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“Nice Bar.....but!”

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Holiday Inn Express Glasgow City Centre - Theatreland
Ranked #34 of 93 Hotels in Glasgow
Certificate of Excellence
Reviewed May 6, 2013

We stay in Glasgow & normally enjoy a lovely post (sometimes pre!) drink in the Holiday Inn Express bar after the cinema. This hotel is in a great position & the bar staff are lovely but a couple off weeks ago my daughter & her friend joined us all good until they asked for the WiFi code & were told it was for guests only!!!!!! Now I've travelled all over the world & never ever been told this!!! We've eaten & drank in small cafes & always been given WiFi code yet a chain hotel refuses poor show...... We all had drinks & bar snacks how much does Wifi cost???? I think we will be looking for another bar!!

  • Stayed: April 2013, traveled with family
    • Value
    • Service
Thank bella10262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this reviewResponded May 7, 2013

Dear Reviewer,

Thank you for taking the time to write your review.
I can only apologise for the situation with the WI-FI but I would need some more details to investigate this situation as there are no times or dates of your visit.

Please feel free to contact me at the hotel.

Warmest Regards,

Tracey Sweeney
General Manager

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590 - 596 of 1,122 reviews

Reviewed May 6, 2013 via mobile

Within easy walking distance to queen Street station we really enjoyed our stay here the staff were welcoming and I shared my birthday with the
Nice guy on reception (4th May). Had a great weekend and breakfast was good too .If I had to be picky some bacon would have made it perfect.
When I come back to Glasgow I would definitely use this hotel again. Good value good location good staff and a good night's sleep

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
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Thank garymackem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this reviewResponded May 7, 2013

Dear Reviewer,

Thank you for taking the time to leave your lovely comments regarding the hotel and your recent stay.

We hope to welcome you back to Glasgow in the near future!

Warmest Regards,

Tracey Sweeney
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

We booked months in advance so our booking cost £69. Our room was larger than our typical HI Express, on level 2.

The hotel is located opposite a large movie theatre complex, which we took advantage of, and is within 5 minutes of great shopping along Buchanan street.

The lobby has a small bar facility, which we took advantage of. The breakfast was slightly different to the other holiday inn expresses with the inclusion of a chocolate cupcake which was very welcome. :)

And most importantly, we had a great nights sleep. Thanks very much guys!

If it helps, we were on the second floor - the occasional shutter closing outside noise around 10pm but nothing that woke us up after that

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank abeckett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this reviewResponded May 7, 2013

Dear Guests,

It was lovely to read your great comments regarding your recent stay. I have passed them onto the team and we look forward to your next visit.

Warmest Regards,

Tracey Sweeney
General manager

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Reviewed April 30, 2013

Very close to Buchanan st bus station. We attended a Chris De Burgh concert at the Royal concert hall, which was also a fantastic venue, then the following day had plenty time to have a wander round the shops & shopping centres which were also close by. Our luggage was able to be left in a room at the hotel for us to pick up after our shopping trip, on way to the bus station.

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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1  Thank Raejenkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this reviewResponded May 7, 2013

Dear Reviewer,

Many thanks for taking the time to write about your experience here at the Holiday Inn Express Glasgow Theatreland.

We look forward to seeing you next time you are in Glasgow for a concert or just some shopping!

Warmest Regards,

Tracey Sweeney

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Reviewed April 30, 2013

We stayed over night for 1 night as we were having a birthday night out in Glasgow. Fantastic location, great room and the breakfast was super. Extremely friendly staff. Highly recommended. Right next to Buchanan Street. Bar at night great too.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LyndzHen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this reviewResponded May 3, 2013

Dear Lyndzhen,

Thank you for your great comments regarding your recent stay and the team here at the hotel!

I have passed your comments on and we look forward to your next visit!

Kindest Regards,

Tracey Sweeney
General Manager

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Reviewed April 28, 2013

My travelling companion & myself stayed here for 6 days after having attended a wedding in Ullapool & a sightseeing trip to Oban. Upon arrival the front desk clerk ( I wish that I could recall his name as he was helpful & so pleasant throughout our stay) was very welcoming & had us quickly checked in. He called & arranged for a tour with Charlie of Discover Scotland tours which picked us up at the door in the AM.We were so thankful as we had limited days to see as much as we could& Charlie was great. We were in a twin room, the room was nice but the beds were a little close. Nice B/R with large shower (no bath). The breakfast was included & was good. I wish there would have been a pay telephone in the lobby, as we were using one with our calling cards. We did use the pay phone at the next door Holiday Inn but still being a 2 females travelling & trying to call around the time change to Canada., it would have been better to call from our own lobby. The location was super we walked to many sights,shopping & many am used tto the quiet of a farm on Canada. Would recommend.

Room Tip: We liked being on the same floor as the breakfast room. Had our breakfast would gather our things &a...
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  • Stayed: June 2012, traveled with friends
    • Value
    • Location
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Thank Heather V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this reviewResponded May 3, 2013

Dear Guest,

Thank you for your kind review regarding your recent stay.

We hope to see you again at the hotel on your next visit to Scotland.

Warmest Regards,

Tracey Sweeney
General Manager

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Reviewed April 28, 2013

You know what you get when you stay in a HIexpress, what makes this one better than the bog standard box?
Location & staff.
Ideal location for city centre, just on the edge of all the action, which makes it nice and quiet.
What makes it really stand out is the friendly funny staff, from check in to the room cleaners, all with a friendly smile & a warm good morning.
Front desk were helpful & asking after my plans,

Stayed: April 2013, traveled solo
Thank julesm13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this reviewResponded April 29, 2013

Dear Julesm13,

Thank you for taking the time to write a review of your recent stay. It is always great to hear that the team are what stands out for our guests to make the experience great!

We look forward to your next visit!

Warmest Regards,

Tracey Sweeney
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Glasgow City Centre - Theatreland

Address: 165 West Nile Street, Glasgow G1 2RL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#28 Business Hotel in Glasgow
#30 Romantic Hotel in Glasgow
#33 Family Hotel in Glasgow
Price Range: $84 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Glasgow City Centre - Theatreland 3*
Number of rooms: 118
Official Description (provided by the hotel):
The hotel is ideally situated in the heart of the city within the Theatreland district. Glasgow boasts a wide variety of shops, from high street stores to the fabulous Buchanan Galleries, the exclusive Princes Square and Italian Centre, and they are all within easy walking distance of the hotel. The hotel has 118 well appointed rooms and all rates are inclusive of continental breakfast and FREE Wifi access. The hotel has a bar which is open from 12:00 until late and a vending area where guests can purchase a wide selection of drinks and hot and cold snacks. The hotel is a perfect starting point for visiting the Highlands, Trossachs and other major towns and cities. ... more   less 
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Also Known As:
Holiday Inn Express Glasgow City Centre - Theatreland Hotel Glasgow
Holiday Inn Glasgow
Holiday Inn Express Glasgow City Centre - Theatreland Scotland

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