We arrived early, we we're told to leave our bags in the dining room, we had a lot of heavy luggage and only two of us heaving it up all those stairs as the receptionist just sat and watched us not even an offer to help us. We we're out for some lunch until check in, when we arrived back we collected our key and heaved our luggage up the stairs again this time there was two receptionists a man and the same lady watching us heave and pull our heavy luggage up more stairs and no offer of help at all.
We stayd in our room all night, there was a missing ceiling panel in the bathroom exposing wires and horrible dusty cobwebs, somewhat into the night the light stopped working so we called the reception who called out the maintenance man who spoke not one wor do English so it was hard to explain what had happened and was happening, it was the wiring not just the bulb we tried to explain bhut no use he changed the bulb 3 times before he realised it wasn't the bulb, then our window broke and wouldn't close we showed him and he said "no English" ur not dumb dude you can see it broken you don't need English to see.
The next morning having no light so had to shower etc in the dark, bad start to our day, to then go and have a breakfast that was absolutely awful, cheap nasty horrible food and it shows and tastes like it, the ham was off and the orange juice was sour and cloudy and curdled as if it had been mixed with milk, no impressed with anything, when checking out we mentioned all this to the lady on reception the same lady previously, she said nothing about the food etc but about the light and window she said and I quote " well he cant fix anything till youse get out the room" nice really welcoming and professional.
I no it's only 44 per night but there still should be some form of quality and some form of standards. Which this hotel had not one of, pure let down and utter waste of 44 pounds.
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- Also Known As:
- Rennie Mackintosh Hotel Glasgow
- Rennie Mackintosh Station Hotel Glasgow, Scotland