After searching hotels for one near the SECC as we were going to a concert there, we came across campanile which is ideally located just a quick two minute walk to SECC.We checked in very easily (sorry cant remember name)by a pregnant lady who was very friendly and chatted with kids about their concert ,she was our first impression of hotel and she was very professional and also friendly.On arrival in room we were delighted with rooms we booked, sufficient beds for us and plenty towels and extra bedding which we did not require as room was nice and cosy .Rooms had a hair dryer and tea/coffee making facilities.Everything was spotlessly clean ,housekeeping clearly work very hard. Great night sleep had by all beds comfortable ,shower in morning was bliss really powerful and hot, toiletries in bathroom also. If we had checked out first thing i would have no complaints but unfortunately we went for breakfast!!! firstly i must add the dining hall was not particularly busy the breakfasts are held in hotplates where you can serve yourself your preferred breakfast or in my case not!!after asking member of staff at serving area when the trays were going to be filled i was told they were just coming out (only sausages and eggs available at this point) so i continued to make toast while i waited after a further 5 minutes still nothing re filled so i asked again when the food would be ready and was told it would just be 5 minutes!!!! i explained to what looked like restaurant manager that this was conflicting information as i stood with my cold toast!after a further 5 minutes the staff were clearly harassed and stilll no food other diners were congregating and unimpressed at the situation so i took a seat at my table where the rest of our party had already finished their breakfasts ,finally the trays of food were replaced and i went up to serve my breakfast to discover there were no plates available to serve it on after again asking staff for plates i was handed a chilled plate .After all this i sat down to breakfast i would love to say it was enjoyable but it really wasnt bacon literally raw with more fat than meat, tomatoes solid inside ,eggs not turned or cooked properly,mushrooms swiming in what looked like dirty water!!the beans and toast were nice .Apple juice was well well watered down not pleasant.Cereals were available and there was a beautiful spread of frut which children enjoyed .Overall lovely hotel dining experience bit of a joke ,mass production in breakfast hardly rocket science kitchen staff desperately need better management as letting hotel down.Would definetely book again but would not eat here.Shame lovely hotel
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- Also Known As:
- Campanile Glasgow Hotel Glasgow
- Campanile Hotel Glasgow
- Glasgow Campanile Hotel
- Campanile Glasgow Scotland