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“Excellent Hotel for attending shows”

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Holiday Inn Glasgow City Centre Theatreland
Ranked #21 of 95 Hotels in Glasgow
Certificate of Excellence
Belfast, United Kingdom
Level Contributor
62 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Excellent Hotel for attending shows”
Reviewed October 24, 2012

Great location and good quality room, albeit a little on the small side and can be noisy due to rowdy guests (not hotels fault)

Bar is small but great staff and nothing is too much trouble and restaurant was very good for the area and service was again excellent!

One problem i had was the silly WIFI rule that you have to get a new code every hour! come on guys get it sorted asap...lets down a great hotel

Room Tip: as for an upgraded room more space and on £15 upgrade
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielSBell, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, October 29, 2012
Dear Neil,

Thank you for your recent review of the hotel.

We offer 1 hour free per day WIFI access and thereafter it is chargeable £5.99 per 24hours. This is in line with most hotels in Glasgow.

I was delighted to read that you enjoyed your time here and look forward to welcoming you back in the future.

Kind regards,

Alan Taylor
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
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English first
Stornoway, United Kingdom
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 16, 2012

We stayed two nights in October while in Glasgow for a family gathering. The location couldn't be more central for shopping and entertainment, although the area to the rear of the hotel isn't the most salubrious. The staff in all departments were most friendly and helpful; as a Gold Priority Club member I was upgraded to an executive room on arrival. This room was a good size with a seating area, a king bed, bar etc. Although both bedroom and bathroom were spotlessly clean, some of the furniture was well-used - one wobbly chair, scrapes on a bedside unit, a safe that wouldn't open. However, the bed was very comfortable and since we faced the rear we weren't disturbed much by the noise of the city. Public areas are very smart indeed.
Breakfast was well up to usual Holiday Inn standards, with plenty of fresh hot and cold buffet items and others on special order (the pancakes were delicious!); late on Sunday morning the room was rather crowded, but at 8.30 on Monday morning it was fine.
Having stayed previously at the rather good HI Express next door, I would recommend both places but would prefer this one. With a little room renovation I'd have given it five stars.

Room Tip: For a good night's sleep ask for one facing the rear.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nollaig6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielSBell, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, October 22, 2012
Dear reviewer,

Thank you for your recent review of the hotel.

I have forwarded this review to our maintenance team who will look into the issues you have raised.

I was delighted to read that you enjoyed your time here and we look forward to welcoming you back soon.

Kind regards,

Alan Taylor
General Manager
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Glasgow, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 13, 2012

Stayed one night as we were seeing a concert across the road
Staff very friendly and efficient.
Ate in the attached Bonne Auberge restaurant, excellent and very good value.
Buffet breakfast in the morning was also very good.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielSBell, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, October 22, 2012
Dear William,

Thank you for your recent review of the hotel.

I was delighted to read that you enjoyed all aspects of your stay and enjoyed the full La Bonne Auberge experience.

We look forward to welcoming you back soon.

Kind regards,

Alan Taylor
General Manager
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Stockton on Tees
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 12, 2012

This wonderful hotel is right in the heart of Glasgow, parking is over the road and there is a pull in just outside the hotel for off loading luggage. Reception is true to its Scottish roots as is all the staff that give you a true flavour of Scotland from the first second you step into the hotel not East European experience the hotels seem to offer these days. When I come to Scotland I want that charm and romance. Check in is warm and friendly and there is a busy atmosphere around the reception bar area, mixed with multi culture of guests. The restaurant serves great food only negative no Haggis was on offer when I was there but the service was fast and effective and food amazing, but Haggis would have been my first choice. Rooms are good size and amenities more than adequate. The reception desk was very helpful to locate different things to do and I would recommend anyone who wants to experience the warmth and charm of Scotland to come to this hotel even the cleaners are from Glasgow. Alan Taylor is the manager and he certainly knows how to run a fantastic hotel.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielSBell, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, October 16, 2012
Dear Roger,

Thank you for your recent review of the hotel.

I was delighted to read that you really enjoyed your stay and you found the hotel fantastic and well run.

Thank you for your kind comments.

Kind regards,

Alan Taylor
General Manager
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East Yorkshire
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 12, 2012

I have just returned from a one night stay in this hotel. It was chosen because of ideal location for Royal Concert Hall and shops. The bedroom and bathroom were spotlessly clean and had all the facilities a visitor would need. Excellent breakfast in very nice restaurant, with quick service when ordering something from the menu rather than the buffet. Every member of staff was extremely friendly and helpful.

