We were in Glasgow overnight for a show in the theatre. We were looking for somewhere to have a nice relaxing meal before the show well what can I say. It took 20mins to get our first drink which was wrong my husband had to go to the bar eventually to have this sorted. We ordered our food with the same waiter, I mean the only waiter !!! The staff consisted of 3 people one of whom was the chef. Keeping in mind that it wasn't particularly busy we waited 50mins for our food, we considered leaving but to be honest it ended up being amusing. The waiter brought the onion rings yes they were homemade but after waiting for 9mins for our steaks to arrive and a further 5mins for the chips they were cold. I had a fillet steak and my husband Ribeye steak my husbands was hot mine was cooked to perfection but cold. I asked for another drink 12mins for it to arrive so an improvement on the first one. When asked if everything was ok I said my food was cold but I would eat it as I was soooo hungry by this point.
We ordered desert it was slightly quicker in coming but I asked for no cream and yes you've guessed it, covered in cream so back it went. When we got the bill the waiter said he hadn't charged my desert or my second drink.
Yes a nice gesture but I am not looking for something for free just decent service on a Saturday night. We went into the restaurant at 8pm and it felt like we were there for hours. On a whole the food if it had been hot would have been lovely but because of the terrible service I would not go back ever again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.