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“Great Location / Friendly Staff”
5 of 5 bubbles Review of Artto Hotel

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Artto Hotel
Ranked #76 of 96 Hotels in Glasgow
Calgary, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Location / Friendly Staff”
5 of 5 bubbles Reviewed September 4, 2012

While in Glasgow I stayed at the Artto Hotel, once at the beginning of our trip and the night before we flew home. The staff was incredibly kind and the food was amazing. The rooms were clean the beds were really comfortable.

Room Tip: We booked through Hotels.com and saved a considerable amount.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mathew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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521 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
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English first
London
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed August 31, 2012 via mobile

I picked this hotel for its location which is bang opposite Glasgow central station and close to where I needed to be for the remainder of my time in Scotland.

Staff were pleasant, friendly and helpful. Rooms served its purpose though the bathroom needs some TLC.

This was raised by reception on my departure who said they would look into it.

Other than that the hotel was fine for a centrally located establishment

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BenLeigh250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed August 28, 2012

Location is not what it says on google maps (not necessarily the fault of the hotel).

Staff ok, but not great personal service (taking phone calls on reception, no greeting)

Rooms nice, reception looks very nice.

Breakfast very disappointing, only 4 items on the cooked buffet and the cold buffet was not great.

Overall the hotel is not too bad, but I was expecting more and wouldn't rush back.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GeordieScotDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed August 28, 2012

The staff on reception - helpful and friendly
Room adequate size. Very clean and comfortable
Excellent location
Breakfast - we had to pay £10 extra each....
Staff slow at serving- eggs and mushrooms very overcooked. Sausage - value range!
Other food mainly prepackaged e.g. waffles, portions of cheese, cake
My advice - stay in this hotel, but turn right to Wetherspoons for a very friendly Scottish breakfast at a third of the price!!!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sunprincessuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 bubbles Reviewed August 26, 2012 via mobile

First impressions are great - fantastic location just across from Central Station, lovely decor in entrance lobby & efficient, friendly check-in.

We were on 3rd floor, corridors are dated. Twin room was small but quite well appointed. But rough patches of repair plaster work on the walls, marks/stains on carpet & walls. Scuffs & stains on desk chairs & mirrors, mould & grime in bathroom around sink, plug holes and bath. Mould stain on ceiling around smoke detector.

Staff vary between incredibly friendly to downright rude & indifferent. Housekeepers chatting loudly on mobile phones first thing, staff member not letting us in lift as we were going down not up?! Breakfast staff dropping cutlery and foodstuffs on us while clearing the table very abruptly. Staff member finishing orange juice by pouring herself a glass! Cooked selection very basic and hot-held, bit too greasy but not disagreeable. Poor selection for continental.

Overall, great location for base, lovely front of house decor and management se friendly but behind scenes is very shabby & a few tweaks could vastly improve it. Wouldn't stay for longer than one night.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SmilerFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Glasgow hotels

Fes, Morocco
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed August 23, 2012

My husband and I stayed here for two nights. We found the room to be clean and comfortable on arrival, and the staff were all lovely and attentive throughout our stay. Also, next to Central Station, it's in a perfect location in the city!

Our only issue was that our room (number 302) leaked when it rained. The leak was in the ceiling above the head of the bed - and the dripping water splashed onto my face whilst I was sleeping. The staff were very helpful in relocating us though, and were extremely apologetic about it happening.

Oh - another small gripe - the morning after our first night we wanted a long lie-in, but the cleaning staff were very noisy out in the corridor and woke us up with their chatting! We didn't complain about this though - it was a minor annoyance only as they moved on quickly. Also - make sure to put the 'do not disturb' sign up, or the cleaning staff will enter the room!

I liked this hotel a lot - it was a shame about the leak in the ceiling, but everything else about it was nice.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Donna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Argyll Scotland
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed August 19, 2012

I stayed here with family members for one night to have an extended family celebration. All our rooms were comfortable, clean and warm, however each of our rooms had silly things wrong which could easily have been reported and fixed, our room shower head did not sit in it's bracket so you had to hold it to shower, another room had no shower head, but had bath, and another the shower head was to low and could not be adjusted. two of them also had lights above the bed which did not work. Apart from these small issues, staff were very warm and friendly the breakfast was varied and plentiful. unfortunatley the small issues put me off.

Room Tip: rooms at the back may be less noisey
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bib M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Artto Hotel

Property: Artto Hotel
Address: 37-39 Hope Street, Glasgow G2 6AE, Scotland
Location: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #76 of 96 Hotels in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Artto Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
Stylish accommodation with the friendliest service. All located in the heart of the city. ... more   less 
Reservation Options:
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Also Known As:
Artto Hotel Glasgow, Scotland

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