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“Ideal hotel but far too expensive!”

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The Waterside Hotel
Ranked #16 of 36 Hotels in Inverness
Certificate of Excellence
Reviewed August 26, 2013

My partner and I have stayed at the Waterside on a few occasions and it became our favourite hotel in Inverness. The rooms were spacious and the staff friendly. We enjoyed the quiet pleasant location by the river offering walks on the paths and along the canal, and yet with easy access to the city centre facilities. We were planning a return trip in September intending to stay in one of the superior rooms in the Felstead annex but were very dismayed to discover that it now costs £170 per night for a superior room and £140 for a standard one. This tariff is ridiculous and way above what we're prepared to pay even for a great hotel. In an economic downturn I'm surprised hotels survive charging this kind of rate. In the UK there's a huge gulf between the cost of goods, products & services and what they are actually worth. The sooner prices drop dramatically to reflect what things are actually worth, the better. Sadly unless the Waterside's tariff reduces significantly we will not be staying there again.

  • Stayed: February 2013, traveled as a couple
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Thank RonCrawford_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterside1819, Owner at The Waterside Hotel, responded to this reviewResponded September 10, 2013

Inverness, like other big tourist cities in Scotland, enjoys a huge demand for bedrooms in the high season. This reflects, a bit like airline seats, on the prices charged. Even so-called budget hotel prices are no longer budget. it is simply a case of supply and demand. Our prices really are competitive in our market place all year round. Obviously, prices plummet in the off-season and I do hope you return to us and take advantage of these.

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380 - 386 of 648 reviews

Reviewed August 25, 2013 via mobile

Stayed here for the night after a days work up north. Got a discount on the room because it was above the function room and there was a wedding on. The room was large, clean and bright. The bathroom was a little cramped and the shower lacking in power.

Breakfast in the morning was awesome! It's been ages since I had a tattie scone, chuffed!

Downstairs wasn't to loud and we slept very well.

Would stay again.

  • Stayed: August 2013
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Thank Marty289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2013

Our room had no sound proofing. There was a lot of talking laughing and door banging which went on for hours on the first night - fortunately they checked out only to be replaced by someone with a hacking cough who also happened to do a good line in snoring. Apart from the noise the hotel was in a fab location and the service was good. I did complain about the noise after the first night and received an apology but no suggestion of a move. I also mentioned it on check out to be told that they were aware of the noise problem from previous comments. In my opinion the hotel is overpriced for what is on offer and if you do decide to stay here take your ear plugs!

  • Stayed: August 2013
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Thank caranderson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013 via mobile

We were on the river side, large bed with pull-out couch for our daughter - room huge! Quiet and good sleep, despite their advance apologies for the wedding band that was going until 1 am - we couldn't hear them at all! Breakfast was great, service at the bar good, people very nice and helpful. Location an easy walk to shopping, did use cab to bus station due to luggage.

  • Stayed: August 2013
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Thank mfairbanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

My room was light, airy and spacious. Both the room and en-suite were spotless. The room overlooked the roof of next door's restaurant, and sounds of extraction fans continued well into the night. The hotel sits right on the river Ness. I had a beautiful walk by the banks of the river watching trout fisherman casting their lines. The food for both dinner and breakfast, was exceptional and the service outstanding. There was no lift and I had a fair hike to get to my room. All in all, a terrific little hotel which could be even better with a few changes.

  • Stayed: June 2013, traveled solo
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Thank greenant343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

Looking for a place to stay and most of the city full.
the hotel was full but the staff on the front desk went out of they way to try and find me a place to stay.
If I am returning to Inverness I will look first at this very helpful hotel.

  • Stayed: August 2013, traveled solo
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Thank Noel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterside1819, Owner at The Waterside Hotel, responded to this reviewResponded August 13, 2013

Thank you for posting a positive and complimentary review. Giving assistance where needed is part of our remit and it is a pleasure for us to help when we can.

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Reviewed July 26, 2013

We stayed here with a tour. We had a large, lovely room overlooking the river. It faced the street, but was quiet. Room had a nice shower and good lighting. There was a quick check-in which we appreciated when we were tired. We ate in their restaurant overlooking the river for breakfast and dinner. Both meals were excellent and service was prompt and efficient.

Room Tip: Ask for room on front. Some of our group were upstairs and found the rooms much smaller than ours.
See more room tips
  • Stayed: June 2013, traveled as a couple
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Thank whimhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterside1819, Owner at The Waterside Hotel, responded to this reviewResponded July 30, 2013

Many thanks for the complimentary review. You obviously received an upgrade to one of our six superior river-view rooms which, sadly, we can't offer everyone. We are delighted you enjoyed our food and service which norm\ally receive excellent reviews.

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Additional Information about The Waterside Hotel

Address: 19 Ness Bank, Inverness IV2 4SF, Scotland
Phone Number:
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#18 Romantic Hotel in Inverness
Price Range: $76 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Waterside Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
Beautifully and centrally located on the river Ness banks, The Waterside Hotel offers comfortable accommodation, very friendly staff and outstanding cuisine. Management at staff will help you plan your stay in Inverness making sure you make the best of your stay in the capital of the Highlands. Inverness city centre, Eden Court Theatre, Saint Andrews Cathedral and The Ness Islands are all within 5 minutes walk from the hotel. Loch Ness is 8 miles away. ... more   less 
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Also Known As:
Waterside Hotel Inverness
The Waterside Hotel Inverness, Scotland

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