I travel the world on business, spending around 100 nights in hotels away from home. As I was home visiting family in Giffnock, I decided to book 2 nights at the Redhurst hotel. On arrival the room had a distinct musty smell, which did not disperse. I informed staff - but no remedy...The room needs condemned. I can only imagine that a cell in the local police station would be more comfortable. The room was freezing and heating did not work, so at 2am I went to Lobby to warm up...The room is featureless, no lamps, clock, headboard and furniture should be in a junk shop. Black mould in bathroom, broken shower head, grubby tiles and corroded fittings....thevlist goes on. Needless to say, I checked out next morning after complaining to booking.com (who did nothing). The hotel would not credit me back for my second night booked, quoting their ridiculous 24 hour cancellation policy,,,,, so not just a bad hotel, but Managemnt that lack any quality or guest care vision, Their need for my 60 pounds maybe greater than mine, goihg by the lack of investement in their property, they should be ashamed of themselves. Do yourself a favour and stay away. Personally, i'd rather sleep in my car.....
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- Also Known As:
- Redhurst Hotel Glasgow, Scotland