The only negative aspect was that the bedrooms on the front and side of the hotel are next to the main roads through the city centre, and traffic noise was a major problem through the night, even though I didn't go to bed until after midnight. I would definitely stay here again but would ask for a quiet room. I could not have endured more than one night in room 137 because of the traffic noise. My friends were in rooms at the back of the hotel and didn't hear a thing!

Room Tip: Ask for a quiet room because traffic noise is a major problem.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GoolieEastYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielSBell, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, October 16, 2012
Dear reviewer,

Thank you for your recent review of the hotel.

I was delighted to read you enjoyed your time here and found the staff to be extremely friendly and helpful.

I have instructed our maintenance manager to check the window seal of 137 as this should block out most of the traffic noise. We would certainly be able to reserve you a back facing room should you be staying again.

Thank you again for taking the time to review the hotel and we look forward to welcoming you back.

Kind regards,

Alan Taylor
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 12, 2012

Check in was quick and easy and the rooms requested at the rear of the hotel on the telephone the day before were granted. Requested rooms at the rear as had read on trip advisor that they were quieter. Rooms have been refurbished, everything in the rooms worked but did find the room quite small and cramped for 2 people. Breakfast had a good choice and cheaper if booked through reception than paying direct at the La Bonne Auberge restaurant. Hotel is near to Sauchiehall shopping street and also the Royal Concert Hall. Walking distance from Buchanan Street bus station and Queen Street railway station. Staff were mostly friendly apart from restaurant manager who was a bit stroppy. All in all a decent hotel in the centre of glasgow.

Room Tip: for a quieter room ask for a room at the rear of the hotel
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fmcd186487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielSBell, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, October 16, 2012
Dear reviewer,

Thank you for your recent review of the hotel.

It was great to read you enjoyed your time here and also enjoyed our central location.

We looked forward to welcoming you back in the near future.

Kind regards,

Alan Taylor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barry
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed October 12, 2012

Great location, but that's all. Rooms are very small, there is no mini-bar, not even shampoo on offer, the lift didn't work, breakfast is basic - that would all be very well, if the prices were basic, too. We paid a whopping £120 for a pre-booked double. It would have been much better to choose a hotel a bit further from the center, even counting some taxi-rides, it would have been cheaper and more comfortable.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MK1Barry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielSBell, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, October 29, 2012
Dear Sir,

Thank you for your recent review of the hotel.

I was sorry to read that you didn’t enjoy your stay here and didn’t find it good value for money.

As you say there are no mini bars in our standard bedrooms but we do offer 24 hour room service for food and beverage. We do have a number of executive rooms that have a mini bar facility.

We have selection of toiletries in all our rooms including, shampoo, bath and shower gel as well as body lotion. There is also a number of other items such as toothbrush, shaving kits etc available free of charge at reception.

We are in the fortunate position of having 2 lifts at the hotel so if there was one temporarily out of order then our guests always have the option of the second lift to choose from.

With regards to breakfast I was disappointed that you found it be basic. The hotel’s award winning restaurant, La Bonne Auberge has been awarded an AA Rosette for the last 10 years and therefore we have very high standards of quality and choice.

Thank you again for taking the time to review the hotel and share your comments. We appreciate all feedback good or bad as it enables us to constantly improve and maintain our high standards.

Kind Regards

Alan Taylor
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Glasgow City Centre Theatreland

Property: Holiday Inn Glasgow City Centre Theatreland
Address: 161 West Nile Street, Glasgow G1 2RL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in Glasgow
#30 Business Hotel in Glasgow
#30 Romantic Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Glasgow City Centre Theatreland 3*
Number of rooms: 113
Official Description (provided by the hotel):
The newly refurbished Holiday Inn Glasgow City Centre Theatreland is ideally located in heart of the city's Theatreland district located in the heart of the city centre. The hotel is a perfect base from which to explore the many tourist attractions of central Scotland or enjoy the shopping in Glasgow which has some of the best selction of shops in Europe. The hotel benefits from a central location close to the M8 motorway and within walking distance of both Glasgow's rail and bus stations. All rooms have been completely refurbished in 2015. All rooms have modern individually controlled air con, 40 inch flat screen TV's with the full BT Sports package. The hotel has an award winning brasserie La Bonne Auberge that has been awarded an AA Rosette every year since 1997. ... more   less 
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Also Known As:
Holiday Inn Glasgow City Centre Theatreland Hotel Glasgow
Glasgow Holiday Inn
Holiday Inn Glasgow City Centre Theatreland Scotland

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