Having read glowing reviews on trip advisor I decided this would suit my needs for a one night stay and the accommodation certainly was excellent. My room was clean, good shower, nice layout and generally welcoming.
Reception staff were friendly but I did stand like a lemon for a bit at check in as one member of staff ignored my presence after he had dealt with a couple checking in. I waited and was seen by his colleague who at least apologies for my wait.
Breakfast was a disorganised shambles. Space where food was set out was far too small and I think I attempted to get bacon, eggs, other hot food on 3 separate occasions and each time it ran out before I got close to the servery! The quality and choice of breads and fruits appeared good but it would have taken several visits to buffet to have a half chance of getting a plateful of food so I just gave up.
The loud music and slightly dull but 'cool' lighting of lobby area didn't really work for me,especially as it was sunny outside and it always helps to see the sun in Scotland.
- Official Description (provided by the hotel):
- From our beautifully central location on Academy Street, pentahotel Inverness is your perfect base for a perfect stay in the capital of the Scottish Highlands. Shops, attractions, historic sites and the knockout northern beauty of our landscape are all here, waiting for you. And of course there’s no escaping the famous Nessie, our rarely spotted but very important local celebrity. You never know, he might be staying with us at the same time as you. Autograph opportunity… ... more less
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- Also Known As:
- Ramada Encore Inverness Hotel Inverness
- Pentahotel Inverness Scotland