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Holiday Inn Express Glasgow City Centre - Theatreland
Ranked #33 of 96 Hotels in Glasgow
Edinburgh, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fabulous staff!”
5 of 5 bubbles Reviewed September 9, 2013

Initially booked into sister holiday inn next door, however as it was fully booked and I suspect as we had booked 'last minute secret escape' break we ended up in a small twin room. However after enquiring whether any rooms available at the Express next door and offering to pay for upgrade the very helpful front desk staff booked us in next door, (for no extra cost). Reception at both the hotels was excellent and staff could not have been more helpful.
The Express was more to our taste and we had a very pleasant stay. Thanks to both sets of front desk staff for their excellent customer service.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lobbycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, September 11, 2013
Dear Guest,

Thank you for your fantastic comments regarding the teams and your stay!

We hope to welcome you back again in the very near future!!

Kindest Regards,

Tracey Sweeney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,065 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stoke-on-Trent
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed August 31, 2013

Great hotel located in the centre of Glasgow. The staff were really friendly and welcoming. Breakfast was adequate. Hotel does not have a car park but a secure NCP over the road. The rooms were cleaned and well presented.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly-Marie1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, September 2, 2013
Dear Reviewer,

Thank you for your excellent review!

We hope to see you again in the near future!

Warmest Regards,

Tracey Sweeney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 29, 2013 via mobile

The hotel was very clean and comfortable. We had a decent sized room. The only problem we had was that it had no air conditioning and the window would not open. They had put a fan in the room which did not really help as we felt that the room sometimes got quite stuffy.
Breakfast was very good with a large choice of food.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dipdonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, September 2, 2013
Dear Guest,

Thank you for taking the time to write a review.

As you said we do not have air conditioning in the rooms but provide fans. It has been unusually warm weather in Glasgow over the last 2 months and this is why we provide fans for our guests who require them, as our guests and their experience at the hotel are of the utmost importance to the team here.

We hope to see you back in Glasgow in the near future.

Kindest Regards,

Tracey Sweeney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
138 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed August 28, 2013

I stayed in this hotel for 1 night ,it is located in a convenient location in the centre of Glasgow, only a short walk to all of Glasgow attractions.

The hotel is a budget one however the rooms, while small, are comfortable with the usual cleanliness that you would expect from the Holiday Inn brand. The hotel offers a basic free breakfast which is a great bonus over some other budget brands.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lawther2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, September 2, 2013
Dear Reviewer,

Thank you for taking the time to write your kind comments!

We hope to welcome you back for your next visit to Glasgow!

Warmest Regards,

Tracey Sweeney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
north east
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 26, 2013 via mobile

Stayed for one night on August 24th , got it as a late booking , double room , not massive , but very clean , very comfortable and enough about it to go back . Adam on the front desk was very helpful and polite , and it ticked all the boxes for a quick stay.

Stayed August 2013, traveled as a couple
Helpful?
Thank kevw22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, August 27, 2013
DEar Guest,

Thank you for your kind review,

I will be sure to pass your comments onto Adam!!

We hope to see you again soon for your next visit to Glasgow,

Kindest Regards,

Tracey Sweeney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chichester, United Kingdom
Level Contributor
190 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed August 23, 2013

Well positioned for the theatres and restaurants . Friendly staff clean hotel at a good price . Within walking distance of Glasgow central station and shops. Breakfast usual holiday in fare. Gods restaurant next door and parking available in the multi story across the road.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cpfc1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, August 27, 2013
Dear Reviewer,

Thank you for taking the time to write your kind comments,

We hope to see you back again in the near future!

Warmest Regards,

Tracey Sweeney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed August 21, 2013

I with my husband went to Scotland this summer, July 2013. We booked the hotel a month before our arrival. When we’re there, they were completely booked!

The hotel was nice and clean. But the rooms were too small! The breakfast was pretty basic with baked beans, sausages, scrambled egg, breads, cornflakes, milks, coffees. And the menu was same everyday! That was kinds boring if you are planning to stay there for more than 3 days!

The location of the hotel is very good. The Buchanan Street is just a 2-3 minute walk from the hotel. The Buchanan Bus Station (the biggest one in Glasgow) is almost right across the street. The subway station is also a 7-9 minute walk from the hotel. In the Buchanan Street, you can find almost all the mid-level branded shops to non-branded ones. Also a number of restaurants along with the international fast food chains are there. A very good place to spend all your money for shopping.

I didn’t see much of room service in the hotel, as mostly we ate out. But I also didn’t see any menu in the room. The hotel staffs are really helpful. They even help you out with the booking of different types of tours and stuff.

Their internet speed is good though you can connect via only 2 devices at a time. They don't have any AC in the rooms. I felt the bed was a bit small for two people.
Overall, our stay at this hotel was pleasant.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ainee_risha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review, August 21, 2013
Dear Guest,

Thank you for taking the time to write you kind review.

We hope to see you agin in Glasgow in the near future.

Warmest Regards,

Tracey Sweeney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Glasgow City Centre - Theatreland

Property: Holiday Inn Express Glasgow City Centre - Theatreland
Address: 165 West Nile Street, Glasgow G1 2RL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#28 Business Hotel in Glasgow
#31 Romantic Hotel in Glasgow
#34 Family Hotel in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Glasgow City Centre - Theatreland 3*
Number of rooms: 118
Official Description (provided by the hotel):
The hotel is ideally situated in the heart of the city within the Theatreland district. Glasgow boasts a wide variety of shops, from high street stores to the fabulous Buchanan Galleries, the exclusive Princes Square and Italian Centre, and they are all within easy walking distance of the hotel. The hotel has 118 well appointed rooms and all rates are inclusive of continental breakfast and FREE Wifi access. The hotel has a bar which is open from 12:00 until late and a vending area where guests can purchase a wide selection of drinks and hot and cold snacks. The hotel is a perfect starting point for visiting the Highlands, Trossachs and other major towns and cities. ... more   less 
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Also Known As:
Holiday Inn Express Glasgow City Centre - Theatreland Hotel Glasgow
Holiday Inn Glasgow
Holiday Inn Express Glasgow City Centre - Theatreland Scotland

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