I booked 2 rooms at this place for 2 nights after reading the reviews and stupidly believing the one which said " Don't believe the negative reviews- some people are just grumpy". Sometimes that's true and I was prepared to give it a chance. What a mistake- Yes the place is 'Tired' - no provision to hang wet towels or clothes in the bathroom, a double bed which is tight to the wall for half its length,wallpaper peeling off the walls,breakfast which was sodden with grease. All that I could have lived with but we booked the rooms in order to sleep in them and that was not possible until the live music ended at 12.36am. We turned in at 10.30pm tired from travelling and could not believe how loud the music was. We kept thinking ok it will stop at 11pm, 11.30, 12.00 and 12.30. Just as I was about to dress to sort things out the live music stopped and recorded music played for another 15 minutes.
The next morning we checked out , wrestled a refund of the second night from the manager ( could that explain why he needed payment in full the night before?) and moved further along the street where the food quality was better , the rooms were as hotel rooms should be and their live music could not be heard in the rooms.
Best of all, the manager was totally indignant, never once did he apologise. The refund only came more promptly when I pointed out that his manner could cause things to become nasty if it continued.
I must question the positive reviews - yes people have different standards and expectations but folks I have travelled around Scotland : Perthshire, Fort William , Skye, Harris and Lewis a lot during the past 2 weeks and it is easily possible to get much better quality than this place for the same outlay or even less.
- Official Description (provided by the hotel):
- Contepory Scottish Inn serving fine fayre, great grog and highland hospitality. Come join the Clan!!! ... more less
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- Also Known As:
- Mackenzies Highland Inn Aviemore, Scotland