The hotel is a concrete box disfiguring what the hotel calls the old town. The entrance is anonymous, the inside is a bit shabby and smells of chlorine. My £95 privilege room was large, the rest small. Two small radiators kept the room borderline cold, even on max. The small, clean bathroom had no flat surface save for the wc cistern, baffling controls for the bath /archaic shower, with warning notices about the hot water and not to let the steam out the door. Hanging and storage space was limited for a double room. The safe was at floor level (!). On a wet Thursday night on the fifth floor to the front I was not disturbed, except by the noise of rain hitting galvanised metal. A N*spr*ss* machine was no compensation for the deficiences.
There was no information in the room about facilities, probably because they cannot be guaranteed from one day to the next. The description, timings and photos of the restaurant on the website are a petty fraud. On my Thursday night, it was closed; dinner was in the nondescript bar, with industrial-looking food on the menu, which sent me elsewhere. For the Friday night, it seemed only a row of tables at the window had been set for dinner, while all the rest were ready for breakfast. If the restaurant is so wonderful, why is it not advertised at the hotel entrance? For breakfast, there are plenty of alternatives in the vicinity.
I have registered my opposition to marketing from Accor (I have a card) yet, next day, I received a marketing e-mail from an outfit called Jupiter hotels, to whom Accor seems to have handed the Mercure brand in the UK. In 2013, I stayed in Mercures in Tokyo, Strasbourg and Bratislava. If the owners/managers of these hotels stayed here, they would surely be dismayed at this debasing of their hotel name.
- Official Description (provided by the hotel):
- Choose the Mercure Inverness Hotel situated in the heart of Inverness' vibrant city centre on the bank of the River Ness, with the bustle of the thirving shops and local nightlife right on the doorstep. You can't get more central than this! ... more less
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- Also Known As:
- Ramada Inverness
- Inverness Ramada
- Mercure Inverness Hotel Scotland