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Mercure Inverness Hotel
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Reviews (1,301)
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Reviewed June 27, 2012

Come up with hot food after 22.00 a first for this hotel . A big thank you to all staff especially the chef frankie @ east coast

  • Stayed: June 2012, traveled solo
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1  Thank Frank N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Dear Guest
Thank you for your review and I am glad that our team could be of service to you!
Kind regards
Fraser Peterkin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2012

I stayed in the hotel for 3 nights as I was in Inverness for work. The hotel is nice, nothing extravagant or "trendy" but they have a fitness room (free for guests), good breakfast and the rooms, in spite of being on the road, are very quiet.
The staff (all women as far as I understood while there) were kind and very helpful. I had a complication with the bill but nobody lost patience!!!
the location is central and the quality vs price perfect. The shower is a bit tricky at first but, once you know how it works, no problem. Didn't eat there as there was no need. free wi-fi is provided but only if you have your own laptop. there are no pc in the lobby but you could use a internet service in the room (a bit pricey).

  • Stayed: June 2012, traveled on business
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3  Thank Roberta R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 25, 2012

Dear Guest
Thank you very much for your kind review after your stay with us at Mercure Inverness. I am delighted that you enjoyed your stay and my team, male and female, will be encouraged by your review.
Kind regards
Fraser Peterkin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2012

Great hotel- location fantastic near river, and also within easy reach of town centre and station. Rooms spacious and really comfortable. Staff all really friendly and excellent food.

  • Stayed: June 2012
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2  Thank garryc34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 25, 2012

Dear Guest
Thank you for taking the time to write your review of Mercure Inverness after your recent stay. I am pleased that you enjoyed your stay and we look forward to welcoming you back in the future.
Kind regards
Fraser Peterkin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2012

  • Stayed: June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management response:Responded June 25, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 13, 2012

We stayed at the Mercure Inverness as part of a Globus Tour in May, 2012.It is in a convenient location, right on the river.

We found the hotel to be a little drab (could use some renovation), but our room was comfortable. The only major problem was with the temperature adjustment of the shower. It was very hard to control the temperature, and the water almost scalded me before I could cut it off and get out.

  • Stayed: May 2012, traveled with family
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Thank PaulaJAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this reviewResponded June 15, 2012

Dear Guest
Thank you for yoru honest and constructive review after your stay with us. I am sorry that you encountered an issue with your shower during your stay.
I hope you enjoyed the rest of your stay in Great Britain.
Kind regards
Fraser Peterkin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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