We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Short Stay with family”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Coylumbridge Hotel
Ranked #6 of 11 Hotels in Aviemore
Falkirk, Scotland
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good Short Stay with family”
Reviewed November 21, 2009

We have stayed here before about 3 years ago so I'l make comment on changes from then and now.

Parking - only just enough parking and can take a while to find a space.

Reception - ok, as a Scottish family in a Scottish hotel I find it frustrating when I'm not understood because all the staff have heavy European accents and do not have an ear for scottish accents. We had booked online and I was happy with the room provided (271) although there is 2 flights of stairs to climb (no lift) to get to it so not for the infirm or those with buggies. The staff generally were quite depressing whether it was restaurant or reception or bar area - no smiles - unwelcoming manner - not happy to be there - it's just a job type expression. Exception would be staff in outdoor activity area.

Room - a family suite with good views of the mountains if you looked straight ahead. The hotel is lowrise so it is impossible not to have some view of a carpark or restaurant roof even with the good view behind it. The room was clean and well appointed with separate rooms for adults and children with own flat panel tv's. Good sized hallway with wardrobe and full length mirror, area for cases. Bathroom was clean and modern. Hallways to rooms appear to have been done up from 3 years ago.

Dining - we were on a halfboard basis. Breakfast was fine, cereals, tinned fruit and meats, cooked breakfast and omletes (guy was useless though) and pancakes/waffles (self service - no instructions how to use and first timers were getting mix stuck to the device). Dinner was ok but you need to book this when booking your trip to get a reasonable time for eating with kids. There was a kids buffet which had improved on 3 years ago, the adult menu changed daily and again I felt the food choices and quality had improved in 3 years. Ok it wasn't fine dining, more canteen, drab dining area that was noisy and plates clattering etc but the food did the job and it was nice that the kids could eat with us ( 3 years ago they ate earlier which was a pain if they aren't the type to go to kids club to let you have your dinner - our aren't the type so........).

Bar Area - drinks pricey and quality of drink/cocktail depends on staff like any other pub.

Evening Entertainment - only saw the magician - kids liked it. Other entertainment didn't grab us and they now use the function suite instead of the bar area which felt a bit cold and impersonal.

Pool area - loved this for the kids. They have 2 pools. 1 large graduated pool with sauna at the side and one lare kids pool on the same level (no deep area) means kids can have plenty space without worrying too much. This pool had a good slide for primary aged kids. Most kids pools are token gestures but I felt this area was well planned and thought out and worked extremely well.

Funhouse - kids too small 3 years ago but used it this time on a wet day and seemed to enjoy it, putting good laugh too.

Outdoor activities - quad bikes a bit tame compared to other centres so my 7 year old was a bit bored. Climbing wall - no climbing shoes provided so difficult to have the grip especially if it has been raining as hand holds are full of water. Staff were pleasant and helpful in this area.

Days Out - Obviously Cairngorm for views and walks, on wet days try the ceramic experience at the MacDonald Resort and also weather permitting the Landmark Park (use your Tesco vouchers to get a chaeper family ticket - circa £10 for the family iso £35ish.)

Would we return? Yes, rooms great, pool area fab, good location, food does the job for a family holiday, entertainment is what you make it.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mumneedsabreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,819 reviews from our community

Traveler rating
    693
    1,011
    607
    328
    180
See reviews for
1,379
897
53
87
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (503)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Highlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 15, 2009

Just returned from a weekend with kids and friends at the Coylumbridge. We were in the family suite, Double bed room with adjacent bunk bed room, both with TV. Room and hallways all look refurbished from when we were there last, very nice and exceptionally clean. The foyer is large and very comfortable to relax in. There's plenty for kids to do; pool,park,outdoor activities centre, funhouse and local walks. There does appear to be alot of staff that do not have english as a first language but this didn't present any problems and they worked hard to make your stay a pleasant one. Breakfast is lengendary, buffet style which never seems to run out regardless of how many guests see it as a challenge. Kids meals are varied and very good. Evening meals are generally good, although one of our party had the fish and wouldn't have recommended it. This hotel is great for families and the staff are their greatest asset. Reception staff fantastic, Patrice is worth his weight in gold, polite and professional. I visit this hotel about 2-3 times a year and it is getting better and better.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank madwife3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed November 6, 2009

I have stayed here three times before this stay, but never with my boyfriend so was looking forward to showing him the great hospitality i had had on previous visits. Not so, our welcome at Reception was look warm to say the least. We were imformed the lift was off so had to use the stairs, no big deal as only 2 flight up, but it might have been a good idea to pospone painting the narrow stairway while the lifts are off, trying to manouvre up the stairs with two large holdalls and handbag and bypass the painter on the very narrow landing was silly. He didn't even bother to stand up to let us past, just moved to the side a bit.

