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“Clean Comfortable stay”

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Holiday Inn Express Inverness
Ranked #12 of 34 Hotels in Inverness
Certificate of Excellence
Romford, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Clean Comfortable stay”
Reviewed May 28, 2013

Stayed here for a couple of nights. Everywhere kept clean. I found the bed nice & comfortable and there was a choice of soft or firm pillows. The staff were friendly & helpful. If I had a gripe, it would be the price, I thought it was a tad too much for this standard of hotel.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craig D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, June 9, 2013
Thank you for reviewing our hotel and we are glad that you enjoyed your stay with us
Kind Regards
Cathy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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782 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
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English first
Bristol, Tennessee
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 26, 2013

Ideally located near the intersection of A9 and A96, this HI Express is a great base of operations for touring the Highlands. The rooms are comfortable and well-kept, the staff are most helpful and the breakfast buffet, typical for HI Express, is generous and a gives one a good start on the day. This is the second year in a row that we've spent 4 nights in this hotel and we've not had anything but good service. Highly recommend.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BristolTennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, May 27, 2013
So good when we hear that our guests are returning and enjoying their stay with us. We hope you come a third year as well
Kind Regards
Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
76 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 24, 2013 via mobile

It is precisely like other holiday inns, clean and functional but its location is great being near the airport and close to main roads making touring the area really easy. The staff were really friendly as well

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Djgwright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, May 27, 2013
Thank you for your comments concerning your recent stay
Delighted you enjoyed your time with us and hope to see you again soon
Kind Regards
Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 21, 2013

Easy booking, although room rates were high. Comfortable room, very clean. Free WiFi in communal area was good although could have been extended to the bedrooms. Very good location. Receptionists did not appear over enthusiastic

Stayed May 2013, traveled as a couple
Helpful?
Thank woodland5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, May 23, 2013
Thank you for taking the time to review our property and we are glad that your stay was enjoyable.
Kind Regards
Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waller, Texas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 19, 2013

What can I say? It’s a Holiday Inn Express, a bit of Americana in Scotland. Pros: Clean, comfortable, affordable, free internet in the breakfast area, ice machine, pantry, plenty of free parking, walking distance to Tesco and a bus stop, beautiful area. Cons: Runny eggs, cheap sausage, smelly water, short on hot water at peak times, one rude receptionist, I believed named Ann, who was sure to let us know this was a business class hotel and that she was not happy doing anything extra. I don’t think she liked it when we called from the train station to ask if they could call us a cab. She even told us there was no place nearby to eat our first night before we obtained our car. She was a bit taken a back when we pointed out that the Tesco shopping center had both a Pizza Hut and a Burger King. She showed us a takeout menu binder then stood and watched as we tried to call out on a Taxi Cab phone line. All other staff members were friendly and helpful. The saying “one bad apple” comes to mind. One funny thing: The rooms are handy capped friendly, but our room was set up in such a way we couldn’t roll the luggage past the end of the bed.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VeePresc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, May 21, 2013
Thank you for taking the time to review our hotel, I was disappointed to read that you did not receive the level off service that we pride ourselves in at the Holiday Inn Express Inverness and would like to assure you that all the comments that you have submitted will be met with the same due diligence that they require.
I am glad however that you did enjoy most of your stay with us and I hope that if you visit again that you would consider our hotel
Kind Regards
Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Larkhall
Level Contributor
387 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed May 10, 2013

Not in the centre of town but a good location for visiting the surrounding area. Typical of the chain, clean rooms, helpful and friendly staff.

They don't do food but the Snow Goose which shares the car park is well worth a visit.

The breakfast is basic Continental with Scrambled eggs and Sausages. An alternative to the English sausage with herbs would be nice now and again(whatever happened to good Scottish Beef Links or a slice of bacon or cold ham).

The rooms are clean, and the beds are comfortable, I never fail to get a good nights sleep here.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MIB-53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, May 21, 2013
Thank you for your review and your comments and we are delighted that you enjoy staying at our hotel. As I am sure you realise being a brand we need to maintain our standards and one of these are our express breakfast. Although maybe not what everyone would like it is a standard that we adhere to and try to ensure that we deliver our product and service to the highest level.
We look forward to welcoming you to our hotel again
Kind regards
Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
142 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed May 7, 2013

This is a hotel that requires you to have a car as it is a mile or so east of the centre of Inverness on the A96. Notwithstanding this, it was a comfortable, modern hotel with friendly staff.

The hotel has a bar but no restaurant, although breakfast comes as part of the package. Despite being on a main road, my room was quiet.

There is a large shopping centre, including a few places to eat and a huge supermarket, close by.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wakeupjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review, May 8, 2013
We are so happy that you enjoyed your recent stay with us and hope that you will visit us again soon
Regards
Cathy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Inverness

Property: Holiday Inn Express Inverness
Address: Stoneyfield, Inverness IV2 7PA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#11 Business Hotel in Inverness
#15 Romantic Hotel in Inverness
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Inverness 3*
Number of rooms: 94
Official Description (provided by the hotel):
Enjoy a warm welcome at the comfortable Holiday Inn Express Inverness hotel, 6 miles from Inverness Airport and 1 mile from Inverness city centre. Green surroundings make the modern Holiday Inn Express Inverness a pleasant base for your trip. Relax with homely touches such as free wireless Internet. We're 1 mile from Inverness city centre and close to the A96, with ample complimentary parking. It's a short taxi or bus ride from Inverness Airport to the hotel and you can reach Stirling and Perth via the nearby A9. Invite up to 30 people to seminars in Holiday Inn Express Inverness' meeting room, which overlooks the countryside. Delegates can relax in the breakout space and enjoy a business lunch prepared by our friendly staff. Visit companies in the Inverness Business and Retail Park next door. Enjoy your own snacks in our sociable Great Room and choose from the daily complimentary breakfast buffet which features a continental selection and hot items. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Inverness Hotel Inverness
Holiday Inn Inverness
Holiday Inn Express Inverness Scotland

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