We were staying in the apartments for a special occasion, my birthday! When we arrived we were told the lift wasn't working but it would be working again in an hour. We struggled to get our luggage to the 6th floor. It's only the first two floors that are carpeted we were then met 4 floors of cold concrete flooring (look very cold and shabby). When we finally got to the 6th floor out of breath and in desperate need of a rest there was a smelly bins filled with dirty sheets and towels outside our room! (Not a nice welcome!) On entering the room there was a strong smell of curry it was a cold December day however we opened all the windows in an effort to get rid of this horrid smell. The cups and mugs in the cupboard were sticky an dirty. We decided to do a spot of shopping believing that by the time we get back the lift should be working as promised and hopefully the smell and bins would be removed. On return the bins were still outside our room the lift were still out of use and the smell of curry was still bad and our apartment was now very cold. We got ready to go out voicing our complaints we were given a number - the staff there didn't do anything for us or offer to clean over the room the excuse for the bins being outside our room was "oh but the lifts not working" and nothing was said about the smell or poor cleanliness. We only stayed 1 night the lift was not working-a broken promise ! when we left we had our luggage and shopping having to make two trips to get all our stuff downstairs on the way down there were black bin liners on every landing .... Again very smelly! We had a very unsettled night the apartment was cold having to keep the windows open- never helped the smell. The beds are tiny and not comfortable and i am only 5,2 !
On return we made sure we called to complain we were then asked to write an e-mail we were offer to stay at the same apartment with a small discount which was quickly declined! How this apartment gets a good rating I will never know. Good location however there are many other good apparent and hotels of the same price in the same area. I will be returning to Glasgow again in a few weeks and am most defiantly not staying in this apartment I would not recommend this apartment to anyone.
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- Also Known As:
- Glasgow Central Apartments Hotel Glasgow
- Glasgow Central Apartments Scotland