On arriving on the 2nd floor from the stairway, the first thing i noticed was the damp smell, it was very overpowering and i dreaded to see what my room would be like, but i was very happy to find a lovely, newly decorated bedroom and gorgeous trendy bathroom. It was a lovely room to sit and chill in. Bed was very uncomfortable though, perhaps the refurb money never stretched to new matresses which s a great shame as it would other wise have been a terrfiic stay. Oh and our room was freezing when we arrived, we called for a heater and were duely brought a heater the size of a small dog, but it did eventually do the trick

The lounge are is big and very weloming with comfy sofas and chairs. We thought we would order a late afternoon snack of the Hummus, bagabanoosh and pitta bread with a coffee, i went up to the costa bar and ordered, but the girl said to me, i wouldn't order that! I said, excuse me, she said oh i mean you can't order that, we didn't get a delivery today! No would you like to order something else, or no other recomendations just a no you cant have it. What happened to Hilton's upselling policy, i wanted to eat something, we ended up leaving the coffee too and went into Aviemore.

Breakfast was nice, good selection and i loved that there is a chef there cooking fresh ommelette and waffles, and another doing fresh fried eggs.

I absolutely recommend taking a drive up to Caringorm for here and take the mountian railway up to the peak where there is a veiwing deck, shop and cafe, the view is to die for. It was sunny at the bottom but there was snow on the deck and the vies were outstanding. Then stop by Loch Morlich on way back to hotel, it is so serene here and beautiful. They are less than 10 miles away.

Check out again wasn't that great, it does the job but the staff here just don;t seem to know how to make a guest feel really special, which is after all what makes us want to come back.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frequenttraveller674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 4, 2009

Did not stay here,just had lunch and that was bad enough .
we had a table of four and 1 child , ordered our food together but unfortunately not one item we ordered came out together ...... the highlight for me was the soup that came out , the waitress actually stood in the middle of the room and SHOUTED"who ordered the soup"..like it was some auction ..it wasnt even that busy .
The problem is the staff had absolutely no training ,i know this because when we came to despute the bill, "she told us so".Its not the waiting staffs fault ,its the fault of the F&B director and GM that has employed them ...
Ok lets all employ cheap labour from Poland and eastern block countries because brits are too bloody lazy to go to work and get more money sponging off the government , But the money that is saved from the "Cheap labour " needs to be invested in training them ,or at least decent supervisors to look after them ..
Oh and by the way Hilton, when you do employ them heres a tip :- give them a copy of the menu so they know whats on it ,as the girl that took my order looked at me like i had just killed her dog when i asked for a croque monsier , three times i had to show her and repeat my order so she understood ..........

  • Stayed November 2009, traveled with family
    • Service
Helpful?
1 Thank StickyTupper_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Aviemore hotels

4 of 5 bubbles
Show Prices
5 of 5 bubbles
Show Prices
5 of 5 bubbles
Show Prices
4.5 of 5 bubbles
Show Prices
Aberlour
Level Contributor
120 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed October 24, 2009

Our room was clean but quite drab reminding me of a 70's prefab.

Having previously enjoyed a stay at this hotel in March of this year I was astounded at how catering stardards have plummeted in a matter of months. As far as "fine dining" is concerned, it certainly falls well short of the standards, expected of a 4 STAR hotel on this occasion. The Table d'Hote Menu seemed promising, but the food was not good. Maybe the chef was having an off day? Sadly, I garnered a similar response from the other 4 adults in our party who had been staying there with their children since the Wednesday.

I had the Mackerel with a lemon sauce. The sauce was too fatty to be served with such an oily fish, which looked like the remnants of a pre-packed smoked mackerel.
The vegetables of turnip and carrot were just that! Exactly one piece of carrot and one piece of turnip that looked as if they had come from a frozen food cabinet as they were so uniformly shaped in size. The single scoop of mashed potato was burnt.

My sister-in-law left her chicken and rice dish uneaten as it was bland and unappetising in both presentation and taste. The steak pie seemed the best bet, (if you are not a fan of pastry), as the lid was little larger than a 50p piece.

The puddings that seemed so inviting on the menu were inedible.The orange sorbet was truly disgusting, consisting of day-glo orange frozen sludge with a synthetic orange taste. All of us sampled our dining companion's sorbet and it was NUL POINTS, all round. I had the Raspberry Charlotte and it was unlike any other I'd tasted before. A synthetic triangle of "food" was offered. Again, horrible!

The childrens' hot buffet during dinner was well received as they loved the choice and helping themselves to the junk food, that they don't usually get at home on a regular basis.
This kitchen needs to get back to good old fashioned basics as a matter of urgency and ditch the current catering supplier that it seems to be over dependent on.The Hilton was not on top of it's game this time round.

