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“brilliant delicious ice cream please do something to organise better as queues are offputting”
Review of Miele's Gelateria

Miele's Gelateria
Ranked #1 of 6 Dessert in Inverness
Certificate of Excellence
Price range: $1 - $13
Description: Miele's Gelato is a family run Gelato (ice cream) parlour with an exciting 24 flavour cabinet which is all made fresh on the premises. We also have make your own sundae Cold Slab "Creation Station", Deli sandwiches, Italian Cannoli (pastries)as well as slush puppies & milkshakes to name a few. A fun atmosphere for kids and big kids alike.
Restaurant details
Description: Miele's Gelato is a family run Gelato (ice cream) parlour with an exciting 24 flavour cabinet which is all made fresh on the premises. We also have make your own sundae Cold Slab "Creation Station", Deli sandwiches, Italian Cannoli (pastries)as well as slush puppies & milkshakes to name a few. A fun atmosphere for kids and big kids alike.
Reviewed May 4, 2017

Wonderful icecream we has a double scoop tubs the only thing is the queues... we were in on Monday and it took 25 minutes, there were 5 staff and only 2 serving, another 2 on tills but they would pass the change back to the servers which really defeats the purpose of not handing money when you are serving food and makes the service longer, I am sure they will get another ice cream freezer and hopefully are simply victims of their own success as the product is perfect

    • Value
    • Service
    • Food
Thank LadyPomperoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michaelmiele93, Owner at Miele's Gelateria, responded to this reviewResponded June 24, 2017

Hello, thank you for your review, I'm glad you enjoyed your Gelato, with regards to the queue we are trying to resolve this issue, when we designed the shop we never expected to be so busy on occasions when it can become very chaotic. We are trying to organise the queues better each day, and also replanning our shop, we will be closing for a couple of days later in the year to rearrange the shop which will speed up the queues and also remove the problem of staff passing money ever, although we have already taken measures to reduce this happening.
Thank you very much for your kind and helpful review we hope to see you again soon!
Thanks
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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80 - 84 of 127 reviews

Reviewed May 3, 2017 via mobile

Friendly lovely staff. Creamy homemade ice cream. The flavours they think of are amazing. They are so popular they are normally sold out by afternoon.

Thank Flora S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2017 via mobile

So friendly and welcoming, I've been here twice and both times the shop has been very busy. Even though the queue was out the door the service was quick and friendly! They have so many amazing flavours, Raspberry crumble and Irn Bru were definitely my favourite. Even if the weather isn't sunny, this place will it a smile on your face and make you feel like it's summertime

Thank ScotlandSquirrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2017

What an excellent surprise in respect of venue and type of establishment. The atmosphere and friendliness was excellent, especially when we were there late and they were due to close,they were in no rush to get you out, thanks.

    • Value
    • Service
    • Food
Thank kevbrenlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2017 via mobile

Fabulous delicious icecream and gelato with a great variety of flavours! Great service and a good location for summer walks around the river etc... Highly recommended!

Thank Danielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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