very cordial and gave us recommendations for local activities and restaurants.

Room Tip: Glen Mohr has more the feel of a B&B; it's not Euro-modern, but it offers a nice play to sta...
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jl3_73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenmhormanager, Manager at Glen Mhor Hotel & Apartments, responded to this review, September 24, 2013
Many thanks for your review.
We are glad you enjoyed your stay with us. We look froward to welcoming you back very soon hopefully.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Glen Mhor Hotel & Apartments

Property: Glen Mhor Hotel & Apartments
Address: 7-17 Ness Bank, Inverness IV2 4SG, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #22 of 34 Hotels in Inverness
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Glen Mhor Hotel & Apartments 3*
Number of rooms: 52
Official Description (provided by the hotel):
The Glen Mhor Hotel offers Victorian townhouses and apartments located on the banks of the River Ness, a 3-minute walk from Inverness city centre and a 15-minute drive from Loch Ness. Accommodation is divided between 8 charming Victorian town houses (please advise reception if you have a building preference). Many rooms have wonderful views across the river to Inverness Cathedral and Eden Court Theatre Our in house bar restaurant - Nicky Tam's - offers a relaxed and casual atmosphere with a menu serving traditional Scottish food with the finest local produce, ales and premium spirits... The Ness Bank area is a charming conservation area in the city, set below the castle and opposite both The Eden Court Theatre and Inverness Cathedral. Glen Mhor is a 5-minute drive from the A9, 8 miles from Inverness Airport and a 10-minute walk from the train station. It is ideal for exploring Inverness and the surrounding Highlands. ... more   less 
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Also Known As:
Glen Mhor Hotel & Apartments Inverness, Scotland
Hotel Glen Mhor
Inverness Hotel Glen Mhor
Glen Mhor Inverness

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