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“Great Fitness Center, Well Trained Staff, A Nice Experience”
Review of Kingsmills Hotel

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Kingsmills Hotel
Ranked #9 of 35 Hotels in Inverness
Certificate of Excellence
Reviewed February 26, 2011

I was in town to meet up with other mature students to discuss books...and one of my kind fellow students was able to get me a good rate for one night which I extended to two and paid full price the second. The average nightly rate worked out to be £65.00 per night including breakfast. I thought this was a very good rate for this hotel. I had been to a conference years ago and I thought it looked like a good place to stay. It was!

The reception personnel were very nice, I checked in a bit early and my room was not ready yet so they took my bag. I mentioned to reception that I might need help with my bag going up the stairs as I had thrown my back out a bit. I went to the lounge and had a juice and read while I waited. The sofas were comfortable and the bar was well provisioned. One of the reception staff found me in the lounge to let me know my room was ready (I could have been working out or swimming on walking thru the manicured grounds during this time but I was needing a little down time and the lounge was quiet enough at that time of day to provide it.) She had kindly had the porter bring my bag to my room for me. The room no. was 06. There is a tiny elevator that takes you up one flight and then a walk to the back or side and some funny steps up and down to the room so it wouldn't be ideal for someone who can't walk well - there were not too many rooms in this section. (Probably the favorable rate section.) The hallways were clean and had nicely located chairs.

The room was plenty big enough for a couple with a large king size bed, a table and two chairs and a desk. The king size bed was a real king...but it was made up of sections put together, it wasn't that great if one tried to lie crosswise...which I sometimes do when I'm alone. But it was comfortable enough and the heating was actually controllable so I could put the heat on when I needed it and shut it down when I went to bed. The room was nice and clean and the tv was very easy to use. The funny thing was there was no clock but I found that by putting the tv on and pressing select the time showed up!

The room was nicely done up in that unobtrusive, quasi-elegent style that is comfy and country-house like. The table and chairs were convenient as I had purchased take out sushi for my supper one night. The lighting was not as bright as I like it for reading but it worked out ok. The desk was nice and large for spreading out papers and maps.

The bathroom had a nice, clean deep tub which was perfect for a hot bath after a cold, windy day spent at Culloden. Since we only have a wetroom at home, a hot bath is quite a welcome luxury and I enjoyed it with some Lush products I picked up in the center of town.

There was no view to speak of in this room as it looked out over the lower part of the hotel and there was some heating units out there that buzzed through the night. The noise didn't keep me awake but it is a consideration if you are given this room at the full rate. If I had this room at the full rate of £189 per night I would have asked to be moved to something with a view and no buzzing.

The breakfast was a fairly standard hot & cold buffet with some items not generally seen such as black pudding on the hot buffet and hash browns (yummy). A good supply of fruit both fresh and tinned and plenty of juice. The catering staff was excellent at keeping the troughs filled. There was a very good selection of breakfast type baked goods and lots of items for vegetarians. Ask to be seated in the conservatory dining room as it looks out over the garden and although a longer walk away from the buffet, if you are indulging at the full Scottish breakfast it might be a good thing.

The pool was good, although a little small but it was clean and not freezing. The health suite seemed to have everything one required (I have to admit only looking thru the glass!)

The location is a bit out from the center of Inverness and is a healthy walk to (10 - 15 minutes)and fro or a cab ride in the vicinity of £3.80 - £5.00 depending on where you pick it up, roughly about £22.00 to the airport. I walked from the hotel into town but returned in a taxi as I was laden with packages.

The staff was highly professional and well-trained. They have a very good understanding of service and were quite helpful to both me and an elderly couple whose questions I happened to overhear.

Would I bring my disabled husband? I don't know, he wouldn't use the pool or the gym although he would like the breakfast and since he wouldn't be able to walk back and forth to town we would have to have taxis both ways which is an added expense to budget for.

I didn't use the dining room or room service although I was tempted as the menu looked very good, venison and hare were both on the menu as well as vegetarian options and bar food like burgers. The lunch service seemed to be full of parties of locals having their Sunday lunch - which is always a good sign. If I went back with my husband I probably would try the dining room as it is not so much fun for a solo traveler to have formal experience alone.

The only fault in the room was the door to the bathroom was a little hinky, maybe it should open outwards instead of inwards as it was a bit tight when trying to leave.

Inverness is a surprising busy place with a lot to see and do at all times of the year. The Snowman Auto Rally was on the weekend I was there and it brought in a lot of tourists. All in all I would go back to Kingsmills as they seem to be doing everything right with the caveat that if I were paying rack rate I would want a really nice room overlooking the garden. I would imagine that children would like this hotel also as there is good outside space and an excellent public playground right across the street with swings and a slide that even tempted me!

  • Stayed: February 2011, traveled solo
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Thank SartreLives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,445 - 1,451 of 1,754 reviews

Reviewed February 22, 2011

My girlfriend and I recently stayed in the newly completed Kingsclub Spa in Inverness and we were both very impressed by all aspects of this stunning addition to the Kingsmill Hotel. Everything from the friendly, fastidious staff, sumptuous rooms and mouth-watering food made our brief stay in the capital of the Highlands a very memorable one indeed. We will certainly be returning to enjoy the Kingsclub Spa Hotel in the near future!