As the dinner was ending, my partner was asked to sign the tab for the food we'd had that evening. I informed the Maitre 'D, that we were on a DB&B package and I must say he was very polite and dealt with the matter as best as possible as the dining room was full to bursting.

This involved me personally shuttling between the reception and dining room several times to have the error rectified, including the photocopying of my booking details
After the best part of 1/2 an hour I assumed the matter had been dealt with satisfactorily.
Not so, because next morning on check-out, a mysterious £7.50 charge appeared for a child's meal, that did not belong to me.
Again, more photocopying of my booking (Fawlty Towers, springs to mind).

On a positive note, the breakfast was so much better than dinner served the previous night.
Great porridge served with refinements of honey, brown sugar or even whisky for those so inclined. A vast array of speciality breads from Rye to Seeded were available.
Plenty of cereals,fruits,cheeses and pastries to choose from. The hot buffet of cooked eggs, bacon, sausage, haggis, black pudding etc were heroic, but the quality of the sausages could be improved.There was a waffle maker that the children loved.

The waiting staff in the dining room were excellent and always smiling, considering the pressure, as the hotel was fully booked with a considerable number of families with small children. I wish the same could have been said of the member of staff who was on duty the previous day, in the afternoon,who was struggling at the coffee shop.
The bar waitress in stark contrast was delightful, efficient and a credit to the hotel.

The location of this hotel means it has superb woodland walks on the doorstep. Great for mountain biking for families with youngsters. There is the Landmark Attraction with the treetop red squirrel walk and the Wildlife Park. It is a mile or so away from the bustling town of Aviemore
It is a great place for families with children, as the children are well catered for with in-house entertainment of discos, games and the fun-house. The childrens' entertainment was well placed in an adjoining area,so they could walk back to join their parents anytime.The swimming pool is wonderful with both a larger pool and a childrens' pool.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Speysider58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunbar
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 20, 2009

If you have booked or would like to book this hotel dont be afraid - we travelled as a group of 8 - 4 adults and 4 kids aged 8,10,10 and 12 - we all enjoyed the hotels facilities, location, cleanliness and couldnt fault the food at all - our room was lovely with a fab view of the mountains. The hotel is very clean and has a lovely atmosphere - we will be going back!

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElaineBDunbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed October 20, 2009

i really enyoed my stay in this hotel.this is family friendly so sometimes there can be a lot of kidds, but service is exelent.

Stayed October 2009, traveled on business
Helpful?
3 Thank b0nnitta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Aviemore hotels
7.6 mi away
Dalrachney Lodge Hotel
Dalrachney Lodge Hotel
#1 of 3 in Carrbridge
4.5 of 5 bubbles 231 reviews
1.5 mi away
Highlands Hotel at Macdonald Aviemore Resort
1.3 mi away
Cairngorm Hotel
Cairngorm Hotel
#2 of 11 in Aviemore
4.5 of 5 bubbles 722 reviews
Show Prices
Show Prices
Show Prices
5.5 mi away
The Boat Hotel
The Boat Hotel
#1 of 1 in Boat of Garten
4.0 of 5 bubbles 1,231 reviews
1.4 mi away
Macdonald Morlich Hotel at Macdonald Aviemore Resort
7.4 mi away
Fairwinds Hotel
Fairwinds Hotel
#2 of 3 in Carrbridge
5.0 of 5 bubbles 218 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Coylumbridge Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Coylumbridge Hotel

Property: Hilton Coylumbridge Hotel
Address: Aviemore PH22 1QN, Scotland
Phone Number:
Location: United Kingdom > Scotland > Scottish Highlands > Aviemore and the Cairngorms > Aviemore
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Aviemore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Coylumbridge Hotel 4*
Number of rooms: 175
Official Description (provided by the hotel):
Hilton Coylumbridge resort hotel is set in a 65 acre woodland estate in the heart of the Cairngorms National Park. It is located close to Aviemore and is a perfect holiday destination all year round. The resort includes five restaurants and two bars including the Woodshed Bar with its roaring log fire and the American Diner sure to please the kids. The resort also includes indoor swimming pools, outdoor tennis courts, play park, spa, outdoor activity park and The Fun House for the little ones. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Priceline, Hilton EMEA, Hotels.com, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Coylumbridge Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Coylumbridge - Aviemore Hotel Aviemore
Hilton International Aviemore
Aviemore Coylumbridge Hotel
Hilton Aviemore
Aviemore Hilton
Aviemore Coylumbridge Hilton Hotel
Hilton Coylumbridge Hotel Aviemore, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing