Was very concerned about the reservation due to the bad reviews so I contacted the reservations team expressing my concerns (mainly about cleanliness!). The reservations manager, Oliver, was very nice and assured me the room would be double checked prior to check in he was very helpful on other matters too.
We had a one bed apartment which was huge! All the appliances worked apart from the remote control for the Tv and the freezer was switched off/broken. We didn't need the freezer but it was quite smelly when i opened it. The bedding and towels were clean. The kitchen was well equipped with saucepans and everything you would need if preparing proper meals .
The apartment was tidy but there were some hairs in the bath tub and a stale smell of cigarretts this wasn't a huge issue as we were out a lot but isn't ideal. The main downfall for this place is the lack of customer service, we saw a man very late at night when coming in from night outs and that was it. We had one bar of soap and half a used toilette roll, there was no one to ask for replacements.
Overall I would want to stay here again but the cleanliness puts me off. There was nothing extreme but I don't like to see or smell remains from previous guests, the rooms need a good deep clean and a bit of TLC (some wall paper coming off the wall etc). Its a shame as the size and appliances offer very good value for money and the location is great! There are a lot of nice bars on Bath street and it takes minutes to get into the center of town and the Merchant City.
The apartment could easily rank very highly but the simple things are letting it down.
- Official Description (provided by the hotel):
- 38 Bath Street serviced apartments Glasgow elegantly combine the luxury and comfort of a leading hotel with the flexibility and convenience of self catering. Located in the heart of Glasgow’s thriving centre it is ideally suited to both business and leisure travellers. With a selection of one and two bedroom apartments on offer we can accommodate any length of stay from 1 day to 1 year. ... more less
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- Also Known As:
- 38 Bath Street Serviced Apartments Hotel Glasgow
- 38 Bath Street Serviced Apartments Glasgow, Scotland