  • Stayed: November 2010, traveled as a couple
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1  Thank Fergus1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2011

My boyfriend and I stayed at the new addition to the Kingsmills Hotel - the Kingsclub Spa. We had not visited Inverness previous to this stay but will certainly return after a really enjoyable stay in the hotel. The staff could not have been more helpful, the service impeccable and the rooms/decor just spotless. Didn't have a chance to use the Spa unfortunately but I am pretty sure that it will be the same standard as the rest of the hotel - in which case it won't be long before we shall be booking a return visit.

  • Stayed: January 2011, traveled as a couple
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Thank AmyVB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2011

We booked this hotel after much reviews of trying to find a balance between price and what you get. Although we would say that the price almost matched the experience we were let down in a few areas. As follows; the twin beds to make a king size didn't meet properly, off by 4inches or so! But after reporting, this was kinda fixed. Lets face it, two mattresses together never work as one.

The general decor could be updated but is mostly fine.
The restaurant provides lovely food (and we are somewhat picky). But the staff started setting for breakfast while we were having dessert. Felt a bit pushed. Again though we informed manager at bill time, they apologised and provided our wine for free as compensation.

One big point though that the honestly lovely staff can't fix is the walk to your room. It is a bit of a stretch along corridors and up and down stairs. My advice, when booking request a room near reception or bar and you should be fine.

And finally, the pool area was small but relaxing and warm. The sauna-steamroom and jacuzzi were all fine and easy to access and use. ALSO the showers in there were lovely :)
In general, the staff are lovely but the front of house has had more money recently and the rest could be great with a little more effort.

  • Stayed: February 2011, traveled as a couple
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1  Thank ChristinaHere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2011

Having regularly stayed at the Kingsmills before for a long time (even before it was a Marriott) we always knew what to expect when we went to the Kingsmills. lovely ambience, great food and beds that are the same as floating on clouds, so when I recieved notification about the Kingsclub had opened and was ready for buisness. I booked a room straight away for the weekend off because I knew it would be a relaxing experience and one thing was for sure, I definately did have a relaxing weekend off. everything was lovely, the "cloud like beds" sure left everybody renergized for shopping the next day. and then when we went back we went back to the pool, sauna and steam room which we had a great time before we settled down for a lovely dinner and if i could sum it all up. I would say that I have full intentions of returning back to the Kingsmills and the Kingsclub soon. Like it's always been!

  • Stayed: August 2010, traveled with family
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Thank onlyme77Highlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2011

Our trip to Inverness was really pleasant, and our stay at this hotel was also pleasant enough but there were some let downs.

Rating: I can see why this hotel was rated 4 stars, but I'm afraid it's getting slightly dated and to be fair there did seem to be a bit of upgrade work going on so I suppose it's a matter of time until they get there. For a 4 star hotel, it needs improvement, especially the rooms - see photos.

The location is ideal, a 10 minute walk to the city centre. The entire hotel was nice and clean.

The service was excellent. Staff were very helpful and friendly.

Our room was the real let down. The sofa in the room was very uncomfortable and the arm rest was ripped, not something you expect from a 4 star hotel. The bathroom had received some tiling repairs, and the standard of repair was awful. The bath itself was a spa bath, but unfortunately the spa didn't work!

The window didn't close easily, and the view from the room was awful... straight on to the roof of the floor below and some workmen had left a ladder right outside our window.

The bed was spacious and very comfortable, but after turning off all the radiators the room just would not cool down, even with the windows open. There must be another heat source and we found it very uncomfortable sleeping at night.

The breakfast was really good, with lots of choice. The standard of food was excellent.

The pool area, steam room and sauna were nice and well maintained. Temperature in the pool and surrounding area was good.

We didn't bother with dinner as the menu is a little expensive, however it may be worth the cost as the restaurant did seems busy at night.

The wi-fi was far too expensive, £4.95 for one hour. Yes, you read that right ONE HOUR!!

All in all a nice stay, but those rooms need a little attention. If I were staying in Inverness again, I'd explore other options.

  • Stayed: February 2011, traveled as a couple
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1  Thank em-eff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2011

Stayed two nights on DBB rate. Second time to this Hotel but first to new Kings Club. Stayed in the Kings Club and really enjoyed our experience. Staff very helpful and knowledgeable with rooms very good although they could have had more drawer space, minor complaint. Food was excellent through out our stay and I would be very happy to revisit this Hotel.

  • Stayed: February 2011, traveled as a couple
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Thank sandywatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kingsmills Hotel

Address: Culcabock Road, Inverness IV2 3LP, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Inverness
#5 Luxury Hotel in Inverness
#8 Romantic Hotel in Inverness
#15 Business Hotel in Inverness
Price Range: $101 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kingsmills Hotel 4*
Number of rooms: 147
Reservation Options:
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Also Known As:
Kingsmills Hotel Inverness, Scotland

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