Parking is limited, and it's not clear that as a resident you don't need to pay at the ticket machine, but you must ensure correct registration is given to reception. Car park is frequently blocked by delivery wagons so park near exit if you can.
From the car park, you have to take the lift to the first floor to get to reception. Again, this is not clear.
I'd recommend leaving the bags in the car until you've confirmed access to your room!
The first key card we were given didn't work. The second worked, but the room smelt strongly of cigarettes. This room, on the second floor, also had a small double bed against the wall, which is unacceptable for a couple.
We were then given a room on the third floor, but yet again the keycard didn't work. The next card worked on the second or third attempt, so we decided to live with it, and the room had a decent sized bed with access on both sides.
During this whole process the receptionist was very helpful and apologetic, and generally we found the service from the staff to be very good.
From reception, there is access directly onto the streets of Inverness centre, with plenty of shops and places to eat.
Breakfast had a good selection of hot and cold items from a well-stocked buffet.
- Official Description (provided by the hotel):
- Choose the Mercure Inverness Hotel situated in the heart of Inverness' vibrant city centre on the bank of the River Ness, with the bustle of the thirving shops and local nightlife right on the doorstep. You can't get more central than this! ... more less
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- Also Known As:
- Ramada Inverness
- Inverness Ramada
- Mercure Inverness Hotel Scotland