The rating I have given to this property is only down to the fact that the accomodation was roomy and appeared to have most things you would need for a stay here. It also had a lovely outlook and is in a good location. However service certainly lets Macdonald down at this resort.
We arrived on Fri for a 2 night stay as a 70th birthday present booked through Late Rooms. Check in time is after 4pm and check out time is 10am. On arrival we were advised that Saturday was changeover day so we would have 1 night in one apartment then another night is a different one so we'd need to vacate our first apartment at 10am on the Sat, pack up, move out and not move into our new apartment until after 4pm on the Sat. When we explained that most of our party were in their 70's and it was far from ideal, we were told it was tough as we didn't book through the resort itself...excellent customer service!
I'd suggest to Macdonald that if they can't effectively manage bookings through a third party that they shouldn't use one!
We will certainly not be back there and would recommend the 'Cairngorm Bungalows' instead as they are much cheaper, yet better, and the customer service is second to none!
- Official Description (provided by the hotel):
- Spey Valley Golf & Country Club borders the famous River Spey with spectacular views of the surrounding Spey Valley and Cairngorm Mountains. The Resort is close to the lively village of Aviemore.Spey Valley Golf & Country Club offers luxury lodges, spacious apartments and cosy Scandinavian style chalets scattered around a nine hole, par 3 golf course. The reception area, swimming pool, sports hall and other leisure facilities, along with an excellent restaurant and relaxing bar are all located in the Clubhouse.Whether you are here to enjoy an exciting activity holiday or a break in glorious scenery, you're sure to find what you are looking for at Macdonald Spey Valley Golf & Country Club. We wish you an enjoyable stay! ... more less
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- Also Known As:
- Macdonald Dalfaber Golf & Country Club Hotel Aviemore
- Macdonald Dalfaber Golf And Country Club
- Macdonald Spey Valley Golf & Country Club Aviemore, Scotland