Visited on a Thursday lunchtime, restaurant was busy but we got a table straight away. Drinks took a while to appear, and food took a long time. If it hadn't been for the street entertainer outside keeping us amused, we would have been a bit narky at the wait! The food itself was good but nothing special. We did think some of the portion sizes were a bit poor. I would go again but would probably avoid at busy times, as I believe the quality & service does suffer at these chain restaurants when its very busy.
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